Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Bath

The Old Stables, Manor Farm, Stratton-on-the-Fosse, Bath, BA3 4QF

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual's Bath branch. We are a professional, friendly branch based in converted farm buildings in the village of Stratton on the Fosse. We pride ourselves on helping all our customers with a professional, friendly and more importantly personal approach.

Our aim here at NFU Mutual Bath is to provide insurance, financial services and risk management solutions** for both farming and business clients alike. Please contact our branch to discuss how we can help you or your business.

Areas covered: Bath, Frome, Keynsham, Midsomer Norton, Radstock as well as Batheaston, Bathford, Bathamptron, Beckington, Buckland Dinham, Clutton, Cold Ashton, Combe Hay, Compton Dando, Corston, Englishcombe, Farmborough, Farrington Gurney, Faulkland, Holcombe, Kelston, Kilmersdon, Limpley Stoke, Marksbury, Marshfield, Mells, Midford, Newton St Loe, Norton St Phillip, Nunney, Paulton, Peasedown St John, Pensford, Priston, Rode, Saltford, Tellisford, Timsbury, Trudoxhill, Wanstrow, Wellow, Wick, Witham Friary and all points in between.

NFU Mutual

Our team

Andrew Smith

Andrew Smith

Senior Agent

I have been the Senior Agent here since 1999 and I have been living in Frome with my family since starting with NFU Mutual. I believe that the key to delivering an excellent professional service is having first-class customer relations. I'm here to help and support you with your insurance enquiries and to provide technical expertise with tailored solutions for both agricultural and commercial businesses. I strongly believe that by regularly reviewing our clients' needs we ensure that the cover they have meets both their current and future needs.

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Heather Wareham

Heather Wareham

Agent

Heather has worked as an Agent for NFU Mutual since 1999, moving across to the office in Stratton on the Fosse in 2015. She specialises in farming and commercial business including the industries of food and drink and hospitality, as well as insurances for high net worth clients. Heather is available to visit you at your convenience to help and advise with all your insurance needs in a friendly and professional manner. Living locally she has a good knowledge of the area.

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Beckie Nurdin

Beckie Nurdin

Customer Service Adviser

Beckie has been a key part of our team since 2006. She has a high level of technical knowledge and is pleased to offer expert help and assistance. Beckie can make amendments to any motor, home or commercial policies. Beckie also manages our office and our team.

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Kelly Swatton

Kelly Swatton

Customer Service Adviser

Kelly has been a key member of our team since joining in 2001. Kelly handles business, motor and home and insurances for both existing and new clients. If you would like to arrange an appointment for Andrew or Heather to come and provide a quotation she is your first port of call. Kelly also specialises in food, drink, hospitality and farming accounts.

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Richard Hague

Richard Hague

Commercial Account Handler

Originally from an insurance broker background, Richard worked for NFU Mutual for over 8 years in Gloucestershire prior to relocating to the Bath area and joining our office in January 2016. Richard specialises in commercial insurance including farm insurance for both our existing and new customers, meeting our customers needs whether it be over the telephone or face to face. In addition to this, Richard also handles motor and home insurance queries for our customers. Richard also focuses on ensuring your policy renewals receive the best terms from our underwriters.

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Jane Marchant

Jane Marchant

Customer Service Adviser

With over 20 years' experience with a local broker, and starting here with NFU Mutual in 2010, Jane is an experienced member of our team who is happy to assist customers with amendments and queries on their policies. Jane is also the main point of contact for any claims on personal and motor insurance.

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Katie Nicholls

Customer Service Adviser

Katie started with NFU Mutual in 2009, Katie is an experienced member of our team who is happy to assist customers with amendments and queries on all types of their policies. Katie can assist you with any claims that may affect you. Katie also has a farming background and understands our core customers needs.

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Emma Michael

Emma Michael

Private Client Sales Executive

Emma rejoined NFU Mutual in Bath in May 2012 following 2 years specialising in high net worth, equine and agricultural insurance. She has over 20 years' experience within the insurance industry. Emma can visit you to discuss your specific requirements and tailor cover to suit your needs for high net worth homes, equine and business insurance including your let property.

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Zoe Flagg

Zoe Flagg

Accounts & Customer Service Adviser

Since joining us in 2002 Zoe has been pleased to administer cover for a wide range of insurance needs, including home, motor, travel and pet. Zoe also arranges the renewal visits to make sure our clients' needs continue to be met throughout the lifetime of their policy along with handling credit control.

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Jordan Vaughan

Jordan Vaughan

Customer Service Adviser

Jordan joined us in September 2017 on the apprenticeship scheme. Jordan will usually be your first point of contact when you call our office. He is keen to help you with your motor insurance requirements and direct you to other team members for other aspects of insurance.

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Rachael

Rachael Pritchard

Customer Service Adviser

Rachael joined us in October 2017. Rachael will be a main point of contact when you call our agency. She will be able to help you with your motor insurance requirements, and direct you to other team members for other aspects of insurance. Rachael also has a background within farming so understands our farming customers' needs. Rachael arranges face to face appointments for our customers with NFU Mutual Financial Adviser Jack, or with our other NFU Mutual telephone based Advisers if this suits better in terms of timings. As we believe in building long term relationships with our customers, Rachael also arranges review visits for our financial services clients with Jack and can arrange a time for Jack to visit you to discuss and assist you with your financial planning needs.

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Lily Watts

Lily Watts

Customer Service Adviser

Lily joined us in October 2017 as a graduate from Harper Adams. Lily will be able to help you with your motor, personal and equine insurance requirements. She can talk you through and provide you with a new quotation tailoring the cover to your own specific needs or if you already are a customer of ours she can help make any changes to your existing cover ensuring you have the right cover for you. Lily also has a farming background so understands our customers’ needs in this field.

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India Hiscox

India Hiscox

Sales Adviser

India joined us in autumn 2016. India is your first point of contact when you call us for a quotation. She can help you with your motor and home insurance requirements and tailor a package for your individual needs.

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Phil Chalker

Phil Chalker

Risk Management Consultant

I am the Sales Consultant for NFU Mutual Risk Management Services. I am able to visit you or discuss over the telephone how we can help you with health & safety and food safety. Risk management is available to all without obligation.

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Jack Mason-Brown

Jack Mason-Brown Dip PFS, Bsc Hons

Financial Adviser

Jack is NFU Mutual’s Financial Adviser for the Bath agency, with over 6 years’ experience in the financial sector. Financial planning is all about ensuring you enjoy the future that you want. As an NFU Mutual Financial Adviser, Jack can help you put the right financial plan in place to support your goals throughout life. He can provide the help you need with life protection, critical illness, income protection, pensions and investments to ensure the right protection is in place for your family’s and your business’s future.

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