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Bath Branch

The Old Stables, Manor Farm, Stratton-on-the-Fosse, Bath, BA3 4QF

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Welcome to NFU Mutual's Bath branch. We are a professional, friendly branch based in converted farm buildings in the village of Stratton on the Fosse. We pride ourselves on helping all our customers with a professional, friendly and more importantly personal approach.

Our aim here at NFU Mutual Bath is to provide insurance, financial services and risk management solutions** for both farming and business clients alike. Please contact our branch to discuss how we can help you or your business.

Areas covered: Bath, Frome, Keynsham, Midsomer Norton, Radstock as well as Batheaston, Bathford, Bathamptron, Beckington, Buckland Dinham, Clutton, Cold Ashton, Combe Hay, Compton Dando, Corston, Englishcombe, Farmborough, Farrington Gurney, Faulkland, Holcombe, Kelston, Kilmersdon, Limpley Stoke, Marksbury, Marshfield, Mells, Midford, Newton St Loe, Norton St Phillip, Nunney, Paulton, Peasedown St John, Pensford, Priston, Rode, Saltford, Tellisford, Timsbury, Trudoxhill, Wanstrow, Wellow, Wick, Witham Friary and all points in between.

Our team

Andrew Smith

Senior Agent
I have been the senior agent here since 1999 and I have been living in Frome with my family since starting with NFU Mutual. I believe that the key to delivering an excellent professional service is having first-class customer relations. I'm here to help and support you with your insurance enquiries and to provide technical expertise with tailored solutions for both agricultural and commercial businesses. I strongly believe that by regularly reviewing our clients' needs we ensure that the cover they have meets both their current and future needs. expand text

Heather Wareham

Agent
Heather has worked as an agent for NFU Mutual since 1999, moving across to the office in Stratton on the Fosse in 2015. She specialises in farming and commercial business, as well as insurances for high net worth clients. Heather is available to visit you at your convenience to help and advise with all your insurance needs in a friendly and professional manner. Living locally she has a good knowledge of the area. expand text

Sarah Bridge

Sales Development Consultant
Sarah is the sales development consultant supporting the agents and sales staff with servicing the larger commercial accounts. expand text

Emma Michael

Sales Executive/High Net Worth Specialist
Emma rejoined NFU Mutual in Bath in May 2012 following 2 years specialising in high net worth and agricultural insurance. She has over 20 years' experience within the insurance industry. Emma can visit you to discuss your specific requirements and tailor cover to suit your needs for high net worth homes and business insurance. expand text

Joanne Goodwin

Sales Executive
Jo first started with NFU Mutual after graduating in October 2004. Since then, she has been employed in a wide variety of roles including assistant agent, sales development consultant, and underwriter and has also worked on various projects for our head office. Jo completed her Diploma in Insurance in 2013 and is currently working towards the next level qualification. Jo joined our team here in 2015 as she lives locally and wanted to return to a customer facing role. Jo enjoys advising both new and existing clients on NFU Mutual's commercial and high net worth home insurance products and services. expand text

Richard Hague

Commercial Account Handler
Originally from an insurance broker background, Richard worked for NFU Mutual for over 8 years in Gloucestershire prior to relocating to the Bath area and joining our office in January 2016. Richard specialises in commercial insurance including farm insurance for both our existing and new customers, meeting our customers needs whether it be over the telephone or face to face. In addition to this, Richard also handles motor and home insurance queries for our customers. Richard also focuses on ensuring your policy renewals receive the best terms from our underwriters. expand text

Beckie Nurdin

Principle Account Contact/Customer Service Adviser
Beckie has been a key part of our team since 2006. She has a high level of technical knowledge and is pleased to offer expert help and assistance. Beckie can make amendments to any motor, home or commercial policies and also handles claims for our commercial customers. expand text

Kelly Swatton

Customer Service Adviser
Kelly has been a key member of our team since joining in 2001. Kelly handles business, motor and home and insurances for both existing and new clients. If you would like to arrange an appointment for Andrew or Heather to come and provide a quotation she is your first port of call. expand text

Zoe Selway

Accounts & Customer Service Adviser
Since joining us in 2002 Zoe has been pleased to administer cover for a wide range of insurance needs, including home, motor, travel and pet. Zoe also arranges the renewal visits to make sure our clients' needs continue to be met throughout the lifetime of their policy along with handling credit control. expand text

Jane Marchant

Customer Service Adviser
With over 20 years' experience with a local broker, and starting here with NFU Mutual in 2010, Jane is an experienced member of our team who is happy to assist customers with amendments and queries on their policies. Jane is also the main point of contact for any claims on personal and motor insurance. expand text

India Hiscox

Sales & Customer Service Adviser
India joined us in autumn 2016 on the apprenticeship scheme. India will usually be your first point of contact when you call our branch. She is keen to help you with your motor insurance requirements, and direct you to other team members for other aspects of insurance. expand text

Abi Marballie

Financial Services Coordinator
Abi joined us in 2011, prior to which she was working within the banking and financial services industry for the previous 15 years. Abi is responsible for co-ordinating the financial advice side of the business. Abi arranges face to face appointments for customers with an NFU Mutual Financial Adviser, or with our other telephone based advisers if this suits you better in terms of timings. As we believe in building long term relationships with our customers, Abi also arranges review visits for our financial services clients with Simon. Abi would be more than happy to arrange a time for Simon to visit you to discuss and assist you with your financial planning needs. expand text

James Harwood

Risk Management Consultant
I am the sales consultant for NFU Mutual Risk Management Services. I am able to visit you or discuss over the telephone how we can help you with health & safety and food safety. Risk management is available to all without obligation. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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