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Earls Colne Branch

Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE

Hello from NFU Mutual in Earls Colne, your insurance experts offering home, car and business insurance as well as pensions and investments. Based in the heart of your community we offer a friendly, personal and attentive service.

Our team

Robert Morrell

Agent
Coming from a family farming background I have been an agent since 1993. Specialising in all of NFU Mutual’s products, I am more than happy to visit you to discuss your insurance demands and needs. I look after existing large accounts for farming, estates and commercial businesses. expand text
Steven Heard

Steven Heard

Agent
I left the Royal Air Force in 1992 and have been advising on financial and insurance matters ever since. I joined the Earls Colne office as an NFU Mutual agent in 2011 and specialise in looking after commercial & high net worth client's, making sure I visit their premises to truly understand their individual insurance requirements. I am pictured here with Luna, my Black Russian Terrier. expand text
Rosanna and Wilf

Rosanna Waterson

Office Manager
I have worked for the branch since 1998, with previous insurance industry experience prior to this. I am qualified to discuss all motor, home & lifestyle, equine, property owners and tradesman policies and responsible for managing the office team at Earls Colne. This is Wilf, my Show Cockerpoo. expand text

Susan Bartlett

Customer Service Adviser
I joined the branch in 2004 coming from an existing insurance role. My responsibilities include dealing with customer queries, updating policies, quotations, promoting sales and referring clients to our financial adviser. I am able to discuss and sell motor, home & lifestyle, equine, tradesman policies and property owners policies. expand text

Brooke Clements

Customer Service Adviser
I joined the Earls Colne branch in May 2015; my responsibilities include updating policies, quotations and dealing with renewals. I am able to discuss motor, home & lifestyle and horse and rider policies. Whilst working at the Earls Colne agency, I have completed an apprenticeship in Business Administration level 2, and I am now working towards an NVQ in customer services level 3. expand text

Caroline Khan

Customer Service Adviser
I joined the branch in March 2016, coming from an insurance background. I am licensed to handle claims, quotations and mid-term adjustments for home & lifestyle and motor policies. I also co-ordinate client annual review appointments for the agents. expand text
Harriet Baines and Bella

Harriet Barron

Accounts & Adjustment Processor
I joined the branch in 2009, having previous accounts experience. Dealing with all accounts enquiries and collecting payments, I am also able to discuss your policies and make amendments to all motor, home & lifestyle and equine policies. Harriet is pictured here with the camera shy Bella! expand text

Linda Worsfold

Financial Services Coordinator
Linda books appointments for an NFU Mutual Financial Adviser. She will contact you over the phone to arrange the most convenient time for him to visit you. Linda can also provide literature regarding our products and services for you to read through in your own time. Linda also co-ordinates regular financial services seminars here at the branch. expand text

For security and training purposes calls may be recorded and monitored.