Find your local branch

Hemel Hempstead

Boxted Farm, Berkhamsted Road, Hemel Hempstead, HP1 2SG

Welcome to NFU Mutual's Hemel Hempstead office where we pride ourselves on putting our customers at the forefront of everything we do. We aim to provide a personal service based from our converted barn, in-between Hemel Hempstead & Berkhamsted, by utilising our extensive local knowledge.

We offer a range of personal & business insurance solutions as well as financial planning advice (including protection and investments) all delivered personally by our professional team. Our products and services are tailored to keep you, your family and your business protected.

NFU Mutual

Our team

Tony Fields

Tony Fields

Senior Partner
I have recently joined the Hemel Hempstead agency in partnership with Ian Crickmay. Having worked in insurance/financial services for over 16 years I have always admired the strong values that NFU Mutual stand for, so when the opportunity came up I was delighted to join the business. We have an experienced team in Hemel Hempstead who are passionate about providing a personal service for our clients and we enjoy being actively engaged in the local community. Outside of work I enjoy spending time with my wife and 2 boys, as well as doing charity work, trekking and when I get time competing in the odd triathlon! expand text
Ian Crickmay

Ian Crickmay

Partner
I come from a local farming family and did a HND in Rural Resource Management at Seale Hayne College, part of Plymouth University. After working on various farms including arable, livestock, dairy and vegetables and a harvest in Western Australia. I joined NFU Mutual in 2001 and became a Partner in the Hemel Hempstead agency and Group Secretary for the National Farmers Union in 2010. I provide advice to our farming and commercial customers and enjoy developing long standing relationships. Outside of work I enjoy drinking real ale, playing squash, skiing, cycling and spending time with my family. In my free time I like watching Saracens and relaxing on the Norfolk coast. expand text
Dawn Lancaster

Dawn Lancaster

Office Manager
I have worked in the financial services sector since 2001, joining the Hemel Hempstead office in 2010. I am a member of the local Chartered Insurance Institute and have completed CII Certificate of Insurance qualification. I am responsible for the overall running of the office and can assist with all the products and services we offer. In my spare time I enjoy travelling and socialising with friends. Originally from Suffolk, I try to return as much as possible to see family. expand text
Anjie Wilmerson

Anjie Wilmerson

Customer Service Adviser
I have worked in the customer service sector for over 30 years and specifically in insurance, with the same NFU Mutual agency, for over 18 years. I started working at the small Bovingdon agency of NFU Mutual in 2000 and then moved across to Hemel Hempstead over 10 years ago. I enjoy developing a close relationship with our customers and helping people. It’s always nice to get positive feedback about the personal service we provide as that is what NFU Mutual is all about! expand text
Glenys Brydon

Glenys Brydon

Customer Service Adviser
I have worked for NFU Mutual for 25 years, 20 of them at the Hemel Hempstead agency. In my role as a Customer Service Adviser, I am able to assist in all aspects of personal insurances including home & contents, motor, pets along with life assurance and investments. I enjoy gardening, travelling, reading and spending time with the grandchildren in my spare time. expand text
Zoe Coleman

Zoe Coleman

Partners Assistant
I started working for NFU Mutual in Wells, Somerset in 1996 then transferred to the Hemel Hempstead office in 2000. I have covered many different roles in my time at NFU Mutual and my role now is to assist the Partner in general administrative duties. When the office is short staffed, I can also make amendments and help with queries on existing policies. I also cover some accounts when our Accounts Handler is on holiday. In my spare time I enjoy spending time with my family and participating in kickboxing and cycling. expand text
Debra Blake

Debra Blake

Claims Administrator
I have worked at NFU Mutual offices first in Bovingdon and then Hemel Hempstead since 1999, assisting clients with all types of claims and also handling credit control, renewal documentation and customer account queries. expand text
Julie Groves

Julie Groves

Financial Services Co-ordinator
I work alongside Joe Gibbs, NFU Mutual Financial Adviser to introduce the services Joe and our telephone advisers can provide. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give me a call. In my spare time, I enjoy road running with a local running club and have ran a number of marathons for a local charity. I also love spending time with my partner and our two sons. expand text
Joe Gibbs

Joseph Gibbs

Financial Adviser
I have worked in the financial services industry for over 12 years and provide expert advice on investment, pension and protection products. I take the time to understand the needs of my clients by discussing their future plans and aspirations. I pride myself on taking a fresh approach to financial advice by discussing options not previously considered by customers and by keeping things simple and jargon free. Financial decisions require much consideration, so I meet clients over two appointments. This allows me to really get to know you. I can then produce a personalised financial planning report that is specific to your situation. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give me a call. I have completed the Diploma in Financial Advice and am also a member of the CII. Outside of work, I enjoy cooking and sports. expand text

Joel Rawson

RMS Consultant
I joined NFU Mutual in July 2016 and am now responsible for risk management services throughout the South East. I am NEBOSH qualified and hold the National General Certificate in Occupational Health and Safety, which allows me to provide educated recommendations when it comes to the services that may suit NFU Mutual’s clients best. Away from work, you’ll find me either watching or playing any sport I can, from tennis through to rugby as well as running when the knees allow it. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.