Phone lines closed

Call today: Closed

Monday: 8:00 am - 8:00 pm

Tuesday: 8:00 am - 8:00 pm

Wednesday: 8:00 am - 8:00 pm

Thursday: 8:00 am - 8:00 pm

Friday: 8:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Hereford

Agriculture House, Beech Business Park, Tillington Road, Hereford, HR4 9QJ

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Hereford agency. We are your local insurance experts offering car, home and business insurance as well as pensions, investments and protection with a friendly service.

Our flexible approach means we can tailor your cover to meet the needs of your home or business.

NFU Mutual

Our team

Sonia Owens

Sonia Owens

Senior Agent

I have been agent in Hereford since 2011, and I am able to assist with all enquiries regarding all the insurance products that NFU Mutual offer, but I specialise in dealing with our agricultural and commercial clients. I have a BA Hons degree and come from a farming background. I am also an NFU group secretary.

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Sarah Curtis-Wynne

Sarah Curtis-Wynne

Assistant Agent

I have been an Agent with the Hereford agency since 2011, having previously worked for the agency in customer services. I am also a Agency NFU Group Secretary to assist our farming members and grew up locally on a poultry and pig farm. I am here to help business and individuals with their insurance requirements, reviewing policies regularly and ensuring they have the right cover for their needs.

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Jill Scammell branch photo

Jill Scammell

Office Manager

I joined the agency in 2019 after a 25 year career in Retail banking and most recently 4 years working with a local Berry Grower in Herefordshire. Responsible for the day-to-day running of the office as well as supporting our customers and Agents as needed. Love anything with a song.

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Mark Turner

Mark Turner

Account Handler

I joined the branch in 2012. I provide helpful advice and service on personal and commercial insurances for new and existing customers. I also qualify customer enquiries relating to NFU Mutual pension, investment and protection services working alongside a local NFU Mutual Financial Adviser – Nicola Martin. I am Cert CII qualified and continue to expand my insurance knowledge. Outside of work I enjoy watching most sports and spending time with my family.

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Alex Hedges

Alex Hedges

Account Handler

I joined the branch in September 2015, and I am currently able to deal with NFU Mutual motor and personal insurances. Outside of work I have and interest in most things sporting and going to the cinema.

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Lil Mackie

Lil Mackie

Customer Service Adviser

I joined NFU Mutual in January 2017 after working for several years at Lloyds Bank locally. I can advise on all motor and home insurance products for NFU Mutual. In my spare time I enjoy time with my family and socialising with friends.

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Tammy Warren

Tammy Warren

Customer Service Adviser - Currently on maternity leave

I joined the agency in October 2017, although I originally started working in the insurance industry in 2000. I am Cert CII Qualified and licenced to advise on all motor and home insurance products. I have also recently obtained my package licence. I am continuing to develop my industry knowledge and I strive to provide helpful advice and efficient service at all times.
Outside of work I enjoy spending time with my family, including our two lively Labradors.

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Kiki Forrest branch photo

Kiki Forrest

Customer Service Adviser

I joined NFU Mutual in September 2018 as a Customer Service Adviser. I am able to assist you with your NFU Mutual motor and personal insurances. I previously worked in Lloyds Bank for 16 years. In my spare time I enjoy socialising and spending time with my family.

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Elinor Davies

Elinor Davies

Customer Service Adviser

I joined the agency in early February 2019 as a Customer Service Adviser. I have strong connections with agriculture from growing up on a local farm. I am currently able to help customers with motor queries including quotations. In my spare time I enjoy playing sports such as netball and socialising with friends.

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Donna Benney branch photo

Donna Benny

Claims Handler

I joined the agency in June 2018 and I handle all the incoming claims for our customers. Claims are handled between the local agency, regional office and our head office to ensure that members have a positive experience. We aim to settle claims quickly so our members can get back to normal as soon as possible. In my spare time I enjoy taking part in gym classes, visiting the cinema and spending days out with my family.

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Natalie Sanchez-Stephenson

Natalie Sanchez-Stephenson

Administration & Renewal Preparation

I come from a Swiss farming family and have studied and worked in various sectors of the insurance industry for 10 years. I started working for the Hereford branch in 2015 and deal with renewal documentations prior to sending them to customers. I also handle telephone enquiries and assist customers with their insurance needs.

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Rebekah Graham branch photo

Rebekah Graham

Administrative Assistant

I joined NFU Mutual in April 2018 as an Administrative Assistant to Sonia and Sarah, working with them to arrange customer appointments and organising day trips for our members. I also assist in sending renewal documentation to customers and any other administration that may be required in the office.

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Hereford Team

Branch Staff

Our team has many years' of combined experience. The benefits to the customer are quite obvious. With rare exception, customers' individual situations are known personally and a direct empathy exists and continues. It is all very straightforward really - we treat customers as we would want to be treated ourselves. All staff are qualified by examinations. We look forward to helping you. Contact us now.

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Nicola Martin

Nicola Martin

Financial Adviser

Nicola Martin, an NFU Mutual Financial Adviser will be delighted to visit you and offer expert advice on aspects of financial planning, whether you're interested in investments or pensions for yourself or your business.

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Our Glasgow Team

Customer Support

For your convenience, our 01786 446585 phone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm - 8pm weekdays and 9.30am - 12.30pm on Saturdays. They also provide cover on most Bank Holidays. They can take payments, provide quotations or process mid-term adjustments on motor, home, caravan, travel, horse and rider or horsebox insurances. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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Porridge

Porridge

Office Dog

Porridge is the latest addition to the Hereford branch and accompanies Sarah on her visits to clients. When she’s not out and about you’ll find Porridge playing with her toys in the office. In her spare time Porridge enjoys digging up plants and chewing furniture.

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