Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 8:00 am - 8:00 pm

Tuesday: 8:00 am - 8:00 pm

Wednesday: 8:00 am - 8:00 pm

Thursday: 8:00 am - 8:00 pm

Friday: 8:00 am - 8:00 pm

Hereford

Agriculture House, Beech Business Park, Tillington Road, Hereford, HR4 9QJ

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Hereford branch. We are your local insurance experts offering car, home and business insurance as well as pensions, investments and protection with a friendly service.

Our flexible approach means we can tailor your cover to meet the needs of your home or business.

NFU Mutual

Our team

Sonia Owens

Sonia Owens

Senior Agent

I have been agent in Hereford since 2011, and I am able to assist with all enquiries regarding all the insurance products that NFU Mutual offer, but I specialise in dealing with our agricultural and commercial clients. I have a BA Hons degree and come from a farming background. I am also an NFU group secretary.

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Sarah Curtis-Wynne

Sarah Wynne

Assistant Agent

I started working for the Hereford branch in 2010 before being appointed assistant agent. I am from a local farming family and can assist in all aspects of insurance within NFU Mutual. I am also NFU Hereford group secretary.

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Karen Gwilliam

Karen Gwilliam

Office Manager

As office manager I am included in all aspects of the branch, from administration to dealing with insurance queries and quotations. I have worked in this branch for over 20 years and during this time have gained a wealth of experience.

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Beryl Eggar

Beryl Eggar

Renewals Administrator

Beryl is responsible for the collation of all insurance renewals with her vast experience and local knowledge. She works for the branch on a part time basis.

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Mark Turner

Mark Turner

Account Handler

I joined the branch in 2012. I provide helpful advice and service on personal and commercial insurances for new and existing customers. I also qualify customer enquiries relating to NFU Mutual pension, investment and protection services working alongside a local NFU Mutual Financial Adviser – Nicola Martin. I am Cert CII qualified and continue to expand my insurance knowledge. Outside of work I enjoy watching most sports and spending time with my family.

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Ellie Williams

Ellie Williams

Account Handler

I joined the branch in March 2014 and have gained a wealth of knowledge since. I work with clients to understand their business and farming needs whilst building long lasting working relationships. I am also Cert CII qualified and continue to develop my industry knowledge to able to best advise my clients. Outside of work I enjoy watching rugby, socialising with friends and exploring the beautiful Herefordshire countryside.

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Alex Hedges

Alex Hedges

Account Handler

I joined the branch in September 2015, and I am currently able to deal with NFU Mutual motor and personal insurances. Outside of work I have and interest in most things sporting and going to the cinema.

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Lil Mackie

Lil Mackie

Customer Service Adviser

I joined NFU Mutual in January 2017 after working for several years at Lloyds Bank locally. I can advise on all motor and home insurance products for NFU Mutual. In my spare time I enjoy time with my family and socialising with friends.

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Lynne Rose

Lynn Rose

Customer Claims Adviser

I joined the company in 2004 and have over 20 years' experience in the insurance industry. I am the first point of call for all claims and I also manage all the administration in the office. I also help the agents organise the NFU excursions.

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Natalie Sanchez-Stephenson

Natalie Sanchez-Stephenson

Administration & Renewal Preparation

I come from a Swiss farming family and have studied and worked in various sectors of the insurance industry for 10 years. I started working for the Hereford branch in 2015 and deal with renewal documentations prior to sending them to customers. I also handle telephone enquiries and assist customers with their insurance needs.

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Paul Broadley

Paul Broadley

Life Qualifier

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Hereford Team

Branch Staff

Our team has many years' of combined experience. The benefits to the customer are quite obvious. With rare exception, customers' individual situations are known personally and a direct empathy exists and continues. It is all very straightforward really - we treat customers as we would want to be treated ourselves. All staff are qualified by examinations. We look forward to helping you. Contact us now.

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Nicola Martin

Nicola Martin

Financial Adviser

Nicola Martin, an NFU Mutual Financial Adviser will be delighted to visit you and offer expert advice on aspects of financial planning, whether you're interested in investments or pensions for yourself or your business.

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Our Glasgow Team

Customer Support

For your convenience, our 01786 446585 phone number continues to be answered by our customer support centre colleagues in Glasgow from 5pm - 8pm weekdays and 9.30am - 12.30pm on Saturdays. They also provide cover on most Bank Holidays. They can take payments, provide quotations or process mid-term adjustments on motor, home, caravan, travel, horse and rider or horsebox insurances. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.

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Porridge

Porridge

Office Dog

Porridge is the latest addition to the Hereford branch and accompanies Sarah on her visits to clients. When she’s not out and about you’ll find Porridge playing with her toys in the office. In her spare time Porridge enjoys digging up plants and chewing furniture.

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