Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Isle of Wight
2 Langley Court, Pyle Street, Newport, PO30 1LA
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Welcome to NFU Mutual Isle of Wight agency where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.
At the Isle of Wight office we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.
Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions, life assurance and risk management services.
Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products at a fair price and with a first class customer service.
NFU Mutual
Our team
John Heather
Senior Agent
John joined NFU Mutual in March 2012, and having completed his training is now available to meet customers. He has 10 years' insurance experience that he brings to the role working for national brokers including Marsh and HSBC. John is also the county secretary for the NFU. A little known fact is that John once held his school record for hammer throwing.
Mark Hayward
Commercial Account Manager
Mark joined the team in 2015 and looks after our commercial customers. Mark’s had previous experience in local food distribution and understands the needs of businesses large and small.
Emma Hawkins
Farming Account Manager
Emma Hawkins joined the agency in April 2016 as a Farming Account Manager. With her equestrian and countryside background she was an ideal fit for the agency, having also had previous insurance experience. Emma’s role will be to support John in maintaining and developing the farming book, and providing our core customers with exceptional customer service. Emma is also our Bespoke policy contact in the office and is Mum to Howard the dog.
Danielle Long
Account Manager
Danielle joined us in November 2017 and is concentrating on assisting local businesses to provide advice and cover tailor made for them. Danielle is a keen horse rider and enjoys spending time caring for Dollar, in between home and work commitments. Danielle is Mum to Milo the dog.
Sharon Chare
Office Manager
Sharon joined NFU Mutual in 1998, and has a great deal of experience. Sharon handles all classes of insurance, as well as running the office and handling our delegated claims facility. In her spare time, Sharon plays petanque in the Isle of Wight Summer League.
Katherine Cadd
Senior Customer Support Adviser
Katherine joined NFU Mutual in 2003. She provides expert help and assistance on a range of personal insurances. Katherine has several pets including Sausage the dog, often found greeting clients in the office. Katherine's interests include fine wine and high class dining.
Jack Oliver
Customer Support Adviser
After completing an apprenticeship with us via the IOW College, Jack has joined the team full time. Jack has concentrated on motor insurance in his first year but is now branching out into home insurance. Jack is a keen cricketer and also plays football in his spare time.
Melissa Leach
Customer Support Adviser
Melissa joined the team as our Life Lead Co-ordinator in 2017 and has recently moved to a full time role with the team to assist with motor insurance enquiries. Melissa remains the main point of contact for managing Paul Cadman’s diary for our office. Outside of work Melissa uses her creative and artistic hobbies to pass the time when she isn’t playing in a local pool league.
Karin Wall
Admin Support Clerk
Karin works part time in the office and assists John with his work, as well as providing administrative support to the office. If you come to the office on a day when Karin is in, we can confirm she makes a cracking cup of tea!
Paul Cadman
Financial Adviser
Paul provides the face to face contact for our clients wishing to review, or effect new pensions, investment and protection policies. Paul is able to keep clients up to date with our products and services. If you make the tea, Paul will bring the biscuits!
Milo
Office Dog
Alongside Sausage I can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog
Sausage
Office Dog
Alongside Milo I can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog