Get in touch 01983 623 270

Call today: 9:00 am - 8:00 pm

Isle of Wight Branch

2 Langley Court, Pyle Street, Newport, PO30 1LA

01983 623 270

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Welcome to NFU Mutual's Isle of Wight branch where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.

At the Isle of Wight branch we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions, life assurance and risk management services.**

Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products at a fair price and with a first class customer service.

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Our team

John Heather

Senior Agent

John joined NFU Mutual in March 2012, and having completed his training is now available to meet customers. He has 10 years' insurance experience that he brings to the role working for national brokers including Marsh and HSBC. John is also the county secretary for the NFU. A little known fact is that John once held his school record for hammer throwing. expand text

Mark Hayward

Account Manager

Mark has recently joined the team and is working through his licences. Mark’s role will be to look after our commercial customers and to discuss their individual requirements. Mark will be well known to a number of our member’s already through his previous roles with local food distribution businesses. expand text

Emma Hawkins

Farming Account Manager

Emma Hawkins joined the branch in April 2016 as a farming account manager. With her equestrian and countryside background she was an ideal fit for the branch, having also had previous insurance experience. Emma’s role will be to support John in maintaining and developing the farming book, and providing our core customers with exceptional customer service. She has two horses called Alan and Jake, and is also mum to Howard. expand text

Sharon Chare

Office Manager

Sharon joined NFU Mutual in 1998, and has a great deal of experience. Sharon handles all classes of insurance, as well as running the office and handling our delegated claims facility. In her spare time, Sharon plays petanque in the Isle of Wight Summer League. expand text

Katherine Cadd

Senior Customer Support Adviser

Katherine joined NFU Mutual in 2003. She provides expert help and assistance on a range of personal insurances, as well as assitising with changes to business policies. Katherine is also responsible for new product launches and seminars. Katherine has four rabbits - Chicken, Bucky O' Hare, Doughnut and Percy. Katherine also has an interest in fine wine and high class dining. expand text

Alex Bertie

Customer Support Adviser

Alex Bertie, known as Bertie, joined the branch in November 2015 and deals with personal lines enquiries for our customers. Alex previously worked for a large financial institution on the mainland, and brings a wealth of customer service experience. In his spare time Alex can be found on the dance floor as he loves drum & bass. expand text

Becca Burt

Apprentice Customer Support Adviser

Becca Burt joined the branch in May 2016 as an apprentice through the Isle of Wight College. Becca is an animal lover with cats, dogs, chickens and a hamster, and can often be found riding her horse, Gizmo. Becca is currently training to deal with motor and horse enquiries whist completing her apprenticeship in Business Administration. expand text

Ben Redman

Sales Development Consultant

Ben has recently joined NFU Mutual but has extensive experience in the insurance market. Ben works as the liaison between the branch and the underwriting team, as well as ensuring the office is maximising every opportunity. expand text

Paul Cadman

Financial Adviser

Paul provides the face to face contact for our clients wishing to review, or effect new pensions, investment and protection policies. Paul is able to keep clients up to date with our products and services. If you make the tea, Paul will bring the biscuits! expand text

Chris Poynton

Financial Adviser

Chris has recently joined NFU Mutual from HSBC Wealth Management. He is in a position to advise our members on pensions, investments and protection. Based just over the water in Waterlooville, Chris will be in the branch two days a week. expand text

Melissa Leach

Life Lead Co-Ordinator

Melissa has joined the business to work with Paul, an NFU Mutual Financial Adviser, to ensure his diary is managed and meetings are followed up in a timely fashion. Melissa works in the office part-time, and outside of this she has some very artistic hobbies! expand text

Howard, Sausage & Zorin

Office Dogs

We can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.

Isle of Wight Branch

Our team

John Heather

Mark Hayward

Emma Hawkins

Sharon Chare

Katherine Cadd

Alex Bertie

Becca Burt

Ben Redman

Paul Cadman

Chris Poynton

Melissa Leach

Howard, Sausage & Zorin

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