Find your local branch

St Albans

St Peter's House, 45 - 49 Victoria Street, St Albans, AL1 3WZ

Phone lines closed

Welcome to NFU Mutual's St Albans branch. Come and visit us, or give our staff a call to find out how we can best assist you. Based in the heart of your community, we'll make time to help you give your financial decisions the care and attention they deserve. We pride ourselves in offering a friendly, personalised and local service.

Our products include home, car and business insurance. We also offer investments, pensions, life assurance and more. Get in touch with us to have a conversation to find out what we have to offer you.

NFU Mutual

Our team

John Langley

Senior Agent
I have worked in the financial services industry for over 27 years. I can provide expert help and assistance with many types of insurance and specialise in business and farm insurance. During my career I have enjoyed building strong relationships with clients which has enabled me to meet their individual insurance needs. I am also the local group secretary of the National Farmers' Union. I can be contacted on the St Albans branch number and would welcome the opportunity to meet with you to discuss your business or farming insurance requirements. expand text

Chris Platt

Agent
I have nine years experience working in the insurance and financial services industry. Having joined NFU Mutual in 2011, I have recently taken the role as agent in October 2013. I am licensed in all our insurance products and specialise in advising commercial customers including wholesalers, distributors, manufacturers, estates, sports clubs, retailers, garden centres, landlords, tradesmen, professionals, motor fleet and motor trade. From St Albans I am ideally placed to advise commercial customers in Hertfordshire and London. If you are looking for professional face to face advice regarding your business insurance, then please feel free to contact me. expand text

Marc Hurworth

New Business Developer (Commercial)
I commenced my career in insurance broking in 2006 and have worked for a number of Insurance brokers since then. I am delighted to have joined NFU Mutual in August 2015 and look forward to working closely with a great team at the St Albans branch. I have invaluable experience in many forms of commercial insurance and have helped clients get the best out the insurance renewal process. Many of my new business wins have come to fruition by the client seeing me as a "trusted adviser", and this has enabled them to make an informed decision and gain the confidence to place their business with me. Helping customers get the best out of the insurance industry enables them to benefit from the right protection at the right price giving them time to concentrate on running their business. I have placed many types of risks from small partnerships to multinationals and would be delighted to speak with any corporate companies that are looking to undertake a review of their insurance program shortly or in the near future. expand text

Elaine Hutchings

Administrator
I have worked in the insurance industry for over 37 years, 13 with NFU Mutual. I arrange policy reviews, meetings and assist with general administrative duties. expand text

Dawn Hopkins

Accounts and Customer Service Adviser
I joined NFU Mutual in 2011 and have 27 years’ experience in the insurance industry. I am able to assist with account queries and any mid-term for existing policies for both personal and commercial insurance. expand text

Chloé Wildridge

Claims Specialist and Customer Service Adviser
I joined our office in 2014 and am able to assist in all aspects of personal, commercial and farm insurance. I handle the claims within the agency, giving advice on the claims process and arranging settlement. I have also completed my Level 3 Charted Insurance Institute Certificate. expand text

Hannah Burtt

Customer Service Adviser
I joined the team in 2014 and am able to assist in all aspects of personal and commercial insurance including quotations and enquiries from new and existing customers. I have also completed my Level 3 Charted Insurance Institute Certificate. expand text

Lauren Stiebel

Customer Service Adviser
I have been with NFU Mutual since 2016 and am able to assist with all aspects of personal insurance including quotations and enquiries from new and existing customers. I will be continuing my development with NFU Mutual in the coming year. expand text

Ruth Williams

Customer Service Adviser
I joined the team in 2017 and am able to assist with all aspects of personal insurance including quotations and enquiries from new and existing customers. I will be continuing my development with NFU Mutual in the coming year. expand text

Aleksandr Prohhorov

Sales Executive
I joined our office in 2017 having previously worked in the food and drink wholesale industry for the last 8 years. I provide new and existing customers with quotations for both personal and commercial insurance. I can assist with queries, offering advice and ensuring great service. I arrange customer visits to introduce and present a variety of insurance products. expand text

Petra Martin MSc, CMIOSH

Risk Management Consultant
Petra has extensive experience in health, safety & welfare management over the last 15 years working with a range of organisations from large central government departments as health & safety manager to a range of agricultural and commercial clients in a consultancy role. After initially obtaining the NEBOSH diploma in 2001 Petra joined the Defra health & safety team and continued to study whilst in post achieving an MSc in Occupational Health & Safety at the University of Surrey in 2006. Petra then transferred to RPA to head up their internal health & safety unit as health & safety manager. Petra joined NFU Mutual Risk Management Services Limited in September 2011 as a health & safety consultant and her specialisms include fire risk assessment, noise assessment and first aid training. Please call our office on 01727 869 496 for further information. expand text

Olivia Beeson

Risk Management Sales Consultant
Olivia has been with NFU Mutual for 6 years and has recently moved to risk management services from our life services department. Olivia can talk you through our various support services available in assisting your business to manage risks and comply with current legislation. Risk management services offers a variety of solutions such as COSHH assessments, risk assessments, health & safety policies and fire risk assessments. Since being with RMS she has achieved a NEBOSH certificate in Occupational Health & Safety and she also holds a BA degree from Cardiff University. Olivia loves the outdoors! She enjoys walking, climbing, cycling and running. In her spare time, she enjoys spending time with her family and friends either going out for food or going to the theatre. expand text

Joseph Gibbs

Financial Adviser
I have worked in the financial services industry for over 12 years and provide expert advice on investment, pension and protection products. I take the time to understand the needs of my clients by discussing their future plans and aspirations. I pride myself on taking a fresh approach to financial advice by discussing options not previously considered by customers and by keeping things simple and jargon free. Financial decisions require much consideration, so I meet clients over two appointments. This allows me to really get to know you. I can then produce a personalised financial planning report that is specific to your situation. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give me a call. I have completed the Diploma in Financial Advice and am also a member of the CII. Outside of work, I enjoy cooking and sports. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.