Find your local branch

St Albans

St Peter's House, 45 - 49 Victoria Street, St Albans, AL1 3WZ

Welcome to NFU Mutual's St Albans branch. Come and visit us, or give our staff a call to find out how we can best assist you. Based in the heart of your community, we'll make time to help you give your financial decisions the care and attention they deserve. We pride ourselves in offering a friendly, personalised and local service.

Our products include home, car and business insurance. We also offer investments, pensions, life assurance and more. Get in touch with us to have a conversation to find out what we have to offer you.

NFU Mutual

Our team

John Langley

Senior Agent
I have worked in the financial services industry for over 27 years. I can provide expert help and assistance with many types of insurance and specialise in business and farm insurance. During my career I have enjoyed building strong relationships with clients which has enabled me to meet their individual insurance needs. I am also the local group secretary of the National Farmers' Union. I can be contacted on the St Albans branch number and would welcome the opportunity to meet with you to discuss your business or farming insurance requirements. expand text

Chris Platt

I have nine years experience working in the insurance and financial services industry. Having joined NFU Mutual in 2011, I have recently taken the role as agent in October 2013. I am licensed in all our insurance products and specialise in advising commercial customers including wholesalers, distributors, manufacturers, estates, sports clubs, retailers, garden centres, landlords, tradesmen, professionals, motor fleet and motor trade. From St Albans I am ideally placed to advise commercial customers in Hertfordshire and London. If you are looking for professional face to face advice regarding your business insurance, then please feel free to contact me. expand text

Marc Hurworth

New Business Developer (Commercial)
I commenced my career in insurance broking in 2006 and have worked for a number of Insurance brokers since then. I am delighted to have joined NFU Mutual in August 2015 and look forward to working closely with a great team at the St Albans branch. I have invaluable experience in many forms of commercial insurance and have helped clients get the best out the insurance renewal process. Many of my new business wins have come to fruition by the client seeing me as a "trusted adviser", and this has enabled them to make an informed decision and gain the confidence to place their business with me. Helping customers get the best out of the insurance industry enables them to benefit from the right protection at the right price giving them time to concentrate on running their business. I have placed many types of risks from small partnerships to multinationals and would be delighted to speak with any corporate companies that are looking to undertake a review of their insurance program shortly or in the near future. expand text

Elaine Hutchings

Claims Handler & Customer Telephone Adviser
Having worked in the insurance industry for over 37 years, 13 with NFU Mutual, I am very customer focussed and pride myself in building and maintaining customer relationships. I deal with a variety of claims, ranging from a dog's broken leg to a major commercial fire. No two claims, are ever the same! I deal with all aspects of claims and I am here to help you. expand text

Dawn Hopkins

I joined NFU Mutual in June 2011, I have been working in the insurance industry for over 20 years, mainly with brokers and am now specialising in accounts, which I am enjoying. I would be happy to help with any of your questions or queries regarding your accounts. Personally, I love my family, my cats and baking (which my colleagues in the office enjoy on a regular basis) and I also love travelling. expand text

Chloe Wildridge

Customer Service Adviser
Chloe joined our office in 2014 and is able to assist in all aspects of personal insurance including motor, home & contents, pet and equine. Chloe can also assist with commercial insurance enquiries including landlords, retailers and tradesman insurance. expand text

Hannah Burtt

Customer Service Adviser
Hannah joined our office in 2014 and is able to assist in many aspects of personal insurance including motor, home & contents, dog and cat, equine and travel insurance. expand text

Lauren Stiebel

Customer Service Adviser
Lauren is our newest member of staff having joined the branch in June 2016. Lauren is able to assist with motor insurance quotations and enquiries from existing customers. She is hoping to complete her licenses for home & lifestyle in early 2017. expand text

Petra Martin MSc, CMIOSH

Risk Management Consultant
Petra has extensive experience in health, safety & welfare management over the last 15 years working with a range of organisations from large central government departments as health & safety manager to a range of agricultural and commercial clients in a consultancy role. After initially obtaining the NEBOSH diploma in 2001 Petra joined the Defra health & safety team and continued to study whilst in post achieving an MSc in Occupational Health & Safety at the University of Surrey in 2006. Petra then transferred to RPA to head up their internal health & safety unit as health & safety manager. Petra joined NFU Mutual Risk Management Services Limited in September 2011 as a health & safety consultant and her specialisms include fire risk assessment, noise assessment and first aid training. Please call our office on 01727 869 496 for further information. expand text

Olivia Beeson

Risk Management Sales Consultant
Olivia has been with NFU Mutual for 6 years and has recently moved to risk management services from our life services department. Olivia can talk you through our various support services available in assisting your business to manage risks and comply with current legislation. Risk management services offers a variety of solutions such as COSHH assessments, risk assessments, health & safety policies and fire risk assessments. Since being with RMS she has achieved a NEBOSH certificate in Occupational Health & Safety and she also holds a BA degree from Cardiff University. Olivia loves the outdoors! She enjoys walking, climbing, cycling and running. In her spare time, she enjoys spending time with her family and friends either going out for food or going to the theatre. expand text

Steve Cummins

Financial Adviser
Steve joined NFU Mutual in 2014 having spent 16 years working in financial services for a variety of different organisations. He brings with him a wealth of knowledge and qualifications, of which he uses to provide our customers with clear, structured guidance. If you need friendly advice with regards to your life insurance, pensions or investments, Steve will gladly come out and see you. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.