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Male NFU Mutual in conversation with a couple in the customer's home

Have a real Conversation

Real Agents, real customers, real conversations

We pride ourselves on providing a local personal service.

We do this through 300 local offices and UK call centres, all taking the time to have real conversations. 

Our 'Day In The Life' television advert features real Agents, real customers and shows the kind of real conversations that we have daily.

If you haven't already, you can watch the advert, find out more about the Agents featured and read what our customers have to say about us.


We've used real Agents in our new television advert. They come from different parts of the country and are just a handful from over 300 offices nationwide. This is how we are able to provide a truly local and personal service to all of our customers.