Contact us about Motor Insurance

Make a claim

New claims

If you've had a road traffic accident and need emergency roadside assistance, would like to open a new claim or report an accident with an NFU Mutual customer, please select option 4 when you call:

0800 282 652

Other motor insurance claims

Find out how to update an existing claim, get roadside assistance, make a Motor League Protection Claim or book a windscreen repair or replacement.

Find out more

Talk to us about an existing policy

If you’d like to speak to us about an existing policy, how to get in touch depends on where you bought your policy from.

If your policy number ends in ‘N19’, you bought your policy from Mutual Direct. If not, you bought your policy from an agency office.

You’ll find your policy number on your policy documents.

Mutual Direct

You can call Mutual Direct on:

0800 072 5569

Mon to Fri: 8am-8pm
Saturday: 9am-12:30pm
Sunday: Closed

Agency offices

You can find contact details for the agency you bought your policy from in the top right of the first page of your policy documents.

Alternatively, use our map to find agency office opening hours and contact details or request a call back.

Find your agency office

Request a call back

Looking for something else and not able to find it?

Let us know what

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