If you’d like to speak to us about an existing policy, how to get in touch depends on where you bought your policy from.
If your policy number ends in ‘N19’, you bought your policy from Mutual Direct. If not, you bought your policy from an agency office. If you have our Car Insurance you are eligible for an Online Account, find out how to register here.
You’ll find your policy number on your policy documents.
So that we can process the changes that you would like to make to your policy as quickly as we can, we ask that you have all the information that we will need ready before you speak to us.
We've outlined what we need for each type of change on 'making a change to your motor insurance'.