Financial Services

We offer three services for people looking to take out new products with us - an advised, non-advised and a direct service. 

Our advised service offers advice provided by one of our expert Financial Advisers. They’ll make recommendations tailored to your financial needs and circumstances, either over the phone or face to face. This is a fee-based service. 

If you do not require financial advice but would like more information about the products we offer to help you make a decision you can speak to a Non-Advised Sales Consultant. 

When you invest through our direct service you make your choice of product and investment amount without any recommendation or further information from us. 

If you used our advised service, you’ll receive: 

• Financial advice tailored to your circumstances 
• A view of your financial situation 
• Recommendations to help you reach your agreed financial goals
• A review that takes account of existing Pension, Protection and Investment arrangements
• Help with ensuring your investments are organised tax efficiently.

If you choose our non-advised service: 

• You decide what Pension, Protection or Investment products to buy with no recommendations from us  
• A Non-Advised Sales Consultant can guide you through step by step to start a product or to make a top up payment on an existing product  
• You should be comfortable about making financial decisions without advice and understand the risks involved.

If you choose our direct service, you choose the Pension or Investment product online with no recommendation or further information from us.

When you contact us we'll explain the advice services we offer and the charges. Full details of the charges and services that we offer are available in Our Terms of Business [PDF: 2.1MB] and the following video:

Want to purchase directly without help or advice?

You can invest through our direct service in any of the following three ways. If you're looking to take out life cover, you can do so over the phone or by post:

Online

Open a pension or investment online

By phone

0800 622 323

• Mon to Fri: 9am-5pm

Request a call back

By post

Financial Services,
NFU Mutual,
Tiddington Road,
Stratford-upon-Avon,
Warwickshire,
CV37 7BJ

Know what you need but would like more information?

If you don't need financial advice, you could use our non-advised service. If you know how much you'd like to invest, the cover you need or your financial goals but would like more information about the products we offer, then this type of service could help. You can contact our team, 9am-5pm Monday to Friday, on: 0800 980 8229

Looking for financial advice?

If you’re not sure how to put your financial plan in place an NFU Mutual Financial Adviser can help. An NFU Mutual Financial Adviser will recommend products that are right for you based upon your personal circumstances. You can book an appointment with an NFU Mutual Financial Adviser by either completing a web form or by calling: 0800 622 323

Whether you’ve previously taken out your product with us through an adviser or without advice, you are free to choose whether to take further advice or to use our non-advised service.

You can find out what you can do if you hold a product with us through our contact us pages.