I have had insurance cover with NFU Mutual for some time and in the last few months have had to make 2 claims. I just wanted to say that at all times the service I have received from my local Brackley office and in regard of both claims, I could not have had better service. Everyone I have dealt with has been kind, courteous and helpful. I am an 81 year old widow and this has made difficult situations a great deal easier. People are very quick to complain when things do not go well but I felt I should like to acknowledge the really good service I have received.