Never having had cause to claim on my household insurance before, I must say I have been impressed by the response that I have received thus far. Both Rainbow International and City Construction Ltd have – in general – shown a high level of expertise and the plastering and redecoration of the affected areas has been performed to a high standard.
Mrs E (December 2019)
I had an accident, the first for many years, which resulted in my car being written off over the weekend. A single call to NFU Mutual secured a comfortable hire car immediately and my car was picked up and dealt with without any hassle. The claim was processed in record speed and the replacement I bought put onto the policy. There were no delays or communications breakdowns throughout the brief and efficient process.
Sir Julian Brazier, Canterbury (December 2019)
I just wanted to thank you and all at NFU Mutual for the support and help with my recent travel insurance claim. It's bad enough having the disappointment of a cancelled holiday and an unwell partner and the thought of submitting a claim was really quite daunting. However yours was really a first rate service and the claim was settled very quickly.
We are absolutely delighted in the way NFU Mutual and LMG have handled our claims over the last few months, this has been a disastrous year for losing jewellery, but NFU Mutual have been nothing short of brilliant. Every single interaction has been professional and helpful, they listen to the customer needs and above all deal with claims effectively and efficiently. They may not be the cheapest, but in terms of reliability and ease of dealing with claims they are the best.
Mrs D, Canterbury (August 2019)
Thank you very much for your prompt attention and kindness regarding my claim. It has been heart-warming to know that such care can come after what has truly been an awful experience for my friends and myself. I only hope that their respective insurance companies deal with them with the same kindness and consideration that you have with my claim.
Mrs G, Faversham (August 2019)