Motor Insurance Database Support

As a fleet policyholder, it's your responsibility to keep the MID updated - we're here to help you.

What is the Motor Insurance Database (MID)?

The Motor Insurance Database (MID) was set up by the insurance industry to help combat crime. As a fleet policyholder you are responsible for regularly submitting information about your vehicles.

Guides & Support

• Quick Reference Guide: A copy of the "Quick Reference Guide" sent to you with your last policy renewal notice is also available for you to download
• MID Frequently Asked Questions
• MID Portal Frequently Asked Questions
• MID Policyholder Quick Start Guide
• MID Portal User Guide

How to make your MID changes

NFU Mutual should have provided you with the following:

• MID ID
• Password
• Passphrase

If you have these details and are able to make your own changes you can do so online.

MID help desk contact details

A help desk has been set up to provide MID support for Fleet customers. You can contact the help desk by phone or email. Call us on 0800 197 1185, or email us at midhelp@nfumutual.co.uk