Unit 3-5, Invicta Business Centre, Ashford Market, Monument Way, Ashford, TN24 0HB
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Welcome to the NFU Mutual's Ashford, Tenterden & Whitfield Agency. Whilst our offices are based in the heart of Kent, we are also less than 40 mins from Central London.
You are welcome to come and visit us at any of our offices where our experienced team will be pleased to assist you. However, we recognise you have busy lives so we are happy to visit you at your home or business. This is all part of the personal approach you will experience when dealing with us. By getting to know you, we are able to provide tailored advice to ensure you have the right cover, which can be reviewed annually to ensure your cover continues to be relevant to your needs. We pride ourselves on our professional, friendly and personal approach. We have five teams to cover all your needs:
Corporate insurance – insurance and risk management advice for large corporate businesses. Our wide range of products are tailored to meet your needs and include property, fleet, business interruption, directors and officers insurance, product recall and cyber insurance. We particularly specialise in the food and drink sectors. We also offer a risk management health and safety advice service.
Commercial insurance – we offer standard package and tailored policies for all sizes of SME business. We cover most types of business but specialise in farming, food and drink, retail, hospitality and office-based businesses. Our account executives can visit you annually to review your insurance. We also offer a risk management health and safety advice service.
Personal insurance – we offer a range of standard home products such as building and contents cover, which also includes pet, horse & rider and travel additional covers. We also offer a range of motor products – including personal car, commercial vehicle, tractor and vintage cars.
Private client – our Bespoke range of products are designed specifically for high value properties in particular where there are contents including valuables and/or art. Our specialist team visit you in your home to help you get the right cover and can review annually to ensure you are adequately covered. We also offer products to cover high value cars, holiday homes and yachts.
Financial services – we have a dedicated team who are able to advise you on financial planning including protection, pensions and investments. NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. Financial advice is provided by NFU Mutual Select Investments Limited. Our aim is to provide the very best insurance, financial services and risk management solutions for farm and rural businesses, commercial business and private individuals.
As a customer of our business you will have a dedicated account handler backed up by an experienced team of customer service advisors to ensure we are always there to assist you. Our account handlers also deal with all aspects of claims so if you do need to make a claim they are on hand to talk you through the process.
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.
For security and training purposes calls may be recorded and monitored.