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The earlier problems that we were having with our phones have now been fixed. However, due to high call volumes and a backlog of calls you may experience a longer wait than normal when you do get through . Please bear with us, we will answer you call as quickly as possible.

Bridgwater Branch

Regional Rural Business Centre, Market Way, North Petherton, TA6 6DF

Phone lines closed

Welcome to NFU Mutual's Bridgwater branch where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.

Our branch is currently located in the Regional Rural Business Centre in Bridgwater and we serve the following counties: Somerset including Bridgwater, North Petherton, Cannington, Quantocks and the Somerset Levels.

Our team

Naomi Parker-Jones Cert CII

Senior Agent
Naomi joined NFU Mutual in 2004. Here she has gained a great deal of experience in various roles and locations before taking up her position as agent and Partner at the Bridgwater branch in 2006, where she became senior agent in 2013. She specialises in farming and commercial business insurance as well as introducing customers to NFU Mutual risk management services. She also introduces Wayne Stanbrook, an NFU Mutual Financial Adviser to clients for specialist financial planning advice. Naomi is also Bridgwater’s NFU group secretary, looking after farming members in the area. expand text

Ros Burridge

Ros joined NFU Mutual as an agent and partner in January 2014. She is available to speak with any of our customers, new and existing, and is involved in all areas of the business, from agricultural to commercial. Ros regularly visits existing customers to maintain the high standard of service we offer to our existing clients, reviewing their insurance needs to ensure their policies continue to meet their requirements. She also introduces customers to NFU Mutual Risk Management Services and Wayne Stanbrook, NFU Mutual's Financial Adviser for specialist financial planning advice. Ros is also an NFU group secretary, looking after farming members in the Bridgwater area. expand text

Joanne Duncton Cert CII

Office Manager
Jo has worked for the Bridgwater branch since 2009. She is fully licensed in our range of personal and business insurance products and can assist you with all aspects of insurance queries or adjustments. Jo’s main responsibilities are to look after our personal line products and manage the office accounting systems. She carries out the coaching, training and development of the team and has successfully completed the Chartered Insurance Institute professional qualification at certificate level. expand text

Carrie Hutchings (9:00-14:00)

Sales & Customer Service Adviser
Carrie joined our office in 2009 after gaining 21 years experience with local brokers. She is fully licensed in our range of personal and business insurance products and can assist you with all aspects of general insurance queries or adjustments. She has a strong farming and equestrian background and is also responsible for making appointments for our agents for both new business and renewal reviews. Carrie is part-time and is available from 9.00-14.00 during the week. expand text

Heather Anning

Sales & Customer Service Adviser
Heather is fully licensed in our range of personal and business insurance products and can also assist with life lead appointments for NFU Mutual's Financial Adviser, Wayne Stanbrook. She can help you with new business quotes including any general insurance queries or adjustments that you may need to make. expand text

Lyn Longden (12:00-17:00)

Claims Handler, Sales & Customer Service Adviser
Lyn has worked for our office since 2005 and is our branch's lead claims handler, so your first point of contact if a claim occurs. She also has delegated authority to deal with some of your personal claims in-house here in North Petherton. Lyn is also fully licensed in our range of personal and business insurance products and can assist you with all aspects of general insurance queries or adjustments. Lyn is available part-time from 12.00-17.00. expand text

Saffi Edwards

Sales & Customer Service Adviser
Saffi joined the team in March 2016 is fully licensed in our range of personal insurance products and is training towards her commercial licences. One of her roles is to generate new business opportunities and works closely with Naomi in doing this. expand text

Shannon Sutton

Sales & Customer Service Adviser
Shannon also joined us in March 2016 and is licensed in personal insurance products. Her confident telephone manner makes her a valued new member of the Bridgwater team and she assists Heather with generating new financial service opportunities. expand text

Wayne Stanbrook

Financial Adviser
Wayne joined NFU Mutual in July 2015 and brings with him a wide range of previous experience in the financial services industry. He is available to offer you advice on NFU Mutual pensions and investments and Inheritance Tax planning. If you would like to receive financial advice please contact Heather Anning or Shannon Sutton on 01278 663216 who will arrange an appointment with Wayne. expand text

Phil Chalker

NFU Mutual RMS Health & Safety Consultant
Phil is the one of the health & safety consultants for NFU Mutual Risk Management Services. He is available to visit you or discuss over the telephone how we can help you with health and safety, and food safety. NFU Mutual Risk Management Services are available to everyone without obligation, so please contact the branch on 01278 663216 and someone will arrange an appointment for you. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.