About Us
Financial Performance
As a mutual owned by and run for its members, we protect and enhance the lives of our customers and rural communities by delivering a local, personal and attentive service that is second to none.
Watch a video of Group Chief Executive, Nick Turner discussing our 2024 financial performance with Customer Services Director, Rachel Kelsall.
2024 Highlights
A message from Group Chief Executive, Nick Turner
“During a significant year of geopolitical change, NFU Mutual demonstrated its strength and adaptability once again.
“As a responsible mutual, we work hard to do the right thing for both current and future generations. During 2024, we made significant progress towards strengthening the business for the benefit of members, while continuing to deliver our core strategic aim of protecting and enhancing the lives of customers and rural communities.
“The Group generated an overall profit, we continued our tradition of rewarding member loyalty through Mutual Bonus, and our persistency levels remained high.
“Throughout our history, NFU Mutual has adapted to a great deal of change, and we continue to build from strong foundations. I would like to express my gratitude to our members – your loyalty is genuinely appreciated by us all at NFU Mutual and really does drive our dedication to you.”
