Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


25 South Market Place, Alford, LN13 9AE

Welcome to NFU Mutual Alford agency. We have been serving the insurance needs of the local community for many years from our office in the centre of Alford where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.

NFU Mutual

Susan Hand branch photo

Susan Smith


Susan has a wealth of experience in commercial, rural and farming insurances. She is keen to meet with existing and new customers in the surrounding area, dealing with many aspects of their insurance needs and introducing NFU Mutual's range of financial services (including pensions, protection and investments). Susie is also the NFU group secretary for the area and regularly assists local farming customers.

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Claire Rance

Claire Rance

Commercial Accounts Manager

I come from a farming background and welcome all queries, quotes and amendments in personal, commercial, farm select and motor trade. I am also qualified in NFU Mutual life, pensions and investment products. I have 7 years’ experience working for Alford NFU Mutual with 6 of those years dealing with claims. I am always happy to help.

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Ebony Gifford

Ebony Gifford

Customer Services Adviser

I joined the Alford office in December 2018 and I am now licenced to help with any car, commercial vehicle or home queries or amendments, and always happy to assist with a new quotation. I am now qualified in the NFU Mutual life, pension and investment products.

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Abigail Skinner

Customer Service Adviser

I joined the agency in April 2019. I am now licensed and happy to help with any car, commercial vehicle, home queries, quotes and amendments. I am also qualified in NFU Mutual life, pensions and investment products. I am happy to assist in all account queries and provide service with a smile.

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