Get in touch for a quote

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm


Low Wiend, Appleby in Westmorland, CA16 6QP

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Appleby Agency. Our office is located in the middle of town so we’re always on hand for our customers.  We’re a small local team who pride ourselves with offering a personal, professional and friendly service to our wide range of business and personal customers.  

Commercial insurance – providing advice on tailored and package policies for all sizes of  business.  We cover most types of business and specialise in farming, estates, food & drink manufacturing, retail, wholesale, hospitality and property owners.  Our Agents and Account Executive can review your insurance to help ensure that your policies are up to date and to ensure that they reflect the changing needs of the modern business.

Personal and motor insurance – we offer Home & Lifestyle insurance to cover buildings, contents and personal items that you take out of your home.  We can also extend this policy to include cover for dogs and cats, as well as annual worldwide travel.  If you own a horse, or even just ride one regularly, our horse and rider insurance can provide the cover you need.  We also offer a range of motor products including car, commercial vehicle, tractor and vintage vehicles.

Private client – our Bespoke home insurance is designed specifically for high value properties with more complex insurance needs - not only can we look to insure listed or unusual buildings, but also your valuable contents, fine art and collections.   We review annually to ensure you are adequately covered. We also offer products to cover your high value cars, holiday homes and yachts.

Financial planning services – we have a dedicated team of advisers who are able to help you with your financial planning needs including protection, pensions and investments.  Our Financial Adviser Alan is able to meet with you face to face or if you prefer, we can arrange for you to discuss your needs over the phone where we can offer you less complex products without financial advice.

Here at the Appleby agency we aim to ‘protect what matters’ for you, your family and your business.  We provide you with high quality and comprehensive insurance, financial advice and risk management solutions for your specific needs and look forward to hearing from you.

NFU Mutual

Amanda Wallbank

Amanda Wallbank

Senior Agent & NFU Group Secretary

Amanda has been at the Agency for 11 years and has spent most of her working life with the company and gained over 30 years’ insurance experience. Working with existing and new clients and specialising in agricultural and commercial insurances. Amanda set up the local Rural Crime Scheme with the police and local farmers and continues to work with them and the town Appleby Emergency Response Group. 

Expand text

David Cannom Dip CII

Agent & NFU Group Secretary

David joined the Appleby team in January 2022. Although new to NFU Mutual, he started his insurance career in 1988 as a trainee commercial underwriter and has worked as a head office technical underwriter for several of the UK's largest insurers. In additional to working in insurance, David spent several years working as an on-call firefighter for Surrey Fire & Rescue Service from one of their busiest on-call stations. In September 2010, he moved, with his fiancée, from Surrey to Cumbria and spent the winter of 2010/2011 walling and fencing around Sedbergh and Garsdale with his brother-in-law. He then spent the next ten years in different sales roles before returning to insurance in May 2021.

Expand text

Ruth Wallbank

Accounts Executive

Ruth has been part of the team since 2014 after studying for her A-levels at Appleby Grammar School. She can help our customers with all our products and specialises in commercial insurance. She has recently become our Accounts Executive working alongside the Agents to ensure that we offer a customer focused approach for our farming and commercial customers. Ruth also deals with some of our claims. 

Expand text

Emilie Handley

Emilie Handley

Customer Service Adviser

Emilie joined the team in January 2018. She is now fully licensed to help with all of the insurance products, including all motor, home & lifestyle and commercial insurances. Emilie is also Secretary for the Kirkby Stephen District Cancer Research Charity in her spare time.

Expand text

Hannah Thwaites

Hannah Thwaites

Customer Service Adviser

Hannah started at the Appleby agency in April 2019. She has extensive administration experience and is responsible for the financial services and accounts departments. Hannah can help customers with all vehicle products, home insurance and financial services products.

Expand text

Picture of Alan Hodgson

Alan Hodgson

Financial Adviser

Alan joined NFU Mutual in spring 2014 following 10 years working in the financial services industry. Alan will be delighted to visit customers and offer expert advice on aspects of financial planning, whether they're interested in investments, pensions, or life assurance for themselves or for business.

Expand text

Dayna Hamilton

Dayna Hamilton

Office Administrator

Dayna joined the team during 2021 and now works three days per week. As well as providing vital admin support within the agency Dayna is now our Life Lead Co-ordinator working with Alan, our Financial Adviser, to help provide the best service for our customers.

Expand text


Office Entertainer & Wellbeing Officer

Cooper joined the team in June 2020. He spends his days playing and sleeping, but also takes his role as wellbeing officer very seriously. Making sure he is available for cuddles and sitting on knees and taking members of the team outside for fresh air. His favourite things are his toys, food and meeting our customers when they visit the office.

Expand text