Phone lines closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Ballyclare
1B The Square Doagh Road, Ballyclare, BT39 9BB
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Welcome to the Ballyclare office of NFU Mutual. If you are looking for a friendly, professional insurance service that puts you first, then please give us a ring.
NFU Mutual
Our team
Ian Kernohan - ACII Chartered Insurance Practitioner
Senior Agent
Ian managed the Ballyclare agency for over 18 years before taking on the exciting new role managing the merged agency of Ballyclare and Larne offices. Ian has over 25 years’ experience in the agricultural and commercial marketplace and takes pride in what sets NFU Mutual apart from our competitors by putting the customer first and providing a personal local service.
Joyce McConnell BSc Agric Hons
Assistant Agent
Joyce joined NFU Mutual in 1992, having graduated from Edinburgh University and has lived and worked on the family farm, training horses all of her life and is still actively involved in local horse and pony club events. As a result, Joyce specialises in equestrian insurance lines as well as all farming and agricultural related commercial insurances.
Richard Lee Dip CII
Assistant Agent
Richard graduated from the University of Ulster with a BSc (Hons) in Marketing and joined the Larne agency transferring from the Agent role in Magherafelt and having previously worked as a Locum Agent for NFU Mutual covering both Northern Ireland and Scotland. Richard takes pride in providing close personal service to our agricultural and commercial customers.
Laura Evans Cert CII
Assistant Agent
Laura graduated from University of Ulster with a BSc (Hons) Business Management in Practice. She has joined the Larne agency with 15 years' insurance experience, specialising in commercial, farm and equine insurance. Laura looks forward to building relationships with the clients in the local area and providing a high level of service.
Carrie-Anne Ross
Agency Manager
Carrie-Anne graduated from University of Ulster in 2006 with a BA (Hons) in English Literature & Philosophy and in 2008 obtained a Level 5 Diploma in Management from The Chartered Management Institute. Carrie Anne joined the Ballyclare office in 2011 within a sales role and is now responsible for managing both the Ballyclare and Larne offices.
Lorraine Craig
Financial Services Co-Ordinator and Administrator
Having worked in the agency since July 1980, Lorraine’s main duties include account management, promoting financial services products, arranging appointments for NFU Mutual Financial Adviser and providing a unique level of customer service that is second to none.
Florence Bones
Claims and Insurance Administrator
Having over 35 years’ experience in the insurance industry Florence joined the agency in 2010. As the main Claims Handler in the Ballyclare office Florence enjoys the close working relationship NFU Mutual have with their customers and the excellent service provided. If a claim occurs you are able to talk to us directly face to face to get the claim settled.
Maureen Jones
Insurance Administrator
Maureen joined the Ballyclare agency over 11 years ago and lives on a working beef and sheep farm in County Antrim. Maureen is licensed in motor, personal, farm and commercial insurances and can provide you with a quotation, process policy changes and help in processing your renewal documentation. Maureen also supports with day to day administration in the agency.
Joanne Horner Cert CII
Insurance Sales Executive
Joanne has over 14 years’ experience in the insurance industry and joined the team in Ballyclare in 2016 after working as a Commercial Underwriter in NFU Mutual's Belfast Regional Service Centre. Joanne can arrange cover for all business needs whether farming or wider industry as well motor and personal insurance policies.
Emma Orr Cert CII
Insurance Sales Executive
Raised on the family dairy farm, Emma graduated from University of Ulster in 2014 with a first class honours degree in Business with Computing and has worked in the insurance industry since leaving university. Emma joined the team in October 2017 and can provide you with a quote for your motor and personal policies and will soon be able to advise customers on their farm and commercial insurances.
Sam Ayre
Financial Services Executive - Investments, Pensions and Protection
Sam has over 25 years of experience in the financial services industry and works in the agency booking appointments for customers with NFU Mutual's Financial Adviser and the administration of queries relating to investments, pensions and life insurance.
Gary Coogan
Financial Adviser
Gary handles all financial services within the agency and is happy to discuss your financial matters either in the office or in the comfort of your home. He has many years of experience within the financial services industry and firmly believes that the personal approach that NFU Mutual offers really makes us stand out from competitors.
Ed Patterson
Risk Management Surveyor
Ed is based in Northern Ireland and works closely with the Larne office to provide health & safety/risk management advisory service to all customers. This can range from a basic risk audit through to a full monthly advisory service for larger customers. Ed believes our products and services are excellent value and you can rest assured that they are done professionally, taking the pressure off you so that you can run your business more efficiently.