East Antrim – Ballyclare

Ian has been the Senior Agent in Ballyclare since 1999 prior to taking on the exciting role of managing the East Antrim agency which includes both the Ballyclare and Larne offices.  Ian specialises in the agricultural and commercial insurance markets and take pride in what sets NFU Mutual apart from our competitors by putting the customer first and providing a personal local service.  Ian also takes a keen interest in the family farm where they have beef, sheep and renewable energy enterprises.

Joyce joined the agency in 1992, having graduated from Edinburgh University and has lived and worked on the family farm, training horses all of her life and is still actively involved in local horse and pony club events. As a result, Joyce specialises in equestrian insurance lines as well as all farming and agricultural related commercial insurances.

Richard graduated from the University of Ulster with a BSc (Hons) in Marketing and joined the Larne agency transferring from the Agent role in Magherafelt and having previously worked as a Locum Agent for NFU Mutual covering both Northern Ireland and Scotland. Richard takes pride in providing close personal service to our agricultural and commercial customers.

Karen graduated from Newcastle Upon Tyne in 2007 with a BA (Hons) in Marketing and Management. She started in the Larne Agency in 2008 and now as Agency Manager assists in the general running of both the Ballyclare and Larne offices and accounts.  Karen is more than happy to assist customers with their motor, personal and commercial insurance needs.

Having worked in the agency since July 1980, Lorraine’s main duties include account management, promoting financial services products, arranging appointments for NFU Mutual Financial Adviser and providing a unique level of customer service that is second to none.

Having over 35 years’ experience in the insurance industry Florence joined the agency in 2010. As the main Claims Handler in the Ballyclare office Florence enjoys the close working relationship NFU Mutual have with their customers and the excellent service provided. If a claim occurs you are able to talk to us directly face to face to get the claim settled.

Maureen joined the Ballyclare agency over 11 years ago and lives on a working beef and sheep farm in County Antrim. Maureen is licensed in motor, personal, farm and commercial insurances and can provide you with a quotation, process policy changes and help in processing your renewal documentation. Maureen also supports with day to day administration in the agency.

Joanne has over 14 years’ experience in the insurance industry and joined the team in Ballyclare in 2016 after working as a Commercial Underwriter in NFU Mutual's Belfast Regional Service Centre. Joanne can arrange cover for all business needs whether farming or wider industry as well motor and personal insurance policies.

Elaine has worked for NFU Mutual since 2011 and joined the Ballyclare office in 2019 after having worked in the Magherafelt and Ballymena agencies previously. With a wide insurance experience Elaine is able to set up motor, personal and business policies for a range of industries.

Thomas has worked with NFU Mutual since February 2018 and joined the East Antrim Agency in September 2020 after having worked in the Coleraine and Magherafelt agencies previously. Thomas is licenced in all NFU Mutual motor and personal policies and can provide you with a quotation, process policy changes and help in processing your renewal documentation.

Sam has over 25 years' of experience in the financial services industry and works in the agency booking appointments for customers with NFU Mutual's Financial Adviser and the administration of queries relating to investments, pensions and life insurance.

Gary handles all financial services within the agency and is happy to discuss your financial matters either in the office or in the comfort of your home. He has many years of experience within the financial services industry and firmly believes that the personal approach that NFU Mutual offers really makes us stand out from competitors.

Ed is based in Northern Ireland and works closely with the Ballyclare and Larne offices to provide health & safety/risk management advisory service to all customers. This can range from a basic risk audit through to a full monthly advisory service for larger customers. Ed believes our products and services are excellent value and you can rest assured that they are done professionally, taking the pressure off you so that you can run your business more efficiently.