Phone lines closed

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

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Ballynahinch

1 High Street, Ballynahinch, BT24 8AB

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Welcome to NFU Mutual Ballynahinch agency in the heart of Down. We pride ourselves on our friendly and well qualified staff who are here to handle your insurance and financial planning needs. We believe in getting to know the customer and his/her business in order to provide insurance solutions for their particular situation.

For your convenience we are keen to offer both an office and "on-site" service.

We not only offer General Insurance products but also provide access to specialist Health and Safety Surveys and tailored individual advice from NFU Mutual Financial Advisers.

Fiona Patterson

Senior Agent

I have worked with NFU Mutual since 1987 and have been part of the Ballynahinch/Dromara office for many years. I have gained a wide insurance knowledge in that time and deal with both commercial, private and farming customers.

Janice McMaster

Agent

I have been with NFU Mutual since 1996 and Ballynahinch office has been my second home since 1998. Coming from a farming background I am happiest advising on farm insurance needs but I also deal with all commercial and general insurances. I can organise and book appointments for anyone who wants to see an NFU Mutual Financial Adviser.

Christine McVeigh

Claims Handler and Customer Services Adviser

I have been working in the office since August 2011. I manage a wide range of personal and insurance queries including new quotations and existing business. I also oversee and deal with account queries on a daily basis. As the leading Claims Handler for the office, over the last 7 years, I have gained a wealth of experience to ensure claims are processed and handled in a timely manner. I also signpost customers with financial queries to our Life Lead Co-ordinator ensuring a smooth process to meet customer needs.

Belinda Hawthorne

Life Lead Co-ordinator and Customer Services Adviser

I have been with the agency since March 2011. I organise and manage the financial services appointments for those concerned with their financial future. The likes of investments, pensions and protection policies. I deal with all insurance, general, personal and commercial and queries relating to these, specialising in motor of all types. I quote for all general, personal and commercial insurance, set up claims, answer claim queries, deal with existing business and existing business queries or amendments, and also take payments for all accounts.

Victoria Bell

Sales and Customer Services

I have been with NFU Mutual since 2007 and joined the Ballynahinch agency in 2015. I can provide quotes for personal and commercial products for new business and any mid-term changes. I can also provide help with any queries in respect of existing policies, claims or accounts.

Robert Caldwell

Sales Development Consultant

I have 20 years’ experience in the insurance industry with a strong focus on the commercial sector. I am here to support the agency and customer in achieving professional business relationship to benefit all parties involved.

Uel Erwin

Financial Adviser

Uel is the Financial Adviser for the Ballynahinch office and is available for one-to-one consultations either in our office or in your home. Uel advises on a range of financial products including investment plans and pensions. He has been working for NFU Mutual for many years and is well known in this, his home area. To arrange an appointment with Uel contact the Ballynahinch office.

Ed Patterson

Risk Management Consultant

Ed joined NFU Mutual in 2014. He is from the Ballynahinch area and has gained a wealth of experience providing full risk management surveys for all types of businesses. Ed can be contacted through our office and can provide a tailor-made full risk management service including health and safety policies, risk assessments, fire risk assessments, asbestos surveys, and many other aspects of risk management.

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

F M E Patterson & J A McMaster is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.