Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Bedford

The Corn Barn, Spring Lane, Stagsden, Bedford, MK43 8SE

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Bedford agency. Our team will offer assistance on a range of personal and commercial risks including motor fleets, tradesman, manufacturers, wholesalers & retailers, as well as servicing our core agricultural clients.

Please feel free to visit our offices and discuss your insurance needs with our team, or alternatively give us a call. We pride ourselves on a local, friendly, professional service.


NFU Mutual

Graham Lilley

Graham Lilley

Senior Agent & Group Secretary

Graham joined the agency as a Group Secretary and Agent in November 2013 from a former career in the property market. He has a passion for maintaining the highest of standards for customer service and is keen to develop existing and new relationships with both farming and commercial clients. Graham has lived locally for many years and can regularly be seen out in the countryside on his mountain bike! He is also a keen tennis player for his local club.

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Callum Holland

Callum Holland Cert CII

Agent

Callum joined the agency in December 2017 after starting his journey at NFU Mutual as a New Business Developer for head office based in the Bucks, Beds, Northants and Oxfordshire areas. Callum now specialises in property, estate portfolios, high-net-worth individuals and food & drink insurance programme­s. Callum used to be a professional racing driver travelling the world, he now plays a variety of sports including golf and CrossFit as well as having competed at international rowing events such as Henley Royal Regatta Qualifiers and the Rowing World Masters Regatta in Slovenia.

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Tom Church

Agent & Group Secretary

Tom joined the agency as Agent & Group Secretary in May 2020. Having been involved in agriculture and its aligned industries since leaving education, Tom has a broad understanding of the rural economy and the needs and requirements of customers within it. Tom lives with his wife and three children on her family farm in North Bedfordshire and is heavily involved in local Young Farmers Clubs, the Game and Wildlife Conservation Trust and local causes. Hobbies when time allows are all forms of shooting, fly and coarse fishing and spending time with his young family.

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Judith Hayward

Judith Hayward

Office Manager

Judith joined the agency in 2016 and has lived nearby for over 20 years, giving her good local knowledge. She is responsible for the day-to-day running and management of the agency team, as well as training new members of staff. Judith also makes sure our agency meets regulatory requirements for training and compliance. She is licensed in motor, home and lifestyle products including horse insurance, as well as commercial package products, although she specialises in High Net Worth home policies. She is more than happy to help with any enquiries you may have.

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Jack Deal

Business Development Manager

Jack joined the agency in July 2021 as our Business Development Manager.  He brings vast insurance knowledge having previously worked as a Locum Agent in the South East region and also as an Agricultural, Cyber and Commercial Loss Adjuster. Jack now specialises in property and estate portfolios, high net worth clients and our wider market commercial propositions. Outside of work Jack is a keen cricketer and rugby player and has toured all over the UK and overseas for his sport. He now lives locally to the Bedford agency and can regularly be found on the golf course.

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Judy Umney

Judy Umney

Compliance Coordinator

Judy has been with the agency since 2003 and over her time with us has dealt with many aspects of insurance. She is now enjoying working part-time since the arrival of her son.  Judy works closely with Judith to ensure our agency meets regulatory requirements for compliance.  In her spare time Judy enjoys spending time with her family. She follows superbike & MotoGP racing and enjoys reading.

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Charlotte Edmunds

Personal Assistant to Agents

Charlotte joined us in December 2020. She is a graduate of The Royal Agricultural University where she studied International Business Management with Food & Agriculture. Charlotte thoroughly enjoys spending time in the countryside riding her horses and walking her dog Alfie around her home in North Bedfordshire.

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Liz Saunders

Liz Saunders

Senior Account Handler

Liz joined us back in 1999 after she completed a degree in Agriculture with Animal Science at Harper Adams Agricultural College. She can assist you with your motor, personal, commercial and farming enquiries alongside any claims queries you may have. In her spare time she enjoys helping out on the family dairy and arable farm, walking the dogs and photography.

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Vanessa Lazell Cert CII

Account Executive

Vanessa joined the agency in June 2021 and brings great knowledge of the insurance industry having worked within the sector for many years for both insurers and brokers.  She is no stranger to NFU Mutual having worked within other agencies over the last five years. Vanessa is keen to develop new relationships with commercial clients as well as look after existing clients to a high standard.  Outside of the office she likes to spend her time up-cycling furniture for her own home as well as for friends and family.

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Helen Smith

Helen Smith

Customer Service Adviser

Helen joined the agency in November 2008 following a degree and career in hotel management, with a strong commitment to customer service. She specialises in NFU Mutual’s Home and Lifestyle and Bespoke home insurance policies, as well as equine and motor insurance, and will be able to assist you with any queries regarding new or existing policies. Helen enjoys spending time with family and friends and is known for bringing supplies of Welsh cakes back for her colleagues to enjoy after visiting family in Wales. Living close to the office means she will also be at work on snow days!

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Gordana Newman

Gordana Newman

Customer Service Adviser

Gordana joined the Bedford agency as a Customer Service Adviser in July 2017 and quickly progressed through her licences to deal with all motor and home & lifestyle policies, including horses, caravans, motorhomes, travel, Bespoke home insurance, thatch properties and many more. She enjoys helping with home policies and particularly the more unusual home enquiries we get at the agency. Gordana has recently completed her commercial package training and is looking forward to discussing property owner/landlords insurance with customers. Originally from Serbia, Gordana has lived in England for 22 years, the last nine have been in Stagsden where the agency is situated. She is a farmer’s wife with two children.

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Luigi Picanza

Luigi Picanza Cert CII

Customer Service Adviser

Luigi joined the Bedford agency as an apprentice in 2016. He is now an invaluable member of the customer service team having gained his motor and home & lifestyle licences enabling him to assist you with any enquiries you have on your personal insurance needs. He has also worked very hard to achieve his CII Certificate which we are very proud about. He particularly enjoys working on horse quotes and car policies. Luigi is now working towards his commercial package licence which he hopes to complete soon. Outside of work, Luigi enjoys going to the gym.

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Eleanor Worrall

Eleanor Worrall

Accounts

Eleanor joined the Bedford agency in 2016, she works in our accounts team dealing with payments, renewals and all other general accounts business. Eleanor lives in the village and her dog Wilson can often be seen helping in the office too.

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Sally Cartwright

Sally Cartwright

Administration

Sally joined the agency in September 2017, having previously worked for agricultural merchants, shepherding and gardening. She also has a background working in customer service for a wide range of companies, followed by several years of experience working in financial services. Sally studied agribusiness at Shuttleworth College and comes from a farming background, she still helps out on the farm at home. 

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Karen Diamond

Karen Diamond

Claims Adviser

Karen joined NFU Mutual in 2001, following a career in banking and insurance at a well-known building society. She has worked at our Stoneleigh and Leighton Buzzard agencies and joined the Bedford agency in 2012. Karen works part time and specialises in claims and claim queries.

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Kathryn Brown

Kathryn Brown

Claims Adviser

Kath has worked in a variety of roles across NFU Mutual since 1986, spending time in underwriting before becoming a specialist in claims handling. She can help with all queries relating to a new or ongoing claim, and is in the office part-time.

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Joe Gibbs

Joseph Gibbs

Financial Adviser

Joseph has worked in the financial services industry for over 12 years and provides expert advice on investment, pension and protection products. He takes the time to understand the needs of his clients by discussing their future plans and aspirations. Joseph prides himself on taking a fresh approach to financial advice by discussing options not previously considered by customers and by keeping things simple and jargon free. Financial decisions require much consideration, so he meets clients over two appointments which allows him to really get to know a client’s situation, he can then produce a personalised financial planning report that is specific to their circumstances. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give us a call. Joseph has completed the Diploma in Financial Advice and is also a member of the CII. Outside of work, Joseph enjoys cooking and sports.

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Amy Jarvis

Amy Jarvis

Financial Services Coordinator

Amy has been with the agency since November 2014, and works within our financial services team. Any help you may need with regard to planning for retirement, taking your pensions, making sure your savings and investments are working for you, looking at tax and inheritance planning, and ensuring you have the right life or critical illness cover in place – then Amy can explain the ways in which NFU Mutual can help. Amy works closely with our NFU Mutual Financial Adviser, Joseph Gibbs and can help to arrange an appointment for you. Amy lives just down the road, and is in the office part-time.

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