Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Bridgend and The Vale

1A Morien House, Bridgend Business Centre, Bridgend Industrial Estate, Bridgend, CF31 3SH

Visit today: 8:30 am - 5:00 pm

Tuesday: 8:30 am - 5:00 pm

Wednesday: 8:30 am - 5:00 pm

Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Bridgend and The Vale agency where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.

At the Bridgend and The Vale office we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Although best known as a rural insurer, NFU Mutual’s range of products extends to Commercial covers, investments, pensions, life assurance and risk management services.

Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products, at a fair price and with a first class customer service.

The agency covers the area from Cardiff to Neath and operates out of modern offices situated in the Bridgend Business Centre at the Bridgend Industrial Estate, and also at Global Reach, Cardiff Bay.

NFU Mutual

Julian Kelly

Julian Kelly ACII

Agent

Julian has been an agent with NFU Mutual since 1991. His key areas of work is dealing with estate and corporate customers. He is a very keen supporter of Velindre Cancer Care in Cardiff and local community causes. 

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David Harris

Agent

David has been an agent with NFU Mutual since January 1987. He specialises in dealing with our farming customers and maintains the close working relationship with and between our customers and the NFU. David carries out most of the NFU work on behalf of the agency, and considers this to be a vital platform for our future growth.

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Nathan Conlon

Nathan Conlon

Agent

Nathan specialises in many aspects of commercial insurance. He likes to provide a face to face service to determine your individual requirements and tailors solutions specifically for you and your business. He is very proud to represent a company like NFU Mutual that puts the customer at the forefront of everything they do.

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Nigel Jones

Nigel Jones

Financial Adviser

Nigel brings to the Agency over 15 years of financial experience, working with Santander, Barclays and HSBC, providing solutions on making your money work harder, so you don’t have to.
Nigel prides himself on building long term relationships with all his customers, listening and supporting individuals, professionals and businesses as a whole, by achieving their personal financial objectives and long term goals; enabling customers to understand complicated financial jargon, so that they can plan with ease, trust and confidence.
Nigel is married with 2 children, a son and daughter, so he fully understands the importance of putting together a financial plan that works for those that matter most, offering informed advice about your financial future.

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Andrew Morris

Andrew Morris

Agency Manager

Andrew has been with the agency since 2007, having previously worked in financial services for 25 years. He is responsible for the smooth day to day running of the office and ensures that all members of staff work to provide a continuously high level of customer service.

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Lee Richards

Lee Richards

Assistant Agency Manager

Lee has been with the agency since March 2019, having previously worked elsewhere in the insurance industry since 1987. He is predominately based in the Swansea office and his main responsibilities include staff development and training along with office administration.

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Tracey Clarke

Tracey Clarke

Claims Manager

Tracey has worked as a Claims Manager for the agency since 2004, handling most household and commercial claims in their entirety and assisting customers with their motor claims, as and when required. She also provides claims support and weekly or monthly MI for all our key account clients. She is involved in the processing of personal, motor and commercial policies, and helps the Agents and Agency Manager with various other tasks.

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Pam Harris

Pam Harris

Marketing & Financial Services Coordinator

Having worked in financial services since 1997, Pam provides a link between customers and Rob Jackson our NFU Mutual Financial Adviser, by making appointments, supporting him and servicing clients. She also provides assistance with personal general insurance customers.

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Julie Woods

Commercial Account Executive

Julie has worked in the agency since 2011 and is able to assist with all aspects of commercial, farm, home & lifestyle, motor and equine policies. She provides support to Agents Dave and Nathan and their customers and can also assist with processing and settling claims.

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Danielle John

Danielle John

Commercial Account Executive

Danielle has worked in the agency since 2008 and provides support to Julian, Senior Agent and his customers. She also undertakes commercial policy reviews, dealing with customer queries, updating policies, promoting our products and making appointments for Rob, our Financial Adviser.

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Hannah Joyce

Hannah Joyce

Commercial Account Executive

Hannah joined the agency in November 2017 and is able to help with all aspects of commercial, farm, home & lifestyle, motor and equine policies She provides support to our Agent Nathan Conlon and also undertakes commercial policy review, updating policies, promoting our products and making appointments for Rob, our Financial Adviser.

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Patricia Smiles

Patricia Smiles

Customer Service Adviser

Patricia joined the agency in 2017 and is responsible for a variety of motor, personal, equine and commercial package policies and day to day general enquiries including payment processing.

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Richard Reynolds

Richard Reynolds

Customer Service Adviser

Richard joined the agency in April 2019 and is responsible for a variety of motor, personal and commercial package policies and day to day general enquiries including payment processing.

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Rhodri Tyrrell

Customer Services Adviser

Rhodri joined the agency in 2020 and is responsible for a variety of motor and personal policies and day to day general enquiries including payment processing.

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Tara Jones

Customer Services Adviser

Tara joined the agency in 2021 and is responsible for a variety of motor and personal policies and day to day general enquiries including payment processing.

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