Bury St Edmunds

David has been with the agency since 1998 and is a specialist in agricultural and commercial insurance. He is also a Group Secretary for the local National Farmers’ Union.

Alex became an Agent in April 2007 having been with the agency since 1999. He specialises in commercial and farming business insurance and focuses on expanding the financial services side of the business. He is also a Group Secretary for the local National Farmers’ Union.

Lorna specialises with business insurance for commercial and farming customers, she has been with the agency since 2006 and became a partner in 2014. She also focuses on growing our NFU Mutual Risk Management Services.

Geoff joined the Bury St Edmunds agency in 2008. Since becoming a partner in 2014 he leads the new business team. Geoff specialises in commercial, farming and personal lines insurance and also acts as an introducer for financial services.

Matthew joined the agency in July 2017 and oversees the running of the office including recruiting, training, coaching and developing our staff. He can also assist with quotes and mid-term changes for motor, personal, equine, high net worth, commercial and farming policies and arrange appointments to discuss your financial needs with our NFU Mutual Financial Adviser, David Blackman.

Tiffany is manager of the administration department, making sure the agency runs smoothly and renewal documents are posted on time. She is also involved with the NFU Group organising meetings and outings.

Sarah joined the Bury St Edmunds office in 2016 and is engaged in developing new business and prospecting, as well as managing our social media and marketing. Sarah can deal with amendments to commercial, farming, personal, high net worth, motor and equine insurances and can also assist with arranging appointments with our NFU Mutual Financial Adviser, David Blackman.

James joined the agency in November 2018 and deals with new business enquiries for motor, personal, equine, high net worth, commercial and farming insurance. He brings solid insurance experience and a Cert CII with him and can also assist with arranging appointments with our NFU Mutual Financial Adviser, David Blackman, and is happy to meet face-to-face and discuss your requirements.

Luke joined the Bury St Edmunds office in spring 2019 and deals with commercial, farming, high net worth, personal and motor insurance. He brings with him insurance experience with NFU Mutual and achieved his Cert CII in December 2019. He deals with new quotations, renewal reviews, can help with any mid-term changes to existing policies and is happy to meet face to face and discuss your requirements. He also arranges appointments with our NFU Mutual Financial Adviser, David Blackman, and leads the Business Support Team providing office support for our four Agents.

Eve joined the agency in November 2018 and provides administrative, service and product support for the four Agents. She currently has her motor, personal and commercial insurance licences and is training on motorcycle, equine, high net worth, and farming lines. She can assist on new quotations and help with any mid-term changes to existing policies.

Shelley joined the agency in June 2019 and provides administrative, service and product support for the four Agents. Shelley was with the agency a number of years ago in a customer service capacity and brings significant commercial insurance experience with her. She currently has her motor and personal licences and is training on our other insurance lines. She can assist on new quotations and help with any mid-term changes to existing policies.

Jack joined us through the apprentice scheme in December 2013 and can deal with any motor, personal and high net worth insurance queries. He can assist on new quotations and also help with any mid-term changes to an existing policy and is training on his commercial insurance lines. Jack is your main point of contact for arranging appointments to discuss your financial needs with our NFU Mutual Financial Adviser, David Blackman. These include retirement, investments and protection planning.

Matt deals with motor, personal, equine and high net worth insurance queries and is currently training on commercial insurance lines. He can assist on new quotations and also help with any mid-term changes to an existing policy. He has been with the agency since January 2018.

Daisie joined the agency in November 2018 and currently deals with motor, personal, equine, high net worth and property owners’ insurance queries. She is in training on commercial licenses and provides customer service support to our existing client base, both dealing with new quotations and mid-term changes.

Andrei joined the Agency through the Apprentice Scheme in December 2020 and is currently training on his personal lines. Alongside this he is studying for his Customer Service Practitioner level 2 Apprenticeship. He can currently assist with queries and quotations for motor insurance.

Carol has been with the agency since 2011 and assists customers making insurance claims, provides admin support and handles claims.

Lillie joined the agency in summer 2018 and, following stints in both Customer Service and Accounts, she now, alongside Carol, handles our customers’ claims. Lillie can also support agency accounts, take payments and deal with accounting queries.

Justine joined the office in 2004. She deals with the agency accounts and can take payments and deal with any accounting queries.

Debbie helps with the insurance renewal administration and also assists the partners with their administrative tasks.

Lindsay helps with the office administration.

David provides professional, holistic, financial advice on pensions, investments and inheritance tax planning as well as protection for your family. He offers a friendly face-to-face service that ensures we understand your current situation and financial objectives fully before providing you with advice and recommendations to help address your needs. If you are looking for such advice, just call the agency and ask to book an appointment.