Phone lines closed

Call today: Closed

Monday: 8:00 am - 8:00 pm

Tuesday: 8:00 am - 8:00 pm

Wednesday: 8:00 am - 8:00 pm

Thursday: 8:00 am - 8:00 pm

Friday: 8:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Canterbury

Little Barton Farm, Canterbury, CT1 1WN

Visit today: Closed

Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 5:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 5:00 pm

Friday: 8:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Canterbury agency where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.

We pride ourselves on doing right by our customers and know that they appreciate having accessible staff in a local office that they can turn to when needed. This is evident from all of our amazing customer testimonials which can be found.

NFU Mutual

James Hodge BSc (Hons)

Senior Agent & NFU Group Secretary

James has over 25 years' experience working with NFU Mutual and the National Farmers' Union as a Group Secretary. Specialising in farming and NFU related business. The NFU Mutual Canterbury and Sittingbourne office has a wealth of experience within the team, and looks forward to working with you to provide you with a professional insurance service. Having a range of specialised farming and commercial products available to help safeguard your livelihood and ease your mind - and as we have no shareholders, our key focus is on our members.

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James Garrett BSc (Hons), ACII Chartered Insurer

Agent & NFU Group Secretary

James has worked in the insurance industry for over 10 years, mainly as an underwriter in London for a variety of commercial clients. Being married to a farmer, he saw NFU Mutual as the perfect fit for him to use his insurance knowledge and agricultural experience to help protect our clients.

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Charlotte-Blue Rook CertRP ILM

Business Manager

Charlie joined the business in June 2019. Her key duties include managing the team and office, along with compliance, training and HR. Charlie has a passion for management and is keen to support individuals within the team to develop their skills, which will aid the customer journey within the agency.

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Angela Davis

Financial Adviser

Angela has been working in Financial Services since 1999. She is a qualified Financial Adviser and has advanced qualifications in financial planning including pensions, Inheritance Tax planning and trusts. Angela is passionate about people receiving good quality financial advice and enjoys building lasting relationships with clients and helping them to achieve their financial goals.

 

 

 

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Liz Spanton

Commercial Account Handler

Liz has over 25 years’ experience working with NFU Mutual in East Kent, working in various roles, dealing will all types of policies. Her duties include reviewing commercial accounts, including both farming and the wider market and dealing with any other related policies.

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Veronica Mount

Principal Accounts

Veronica joined the agency in 2008 and is fully licensed in all products. She looks after the large farming clients and principal accounts and will be processing any amendments, queries or claims that you may have.

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Chris Hanlon

New Business Manager

Chris has over 20 years’ experience in financial services, including insurance, commercial banking, mortgages and financial advising. His role as New Business Manager is to support local businesses with specialist, bespoke commercial insurance solutions.

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Chyna Kenward

High Net-worth New Business Developer

Chyna has been working in the insurance industry since 2011 and specifically in high net worth since 2012. You will find her out and about the local area visiting our private clients at their home and providing them with advice on our Bespoke home insurance product.

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Rob Lucas Cert CII

Business Development Executive

Rob has 14 years’ experience working within the insurance industry and has covered many areas including personal lines, employee benefits and commercial insurance. He joined the agency in January 2020 and his role as a Business Development Executive is developing relationships with new and existing customers by providing expert advice and ensuring that their long term insurance needs are met.

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Yvette Moore

Customer Service Adviser

Yvette has been working with NFU Mutual since September 2014. She is able to help you with your queries you may have on your policies and also very happy to introduce you to one of our Financial Advisers,  to help make sure you are as well protected as your possessions. Yvette can also review your business policies to help make sure you have the right cover to suit your needs.

 

 

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Michelle Zabrocki

Commercial Account Handler

Michelle has 18 years’ experience working within the insurance industry both as an underwriter and a broker. She joined NFU Mutual Canterbury in September 2019 as a Commercial Account Handler. Her key duties here involves undertaking reviews of our commercial accounts and providing an advised service to our commercial customers; making recommendations and ensuring that their long-term insurance needs are met. Michelle is also able to introduce her clients to one of our NFU Mutual Financial Advisers, helping to make sure they are as well protected as their possessions.

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Tom Chambers BSc (Hons)

Commercial Account Handler

Tom joined the agency in January 2020, as a Commercial Account Handler. Before joining the agency, his background was involved in the agricultural industry, where he worked and studied, achieving a BSc (Hons) Agri-business degree. Once graduating in 2018, he went to work for one of the UK’s leading poultry producers as a manager within the breeding division. Here at the agency, Tom's role includes reviews of commercial accounts, which include farming and wider markets, as well as dealing with all other related policies to our customer.

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Jessica Harris

Claims & Commercial Account Handler’

Jessica has been working at the agency since June 2019. Throughout her time here she's dealt with a range of polices from personal to commercial. Being a Commercial Account and Claims Handler, her key duties include reviewing commercial accounts, assisting with personal policies and dealing with claims that come into the agency.

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Abigail Crouch

Customer Service Adviser

Abigail has been working at the agency since July 2019 as a Customer Service Adviser. She is currently licensed in all personal products and can help with any policy related queries such as setting up new policies, amending existing policies, arranging for payments and introducing you to our financial planning services.

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William Cox

Customer Service Adviser

Will joined the team in July 2020 as a Customer Service Adviser having previously worked in finance for four years. He is currently licensed in various personal products. Will primarily would be able to help you with any queries you may have regarding your policy, as well as providing new quotations and taking payments.

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Kodi Griffiths

Customer Service Adviser

Kodi joined the team in November 2020 after having worked in the hospitality sector for over 4 years. He is currently licensed in various personal products. Kodi is able to help customers with any queries, as well as providing new quotes and amending current policies.

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Liam Browne BA

Customer Service Adviser

Liam joined the team in Canterbury as a Customer Service Adviser in June 2021 after working in retail and customer service for 7 years, whilst also gaining a degree in Politics and International Relations. Liam is currently gaining licences in personal products and can assist customers with their policies and amendments, taking payments and introducing customers to our financial planning services.

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Hannah Cobb

Executive Assistant

Hannah joined the agency in November 2020 as a Customer Service Adviser and in April 2021, moved to the role of Executive Assistant. Her new role within the team will primarily involve supporting the Agents whilst carrying out administrative tasks to support the agency.  Before joining the agency, Hannah worked within the equine industry and gained a BSc (Hons) in Equine and Human Sports Science.

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Lynne Barnard

T&C Supervisor/ Customer Service Adviser

Lynne has worked for the agency since 2014. As Training & Competency Supervisor, she assists the team with all training and competency requirements. She is also fully licensed in motor, personal, equine and business insurances and is happy to deal with any new business enquiries and amendments to existing policies.

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Alice Dickinson

Sales & Marketing Assistant

Alice joined the NFU Mutual team in September 2019 as a sales and marketing assistant. Prior to joining the agency, she worked in social media and digital marketing. She's looking forward to getting involved with social media, marketing, events and sales for the agency.

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Rob Bright

RMS Sales Consultant

Rob started in 2016, originally providing Commercial insurance to new and existing small businesses, then transferred to NFU Mutual Risk Management in 2018. He is NEBOSH qualified and responsible for Risk Management services throughout the South East. His role is to help advise clients on the best way to manage the risks that are posed in their business, both as a matter of good practice and so they comply with current government legislation and the expected Health and Safety Executive required standards. He is available to visit you at your premises or to discuss over the telephone.

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Alex Walker

Non-Advised Sales Consultant

Alex has been with NFU Mutual since 2016 and working with the Canterbury agency since late 2018 for non-advised financial services. He is available to discuss, set up and service pensions, investments and life assurance products for our clients that don’t require a financial adviser. Alex can discuss our range of financial planning products providing factual information for clients that wish to make their own decisions for their financial planning needs. When not working Alex is an avid cyclist and enjoys motorsport. He is a big fan of F1 and likes to participate in karting when he gets the chance.

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