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Get in touch for a quote

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Diss

Diss Business Park, Hopper Way, Diss, IP22 4GT

Visit today: Closed

Sunday: Closed

Monday: 8:30 am - 5:00 pm

Tuesday: 8:30 am - 5:00 pm

Wednesday: 8:30 am - 5:00 pm

Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 5:00 pm

Welcome to NFU Mutual Diss agency situated on the Norfolk and Suffolk border. We pride ourselves in helping new and existing customers to find insurance that suits your needs. We aim to provide efficient, friendly and professional service that is local to you.

We provide a range of insurance products for both personal and businesses, we are a local agency so you can just come into the office or we can arrange for a member of the team to come out to see you.


NFU Mutual

Joanna Johnson

Joanna Johnson

Senior Agent and NFU Group Secretary

Joanna has over 20 years’ experience working with NFU Mutual specialising in personal, agricultural, commercial and estate risks. She also works closely with NFU Mutual Financial Adviser Stacy Roan, to ensure our clients have access to financial planning from selected products. Together with our risk management team she looks to provide advice and guidance in health and safety matters to our customers.

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Maria Jones

Maria Jones Cert CII

Agent & NFU Group Secretary

Maria believes in providing a down to earth, friendly, consultative and professional service to all of her farming, commercial and private clients. She is able to visit you to discuss all of your general insurance needs and will work hard to identify any gaps in cover and provide a solution for the same. She joined the Diss office in January 2008 and was made a Partner and Group Secretary in 2012. She works closely with our Office Manager to ensure the team provide our clients with excellent customer service whilst meeting our operational requirements set out by the FCA. She is also involved with Diss Young Farmers, on an advisory basis, and enjoys taking part in volunteer projects locally. Outside of work she enjoys spending time with her family and has a passion for travelling, Italy being one of her favourite destinations.

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Nicola Cox

Nicola Cooper

Compliance Manager

Nicola joined the agency in April 2012 as a member of the customer services team, dealing with everyday insurance enquiries and claims. She became Office Manager in 2013 and was in charge of the general day to day running of the office. She has now changed her job role to Compliance Manager which allows her to focus her time on team training and general compliance to make sure our office is run as required by the FCA and that we are doing our upmost for our customers. When she's not at work, she loves eating lots of lovely food with her husband, going to the gym to work off the damage and all things dinosaur.

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Lucy Stowell

Client Adviser

Lucy re-joined the team in May 2019 having previously worked for the agency before this. She is licenced in motor, personal and commercial products. Her main role is to look after new and existing clients; reviewing policies to ensure the correct policy cover is in place whilst offering the best customer experience for all clients. Outside of work, she enjoys spending time with her family and friends and baking treats to share with the team in the office.

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Ruby Mouser

Client Adviser

Ruby joined the agency in June 2022 as a member of the customer service team. Ruby has worked with NFU Mutual since 2017 and has gained a lot of knowledge about insurance over these years. Ruby is currently licenced in motor and enjoys providing a friendly and professional service to customers. Outside of work, she enjoys going to the gym and catching up with friends and family.

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Kerry Roberts

Operational Administrator

Kerry joined the team in October 2021 and she has many years experience working in a busy sales office. She enjoys helping customers, providing the best service possible and taking care of related admin tasks. Outside of work she loves watching movies, dining out with family/friends and spending time with her rescue dog Jenson.

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Julie Askew

Julie Askew

Claims Handler

Julie joined the team in April 2019 as Claims Handler. She has been working in insurance for over 35 years, previously working for insurance brokers and the last 12 years working in claims handling. In her spare time she likes to play netball and also umpire.

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Carla Jackson

Carla Jackson

Personal Assistant to Maria Jones

Carla began working at the office in April 2015. She provides strong administrative assistance allowing the other members of the team to get on with their jobs and do what they do best. She is also one of the offices life qualifiers, filling the diary of Luke Cadby-Gledhill, our NFU Mutual Financial Adviser. In her spare time she likes cooking, eating what she has cooked and then going to the gym to undo the damage. She also has a Springer Spaniel, Darcy who she adores and enjoy many a long walk with.

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Emi Hadingham

Personal Assistant to Joanna Johnson

Emi joined the team in November 2017, as an Admin Assistant. Since then she has begun the role as Personal Assistant for Joanna Johnson. She works closely with Joanna supporting her with the day to day tasks in the office and learning lots about the services we offer to new and existing customers. In her free time she enjoys box sets, accompanied by many cups of tea.

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Stacy Roan

Financial Adviser

Stacy is our NFU Mutual Financial Adviser. She will be delighted to visit you and offers expert advice on many aspects of financial planning including protection, pensions, investments and Inheritance Tax planning. She provides holistic financial planning helping people to achieve their personal aims and objectives. Every recommendation is tailored to your individual needs and circumstances. In her spare time Stacy likes to go explore the local area with her husband and dog and spend time with her family.

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