Phone lines closed
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Epworth
Byram House, 30 Chapel Street, Epworth, Doncaster, DN9 1HH
Visit today: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Welcome to NFU Mutual Doncaster agency. Our location in Epworth is in the heart of the local community, which allows us to build close relationships with all our customers. We pride ourselves on providing a personal, local service to customers old and new. We all live and work in the local community and therefore understand the needs of our customers who value good service from a local business. We aim to offer quality and value for money for your personal, business and financial needs.
NFU Mutual
Our team
Caroline Ellis
Senior Agent
I have been with NFU Mutual since 2004 and became a Senior Agent in 2007. I have a wealth of experience in the insurance industry and can help with any aspects of NFU Mutual insurance products, from farming and tractor to horse riders and horse box. Our philosophy has always been to provide an attentive and personal service for customers, whether talking to them on the phone, face-to-face in the office or visiting them at their business or in their home. It is this culture of customer care that enables us to really get to know our customers and tailor our services to their needs. I can also assist with any queries you have on health and safety and risk management services.
Mark Fuller
Agent
Mark became Agent in January 2015. Before joining us he had previously worked for another NFU Mutual office in the south of the County. Mark looks after new business & will be happy to help with any commercial or farming enquiries.
Emma Batcheler
Office Manager
Emma has been with the Brigg & Epworth agency since October 2007, becoming Office Manager in March 2014. She is on hand to deal with any type of quotation/policy adjustment. She also supports the Agents in their role as NFU Group Secretaries.
Peter Machin
Sales Executive
Peter started working at the Epworth agency in 2001. As well as dealing with all the customer enquiries into the office, Pete can assist with your personal insurance needs including equine and small businesses. Pete can also book you an appointment with an NFU Mutual Financial Adviser or Risk Management Consultant.
John Spriggens
Insuance Sales Clerk
John joined the office at the beginning of 2019 having had a career with Swinton insurance for over 20 years. John joins us with a depth of knowledge on motor and household. He will also be dealing with any equine queries.
Karen Lloyd
Sales Executive
Karen has been a member of the Brigg team since 1998. She can help you with all NFU Mutual personal line insurance and retail business insurance. Karen is happy to help with anything from a new quotation to policy adjustments or booking an appointment with an NFU Mutual Financial Adviser or Risk Management Consultant.
Emma Mason
Customer Service Adviser
Emma joined the office in 2017 and will deal with all aspects of motor, household and equine insurance. She is also responsible for co-ordinating the diary for our Financial Consultant, Matt Sharp. Outside of work, she is a chairman of Goole Young Farmers. If you would like an appointment to discuss pensions, investments, life cover, bonds etc, please contact Emma to make the appointment. Emma also deals with any queries on our small packages eg. shops, offices and surgeries.
Megan Garner
Customer Service Adviser
Megan joined the office in 2017 with previous experience of household insurance. She will be dealing with all aspects of motor, household and equine insurance. Megan also keeps the accounts system up to date and ensures that our customers pay their bills on time.
Katie Frankish
Customer Service Adviser
Katie joined the office in 2018 with no previous insurance experience. She has sailed through her training and is now dealing with all aspects of motor, household and equine insurance.
Jane Cartwright
Risk Management Services Consultant
Jane works for NFU Mutual Risk Management Services Ltd who help a wide range of businesses in their duties to comply with the multitude of health and safety regulations. Jane's role involves visiting clients and providing advice on our wide range of health and safety products. She can providing practical, cost effective assistance and ensure you keep up to date with changes in the law.
Matthew Sharp
Financial Adviser
NFU Mutual Financial Adviser, Matthew Sharp, will be delighted to speak to you and offer expert advice on aspects of financial planning*, whether you're interested in investments, pensions or life cover for yourself or your business.