Phone lines closed
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Monday: 9:00 am - 8:00 pm
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Flimwell
Clarks Yard, Flimwell, TN5 7NG
Visit today: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
NFU Mutual
Our team
Martin Webber
Senior Agent/Partner
Martin started his career as a farm manager, who later ventured into loss adjusting and subsequently he joined NFU Mutual in 1999. His expertise lies in agricultural risks and dealing with complex claims. Martin is a Business Partner, Senior Agent and a NFU Group Secretary. Martin's dream experience is to play drums with his band at Sloppy Joe’s bar in Key West, Florida or take part in the Le Mans 24 hour race. His funniest office moment was trying to patch a franking machine cable and accidentally switching all the office monitors off!
Patrick Bowring
Agent/Partner
Patrick started his career with NFU Mutual in 1997 as an Agent and Group Secretary for NFU Mutual. He is our resident expert in agricultural & commercial insurance. Patrick is one of our 3 Business Partners and Agents. Patrick's dream experience would be to play a round of golf with his buddies at St Andrews.
Shaun Joubert CII
Agent/Partner
Shaun started his career in financial services. He joined NFU Mutual in 2009 with a focus on growing the business and reaching out to a broader range of clients. His expertise lies in high value homes, listed buildings and commercial insurance. Shaun is a Business Partner, Agent and NFU Group Secretary. Shaun's dream experience would be to dive the Sardine Run with bull sharks off the coast of South Africa. His funniest office moment was when he packed up after a company BBQ and left the coals in a bag on the grass, thinking they were extinguished; only to find out in a call later that they indeed were not and some other colleagues had to very quickly put them out.
Paul Bullivant
Financial Adviser
Paul is our resident Financial Adviser who has been with NFU Mutual for 2 and a half years. He has over 20 years of extensive experience in financial services and private banking sectors. His experience lies with providing a bespoke and holistic approach to financial planning and he's able to help customers with advice on pensions, investments, Inheritance Tax planning and personal protection.
Sarah Hutchinson
Sales Manager
Sarah started her career with NFU Mutual in 2007 as an Insurance Adviser, having worked in insurance for a long time. Sarah is our Sales Manager with a particular focus on bespoke home insurance. Her dream experience would be to take her family to Florida and release baby turtles into the sea. Sarah's funniest office moment was when a flock of birds flew through the office and all the team hid under their desks.
Louisa Shilling
Customer Services Manager
Louisa joins us from a claims management company where she was responsible for setting up a new call centre and running the day-to-day operations. As Customer Services Manager, Louisa will focus on managing our client facing teams and developing capabilities to ensure the smooth running of the office, ultimately providing enhanced value to our clients. Her dream experience is to explore America on motorbike, although she has never ridden one before.
Tonya Williams
Marketing Manager
Tonya came from marketing in the IT sector to NFU Mutual in 2017. Her focus is on all things marketing for this busy agency. Tonya's dream experience would be to go diving with penguins & seals in the Galapagos Islands and spend some time in the Amazon rainforest. Her funniest office moment happened on the second day in the office when she made coffee double strength – which made all the coffee drinkers bounce around for a bit.
Aileen Edmonds
Leads Life Coordinator
Aileen has been with NFU Mutual since 2002. She is our Leads Life Coordinator working closely with one of our Financial Advisers. Aileen can also help clients with wide ranging personal insurance advice. Aileen's dream experience would be to travel around Europe in a campervan, or go island hopping around the Greek Islands. Her funniest office moment was being trapped in the office for over an hour as a swarm of bees took residence just outside the front door.
Amy Hill
Account Manager
Amy joins the agency after having worked in logistics and sales administration at a local winery. Her role as an Account Manager at the Flimwell office involves looking after the needs of our clients in dealing with changes to existing policies. Her dream experience is to ride a horse from Mexico to Canada.
Becky Munn
Insurance Adviser
Becky has been with NFU Mutual since 2000 as an Insurance Adviser. Her areas of expertise are in assisting clients with mid-term adjustments for their motor personal and commercial policies. Becky's dream experience would be to go up in a hot air balloon.
Bethan Davies
Personal Assistant
Bethan joined NFU Mutual at the beginning of 2018, after having previously worked at a local winery focusing on administration and sales. Bethan has joined as PA to Shaun Joubert and will be supporting the sales team. Her dream experience would be to lie under the northern lights!
Carol O'Donnell
Insurance Adviser
Carol has been with NFU Mutual since 1997 as an Insurance Adviser. Her areas of expertise are in supporting and handling a range of insurance queries with her focus mainly on the commercial and farming aspects.
Claire Kingston
Insurance Adviser
Claire joined NFU Mutual in 2015 as an Insurance Adviser. Her expertise lies in commercial, high net worth home and motor insurance. Currently Claire focuses on assisting clients with mid-term adjustments to their bespoke and motor insurance policies.
Dani Cross
Receptionist
Dani comes from a wide variety of roles such as reception, PR and marketing in the audio/cinema sector. Her main responsibility as our receptionist is to ensure customers feel welcome and are directed to the right place. Her dream experience is to open a Staffordshire bull terrier rescue centre in the North East.
Georgia Brown
Claims Adviser
Georgia has been with NFU Mutual since 2016. Having come from a variety of previous roles, her primary focus on ensuring claims are managed and paid out. Georgia's dream experience would be to see the Northern Lights and go husky sledding or go cattle driving on horseback in Texas. Her funniest office moment was the 2016 office Christmas party.
Georgie Clewes
Accounts Administrator
Georgie joined us in April 2018, having previously worked in a variety of roles in the property and hospitality sectors. After a short spell as our receptionist, we are delighted to reposition Georgie to our accounts department where she helps customers with any account related queries. Her dream experience is to travel across South America and try all the delicious types of food!
James Smith
Customer Services Adviser
James recently joined us in August 2019, having come from a household insurance claims firm. His role within our customer services team is to provide assistance to our clients as matters arise. His dream experience is to travel across Fiji and the Philippines.
Maria Smith
Training & Competency Supervisor
Maria is a Chartered Insurer and has been with NFU Mutual since 1983. As our Training & Competency Supervisor, Maria assists the team with all our training and competency requirements.
Michelle Aldous
Accounts Administrator
Michelle joined NFU Mutual in 2007. She is one of our Accounts Administrators who looks after the accounts and focuses on all renewals. Michelle's dream experience would be to visit Iceland.
Sam Thompson
Account Manager
Sam joined us in May 2018, coming from another brokerage. His experience lies in growing broker business and meeting brokers all over the UK. His role as an Account Manager will be to ensure our clients are very well looked after. His dream is to travel across the Rocky mountains with his family, stopping at as many places as they could along the way.
Tara Heath
Account Manager
Tara has over 9 years’ experience dealing with claims from two major insurance firms. Her role as Account Manager will use this knowledge as she ensures client needs are met to a high standard. Tara’s dream experience is to take her family to a Zoo in Australia and feed the Crocodiles!
Wendy Smytherman
Personal Assistant
Wendy joined NFU Mutual in 1980. Wendy is the PA to the Agents/Partners supporting all parts of the business.