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Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Haverfordwest

Agriculture House, Winch Lane, Haverfordwest, SA61 1RW

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Haverfordwest agency where we pride ourselves on offering our customers a personal and friendly service for their business and personal insurance, pension and investment requirements. As well as serving the agricultural community we also specialise in the food and drink, property, hospitality and retail/wholesale sectors.

Although best known as a rural insurer, NFU Mutual’s range of products extends to commercial covers, investments, pensions, life assurance and risk management services.

At the Haverfordwest office we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Our team is focused entirely on what is right for you and your needs. Whether you're talking to us face to face or on the telephone, you can be sure of expert service with a personal touch.

Our agency has clients throughout the west Wales area. 


NFU Mutual

Cara Norman

Cara Norman

Agent

Cara has been Agent in Haverfordwest since 2012 although has worked in the agency since 2005 in a sales role. As well as being responsible for the running of the office, she specialises in farming and commercial insurance. Cara undertakes reviews of existing insurances in addition to providing quotations for new business and is able to introduce the financial services element of the business, plus give advice on health and safety products. She particularly enjoy creating and maintaining a close working relationship with our clients, something that we strive for at NFU Mutual.

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Neil Davies

Neil Davies

Agent & Group Secretary

Neil is an NFU Mutual Agent and NFU Cymru Group Secretary covering the central Pembrokeshire area based in the Haverfordwest office. Having worked within the agricultural industry for most of his life he's built up an intimate knowledge of the sector. This experience remains invaluable in helping him to identify the needs of our clients' businesses.

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Garry Penfold

Financial Adviser

Garry is a financial specialist. He can assist you with your financial needs including retirement planning, investments and financial planning advice. Please contact the office to arrange an appointment.

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Katherine Lewis

Katherine Lewis

Credit Control and Customer Service Adviser

Having worked for NFU Mutual since 1988, Katherine now only work part time to allow time for her two sons and farm. She is responsible for overseeing the credit control and the day-to-day accounting for the office. In addition, she is also able to assist with customer queries, updating policies and quoting for motor, household, travel, equine and farm policies and help you should you have to make a claim in your insurance policy.

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Alison Davies

Alison Williams

Claims Handler

Alison has worked for the agency since 2010. She handles and oversees the majority of claims which pass through the agency. Her responsibilities include dealing with client queries, updating policies and promoting our products. She is licensed to sell all NFU Mutual general insurance products and services.

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Nicola Gerson

Nicola Gerson

Agency Administrator

Nicola joined the team in March 2019 and her duties include administration to support the running of the office, working closely with the Agents and the team. She can provide administrative support with renewals, reports and sending documentation. She is also able to assist with answering telephone calls and taking payments. In her spare time she enjoys spending time with family and friends, walking her dog around the beautiful Pembrokeshire coast and she loves reading. She likes to meet new people and is pleased to be supporting the continued success of the business.

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James Morgan

James Morgan

Customer Service Adviser

James is able to provide you with quotations on motor, personal, home & lifestyle insurances. He can also assist you with other day-to-day queries, including making amendments to existing policies. He is also able to introduce the services of NFU Mutual Financial Adviser, Sam Rees. James enjoys spending time with family in his spare time and some of his hobbies include reading, spending time with wife and son and socialising with friends. What he enjoys most about his role is meeting different people and helping them.

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Ian Woolcock

Customer Service Adviser

Ian joined the team in 2019. He is able to provide you with quotations on car insurances. He can also assist you with other day-to-day queries, including making amendments to existing policies and payment processing. He is also able to introduce the services of NFU Mutual Financial Adviser, Sam Rees.

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Helen Tutin

Agency Manager

Helen is responsible for the smooth day-to-day running of the agency and assisting Cara and Neil in their roles as Agents. She is also responsible for the coaching and development of the team, ensuring we provide a first class service to our customers.

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Dan Killingbeck

Sales Consultant – NFU Mutual Risk Management Services

As the Risk Management Services Sales Consultant, Dan is available to go and talk to farming and commercial customers about tailor-made health & safety services for their business.

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