Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Haverfordwest

Agriculture House, Winch Lane, Haverfordwest, SA61 1RW

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual Haverfordwest agency where we pride ourselves on offering our customers a personal and friendly service for their business and personal insurance, pension and investment requirements. As well as serving the agricultural community we also specialise in the food and drink, property, hospitality and retail/wholesale sectors.

Although best known as a rural insurer, NFU Mutual’s range of products extends to commercial covers, investments, pensions, life assurance and risk management services.

At the Haverfordwest office we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Our team is focused entirely on what is right for you and your needs. Whether you're talking to us face to face or on the telephone, you can be sure of expert service with a personal touch.

Our agency has clients throughout the west Wales area. 


NFU Mutual

Cara Norman

Cara Norman

Agent

I have been Agent in Haverfordwest since 2012 although I have worked in the agency since 2005 in a sales role. As well as being responsible for the running of the office, I specialise in farming and commercial insurance. I undertake reviews of existing insurances in addition to providing quotations for new business and am able to introduce the financial services element of the business, plus give advice on health and safety products. I particularly enjoy creating and maintaining a close working relationship with our clients, something that we strive for here at NFU Mutual.

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Neil Davies

Neil Davies

Agent & Group Secretary

I’m an NFU Mutual Agent and NFU Cymru Group Secretary covering the central Pembrokeshire area based in the Haverfordwest office. Having worked within the agricultural industry for most of my life I’ve built up an intimate knowledge of the sector. This experience remains invaluable in helping me to identify the needs of our clients' businesses.

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Katherine Lewis

Katherine Lewis

Credit Control and Customer Service Adviser

Having worked for NFU Mutual since 1988, I now only work part time to allow time for my two sons and our farm. I am responsible for overseeing the credit control and the day-to-day accounting for the office. In addition, I am also able to assist with customer queries, updating policies and quoting for motor, household, travel, equine and farm policies and help you should you have to make a claim in your insurance policy.

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Alison Davies

Alison Williams

Claims Handler

I have worked for NFU Mutual since 2010. I handle and oversee the majority of claims which pass through the agency. My responsibilities include dealing with client queries, updating policies and promoting our products. I am licensed to sell all NFU Mutual general insurance products and services.

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Nicola Gerson

Nicola Gerson

Agency Administrator

I joined the team in March 2019 and my duties include administration to
support the running of the office, working closely with the Agents and the team. I can provide administrative support with renewals, reports and sending documentation. I am also able to assist with answering telephone calls and taking payments. In my spare time I enjoy spending time with my family and friends, walking my dog around the beautiful Pembrokeshire coast and I love reading. I like to meet new people and am pleased to be supporting the continued success of the business.

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James Morgan

James Morgan

Customer Service Adviser

I am able to provide you with quotations on motor, personal, home & lifestyle insurances. I can also assist you with other day-to-day queries, including making amendments to existing policies. I am also able to introduce the services of NFU Mutual Financial Adviser, Sam Rees. I enjoy spending time with my family in my spare time and some of my hobbies include reading, spending time with Wife and Son & socialising with friends. What I enjoy the most about my role is meeting the different people and helping them.

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Abby John

Abby John

Customer Service Adviser

I am able to provide you with quotations on commercial and car insurances. I can also assist you with claims and other day-to-day queries, including making amendments to existing policies. I am also able to introduce the services of NFU Mutual Financial Adviser, Sam Rees. I enjoy meeting new customers and understanding personal challenges so that I advise best solutions. In my spare time I like to socialise with friends, and go on coastal beach walks. What I enjoy most about my role is that every day is different, from building new relationships, working with existing customers and understanding how businesses work.

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Ian Woolcock

Customer Service Adviser

I joined the team in 2019. I am able to provide you with quotations on car insurances. I can also assist you with other day-to-day queries, including making amendments to existing policies and payment processing. I am also able to introduce the services of NFU Mutual Financial Adviser, Sam Rees.

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Helen Tutin

Agency Manager

I am responsible for the smooth day-to-day running of the agency and assisting Cara and Neil in their roles as Agents. I am also responsible for the coaching and development of the team, ensuring we provide a first class service to our customers.

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Sam Rees

Financial Adviser

Sam will be delighted to provide pension, investment and financial planning advice* to our existing and future NFU Mutual clients on a face to face basis.

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