Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Hemel Hempstead

Boxted Farm, Berkhamsted Road, Hemel Hempstead, HP1 2SG

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to the NFU Mutual Hemel Hempstead agency, situated between Hemel Hempstead and Berkhamsted, we reside in a recently refurbished converted barn. Our team aim to support you and your business with our complete offering of insurance, financial services and risk management solutions, because what is important to you is important to us.

You are welcome to visit us at our barn or give us a call, where our experienced team will be pleased to assist you.

This is all part of the personal approach you will experience when dealing with us. By getting to know you, we are able to provide a tailored solution to ensure you have the right cover. We endeavour to give our clients peace of mind and look to review your insurance requirements annually, to ensure your cover continues to be relevant to your needs. We pride ourselves on our professional, friendly and personal approach and have a number of areas of expertise. These include the following:

Corporate insurance – insurance and risk management advice for large corporate businesses. Our wide range of products including property and fleet insurance and are tailored to meet your needs. We can also arrange business interruption cover, directors and officers insurance, product recall and cyber insurance. We particularly specialise in the food and drink sectors, however our offering extends to a range of different sectors and businesses. We also offer a risk management health and safety advice service.

Commercial insurance – we offer standard package and tailored policies for all sizes of SME business. We cover most types of business but specialise in farming, food and drink, retail, hospitality and office-based businesses. We also offer a risk management health and safety advice service.

Personal insurance – we offer a range of standard home products such as building and contents cover, which also can include pet, travel, smallholder, homeworker and caravan cover. We also offer a range of motor products – including personal car, commercial vehicle, tractor and vintage cars as well as cover for horse and rider

Private client – our Bespoke range of products are designed specifically for high value properties and contents including valuables and/or art. Our specialist consultants can visit you in your home to help you obtain tailored cover to suit your needs. We also offer products to cover high value cars, holiday homes and yachts.

Financial services – we have an experienced Financial Adviser who has worked in the industry for over 25 years and our financial planning service enables our personal and business customers to plan for the future, providing peace of mind to business partners and loved ones. Our financial planning services include protection, pensions and investments.

NFU Mutual

Jason Raven ACII Chartered Insurer

Senior Partner

Jason has worked in various roles on the corporate side of NFU Mutual for over 30 years, most recently heading up the side of the business that deals with the NFU Mutual’s largest and most complex businesses. Jason became Senior Partner in the Hemel Hempstead Agency in 2021. He has a real passion for brands that consistently delivers great customer service which is why he is proud to represent NFU Mutual in the Hertfordshire and North London area. Jason can deal with all aspects of insurance but specialises in the risk requirements for larger commercial businesses. Outside of work he enjoys running and cooking - not always compatible of course!

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Ian Crickmay

Ian Crickmay

Partner

I come from a local farming family and did an HND in Rural Resource Management at Seale Hayne College, part of Plymouth University. After working on various farms including arable, livestock, dairy and vegetables and a harvest in Western Australia, I joined NFU Mutual in 2001 and became a Partner in the Hemel Hempstead agency and Group Secretary for the National Farmers Union in 2010. I provide advice to our farming and commercial customers and enjoy developing long standing relationships. Outside of work I enjoy drinking real ale, playing squash, skiing, cycling and spending time with my family. In my free time I like watching Saracens and relaxing on the Norfolk coast.

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Jayne Garnham

Operations Manager

Jane rejoined the Hemel Hempstead team in June 2021as the Operations Manager and has gained 25 years’ experience in the insurance sector in similar roles. Jane is committed to ensuring both herself and the team provide an outstanding service to our customers, to fulfil their needs and share the NFU Mutual values within our local community. In her spare time, she enjoys travelling, hiking and socialising with friends and family.

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Dawn Lancaster

Commercial Account Handler

I have worked for various agencies of NFU Mutual since 2001, joining the Hemel Hempstead office in 2010. I am a member of the local Chartered Insurance Institute and have completed CII Certificate of Insurance qualification. I specialise in commercial insurance and can assist both new and existing customers. In my spare time I enjoy travelling and socialising with friends. Originally from Suffolk, I try to return as much as possible to see family.

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Chloe Wildridge

Chloe Wildridge

Commercial Account Handler

I have worked at NFU Mutual since 2014 and joined the Hemel Hempstead team in June 2019 as a Commercial Account Handler. I enjoy helping our existing commercial customers with all sorts of queries to ensure that their insurance cover remains appropriate for their needs. Outside of work I enjoy going to the gym and spending time with family and friends.

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Anjie Wilmerson

Anjie Wilmerson

Personal Accounts and Sales Associate

I have worked in the customer service sector for over 30 years and specifically in insurance, with the same NFU Mutual agency, for over 18 years. I started working at the small Bovingdon agency of NFU Mutual in 2000 and then moved across to Hemel Hempstead over 10 years ago. I enjoy developing a close relationship with our customers and helping people. It’s always nice to get positive feedback about the personal service we provide as that is what NFU Mutual is all about!

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Joe Hodges

Personal Accounts and Sales Associate

Joe joined NFU Mutual's team here in Hemel Hempstead at the end of 2018 as an accounts and sales associate. After spending 3 years with the agency, he has developed a firm knowledge of the insurance industry and NFU Mutual’s personal and commercial products. Having grown up riding horses and spending a lot of time on a farm, Joe is extremely enthusiastic to be working for an insurance company which has such close ties with the farming community as well as personal relationships with its clients. He looks forward to working closely with our customers, providing outstanding customer service, as well as further developing his career within the insurance industry.

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Chris Wilcox

Sales Associate

Chris joined the Hemel Hempstead team in October 2018 as a Commercial Insurance Sales Associate. His role is centred around creating, developing and maintaining relationships with businesses by offering advice on how NFU Mutual can support and protect what’s important to them and the businesses they have built. Outside of work Chris enjoys spending time with friends & family and doing almost anything sport related!

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Debra Blake

Debra Blake

Claims Administrator

I have worked at NFU Mutual offices first in Bovingdon and then Hemel Hempstead since 1999, assisting clients with all types of claims and also handling credit control, renewal documentation and customer account queries.

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Julie Groves

Julie Groves

Financial Services Co-ordinator

I work alongside Stuart Burns, NFU Mutual Financial Adviser to introduce the services Stuart and our telephone advisers can provide. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give me a call. In my spare time, I enjoy road running with a local running club and have ran a number of marathons for a local charity. I also love spending time with my partner and our two sons.

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Stuart Burns

Stuart Burns

Financial Adviser

I have worked in the financial services industry for nearly 25 years providing financial advice to my customers in the areas of investments, pensions, protection and inheritance tax planning.
I can meet with you to discuss and explore your current situation while also understanding your future plans and aspirations so that I am able to provide you with recommendations that meet your objectives and needs. Our Financial Planning service will give you the opportunity to plan for you and your family’s future security, providing you with confidence and most importantly, peace of mind. Outside of work, I am a father of three boys who keep me busy with fishing, sailing and long walks with our dog.

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Dan Lewison

Bespoke Insurance Consultant

Dan joined NFU Mutual Hemel Hempstead in July 2021 having gained over 10 years’ insurance experience across multiple personal lines products. He has spent the last 4 years specialising in high net worth home and car. His role is to advise private clients on our high-quality products and services, tailoring them to suit their needs, and complement their lifestyle. Dan has completed his CII Certificate of Insurance qualification and will be continuing with his studies. Outside of work he enjoys playing golf and socialising with friends and family.

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