Hemel Hempstead

I come from a local farming family and did an HND in Rural Resource Management at Seale Hayne College, part of Plymouth University. After working on various farms including arable, livestock, dairy and vegetables and a harvest in Western Australia. I joined NFU Mutual in 2001 and became a Partner in the Hemel Hempstead agency and Group Secretary for the National Farmers Union in 2010. I provide advice to our farming and commercial customers and enjoy developing long standing relationships. Outside of work I enjoy drinking real ale, playing squash, skiing, cycling and spending time with my family. In my free time I like watching Saracens and relaxing on the Norfolk coast.

I joined NFU Mutual in February 2019 as the Operations Manager after gaining 24 years’ experience in the insurance sector in similar roles. I am committed to ensuring both myself and the team provide an outstanding service to our customers to fulfil their needs and share the NFU Mutual values within our local community. In my spare time, I enjoy travelling and socialising with friends and family.

I have worked for various agencies of NFU Mutual since 2001, joining the Hemel Hempstead office in 2010. I am a member of the local Chartered Insurance Institute and have completed CII Certificate of Insurance qualification. I specialise in commercial insurance and can assist both new and existing customers. In my spare time I enjoy travelling and socialising with friends. Originally from Suffolk, I try to return as much as possible to see family.

I have worked at NFU Mutual since 2014 and joined the Hemel Hempstead team in June 2019 as a Commercial Account Handler. I enjoy helping our existing commercial customers with all sorts of queries to ensure that their insurance cover remains appropriate for their needs. Outside of work I enjoy going to the gym and spending time with family and friends.

I have worked in the customer service sector for over 30 years and specifically in insurance, with the same NFU Mutual agency, for over 18 years. I started working at the small Bovingdon agency of NFU Mutual in 2000 and then moved across to Hemel Hempstead over 10 years ago. I enjoy developing a close relationship with our customers and helping people. It’s always nice to get positive feedback about the personal service we provide as that is what NFU Mutual is all about!

I joined NFU Mutual's team here in Hemel Hempstead at the end of 2018, as a Customer Service Adviser, after completing my A Level exams in the summer. Having grown up riding horses and spending a lot of time on a farm, I am extremely enthusiastic to be working for an insurance company which has such close ties with the farming community as well as personal relationships with its clients. I look forward to working closely with our customers, providing outstanding customer service, as well as developing a career in the insurance industry.

I joined the Hemel Hempstead team in October 2018 as a Sales Associate. My role is centred around the business insurance side of the company, creating, developing and maintaining relationships with companies. We are an insurance company who offer a very personal approach. Rather than being a generalist we specialise in a small number of sectors including wholesale, retail, food, drink and hospitality. Whilst we are an insurance company we aim to really get to know our customers and look at ways that we can help and mitigate risk, based on our expertise in the sector.

I started working for NFU Mutual in Wells, Somerset in 1996 then transferred to the Hemel Hempstead office in 2000. I have covered many different roles in my time at NFU Mutual and my role now is to assist the Partners in general administrative duties. When the office is short staffed, I can also make amendments and help with queries on existing policies. I also cover some accounts when our Accounts Handler is on holiday. In my spare time I enjoy spending time with my family and participating in kickboxing and cycling.

I have worked at NFU Mutual offices first in Bovingdon and then Hemel Hempstead since 1999, assisting clients with all types of claims and also handling credit control, renewal documentation and customer account queries.

I work alongside Stuart Burns, NFU Mutual Financial Adviser to introduce the services Stuart and our telephone advisers can provide. So, whether you are looking to make your savings work harder, protect the lifestyle of your family or plan for your retirement, please give me a call. In my spare time, I enjoy road running with a local running club and have ran a number of marathons for a local charity. I also love spending time with my partner and our two sons.

I have worked in the financial services industry for nearly 25 years providing financial advice to my customers in the areas of investments, pensions, protection and inheritance tax planning.
I can meet with you to discuss and explore your current situation while also understanding your future plans and aspirations so that I am able to provide you with recommendations that meet your objectives and needs. Our Financial Planning service will give you the opportunity to plan for you and your family’s future security, providing you with confidence and most importantly, peace of mind. Outside of work, I am a father of three boys who keep me busy with fishing, sailing and long walks with our dog.