Phone lines closed
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 12:30 pm
Ipswich
Harvest House, Alton Business Centre, Wherstead, Ipswich, IP9 2AX
Monday: 8:30 am - 5:00 pm
Tuesday: 8:30 am - 5:00 pm
Wednesday: 8:30 am - 5:00 pm
Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: Closed
Welcome to NFU Mutual Ipswich agency - thanks for visiting us! We are conveniently located on the rural outskirts of Ipswich, Suffolk's county town, with excellent access, parking and facilities.
The Ipswich office has been providing professional and 'down to earth' service to both their existing and potential clients for almost 30 years. The partnership is supported by a dedicated 20 strong team of insurance professionals who will know you as a name, not a number and guarantee to do their very best for you each and every time you contact the office - we care passionately about what we do and how we do it.
NFU Mutual
Ben Williams
Agent
Glen White
Agent
Steve Wain
Office Manager
Chloe Rawlings
Operations Manager
I have worked at the Ipswich agency since November 2014 and have focused mainly on commercial policies. Following a successful career at the agency I was promoted to the role of Operations Manager in September 2019. My main duties include managing the Commercial Support team, assisting our key commercial clients and leading the compliance aspects of the agency. When not at work I like to travel and see new places.
Lawrence Wilding
Development Executive
I joined NFU Mutual in April 2019 as a Development Executive, with my primary focus being to support and expand our commercial proposition. I have nine years' experience within the insurance industry, spending the majority of that time working for Willis Towers Watson where I specialised in European Real Estate. Outside of work I enjoy spending time with family, travelling and keeping active.
Sam Gregory
Sales Associate
I joined NFU Mutual in April 2018 having spent five years in the brewing industry, so it has been a steep learning curve! I will primarily be looking after our high net worth clients but am also keen to get to know to local commercial clients, especially in the drinks industry. Outside of work I spend most of my time chasing after my two year old boy and am also working on becoming a rugby coach.
Libby Cowles
Commercial Support
Hana Azhar
Commercial Support
Oliver Hudson
Commercial Support
I joined the Ipswich agency in September 2019 working in the Commercial Support team. I have nine years of previous insurance experience working in the motor claims industry with Gallagher Bassett. My day-to-day duties involve supporting the commercial account handlers and assisting both existing and new commercial customers. Outside of work I enjoy spending my time with my family. Saturday mornings I can be found coaching my step son's football team.
Rachel Burroughes
Customer Service Adviser
I joined the Ipswich agency as a Customer Service Adviser in September 2019. I have experience working in the insurance industry, previously working for an equine insurer. As a member of the Customer Service team I will be assisting our personal lines clients with all motor, home and lifestyle policies. When I’m not at work I enjoy being outdoors, keeping fit and spending time with friends and family.
Claire Kynaston
Customer Service Adviser
I joined the Ipswich agency in January 2019 as a Customer Service Adviser. After spending seven years of my early career within insurance, I later returned as a specialist recruiter, utilising my industry experience. I am now keen to refresh my knowledge and get back to doing what I love; helping customers! In my spare time you will usually find me dancing; teaching or performing Salsa at various events across the UK.
Stuart Lockwood
Financial Services Co-ordinator
I joined the Ipswich agency in March 2020 primarily in the role of Financial Services Co-ordinator but also conducting Customer Service Adviser duties within the general insurance department. Should you wish to discuss ways to make your money work harder, protect your wealth, and look at ways to save tax I am on hand to facilitate a meeting with our Financial Adviser. Coming from a career in banking I was most recently branch manager for Halifax in Felixstowe. Outside of work my time is taken up with renovating my house and managing my Sunday League football team.
Mark Boast
Senior Claims Executive
I joined the Ipswich office in November 2017. I moved to NFU Mutual after spending six years with AXA LM handling Employers Liability and Public Liability claims. I am an enthusiastic and dependable team member and keen to build relationships with all the agency’s clients, ensuring that the claims experience is the best that can be provided. Outside of work I coach an under 7’s football team and work on my father-in-laws farm.
David Rayner
Claims
Sue Boyden
Accounts Manager
Claire Burley
Accounts Admin
Sarah Scott
Administration
Cheryl Batchelor
Financial Adviser
I’m an NFU Mutual Financial Adviser and have been working in co-operation with the Ipswich agency since February 2020; following a successful career in financial services, most recently at St James’s Place Wealth Management. I am incredibly passionate about speaking to all NFU Mutual customers, whether you are business or personal customer, and can advise on all products from protection to pensions and investments.
Olivia Beeson
Risk Management Consultant
I’m an NFU Mutual Risk Management Consultant employed directly by NFU Mutual. I am on hand to ensure your business is compliant with current legislation, from COSHH assessments, risk assessments, health and safety policies to fire risk assessments.