Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Isle of Wight

2 Langley Court, Pyle Street, Newport, PO30 1LA

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Isle of Wight agency where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.

At the Isle of Wight office we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions, life assurance and risk management services.

Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products at a fair price and with a first class customer service.


NFU Mutual

John Heather

John Heather

Senior Agent

John joined NFU Mutual in March 2012, and having completed his training is now available to meet customers. He has 10 years' insurance experience that he brings to the role working for national brokers including Marsh and HSBC. John is also the county secretary for the NFU. A little known fact is that John once held his school record for hammer throwing.

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Lorrayne Blomfield

Lorrayne Blomfield

Agent & Assistant Group Secretary

Lorrayne has been a client of the New Forest branch since 1980 and during this time has always found NFU Mutual approachable and helpful. Lorrayne therefore was very pleased when she was offered the opportunity to join the branch as a sales executive in 2006 and then went on to become an agent in November 2010. Lorrayne deals mainly with business clients and is always keen to visit prospective customers at their homes or their business premises to discuss their individual needs and requirements. Outside of work Lorrayne breeds and shows Simmental Cattle with her family and attends local agricultural shows.

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Kaye Crouch

Kaye Crouch

Agent

Kaye has been working locally in the banking and insurance industry for more than 30 years. Kaye joined the team in October 2010 as a sales executive and was delighted to be invited to become one of the agents in 2014. Kaye is available to provide advice and assistance on our excellent range of business and personal products. She is more than happy to visit you at your home or premises to discuss your insurance or health and safety requirements.

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Simon Davidson

Agent

Simon has been working with NFU Mutual since 2011. He started in NFU Mutual’s Risk Management Services division before becoming a Locum Agent covering the South East. He has run many agencies in his time, helped businesses and is well versed in all our customers’ needs and individual circumstances. Simon was welcomed as a partner into the New Forest, Isle of Wight and Bournemouth agencies as of May 2020.

Prior to being with NFU Mutual Simon worked in the financial industry for 15 years helping business of all sizes realise their business goals across of a diverse number of sectors. Simon feels that consultative conversations are the key to great customer service and best advice and he looks forward to engaging with the businesses and customer across the 3 agencies.

Outside of work Simon is a keen musician, audiophile and film enthusiast.

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Lou Durkin

Sales Manager

Lou has been working with NFU Mutual since 2019 and has joined the New Forest agency to lead the Personal Lines sales team. She has 25 years’ experience working in general insurance, both locally and in the city. Along with her team she will be able to deal with any enquiries you have regarding our personal lines insurance products. She is passionate about the service we deliver to our customers. Her primary focus is on providing our people with the opportunity to meet the needs of our clients and partners, exceeding expectations in everything we do. When she's not at work she is normally in the garden, down the gym or relaxing on a sunny beach somewhere.

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Mark Hayward

Mark Hayward

Commercial Account Manager

Mark joined the team in 2015 and looks after our commercial customers. Mark’s had previous experience in local food distribution and understands the needs of businesses large and small.

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Charlotte Scofield

Commerical Account Handler

 

Emma Hawkins

Emma Hawkins

Farming Account Manager

Emma Hawkins joined the agency in April 2016 as a Farming Account Manager. With her equestrian and countryside background she was an ideal fit for the agency, having also had previous insurance experience. Emma’s role will be to support John in maintaining and developing the farming book, and providing our core customers with exceptional customer service. Emma is also our Bespoke policy contact in the office and is Mum to Howard the dog.

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Danielle Long

Danielle Long

Account Manager

Danielle joined us in November 2017 and is concentrating on assisting local businesses to provide advice and cover tailor made for them. Danielle is a keen horse rider and enjoys spending time caring for Dollar, in between home and work commitments. Danielle is Mum to Milo the dog.

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Sharon Chare

Sharon Chare

Office Manager

Sharon joined NFU Mutual in 1998, and has a great deal of experience. Sharon handles all classes of insurance, as well as running the office and handling our delegated claims facility. In her spare time, Sharon plays petanque in the Isle of Wight Summer League.

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Jack Oliver

Jack Oliver

Customer Support Adviser

After completing an apprenticeship with us via the IOW College, Jack has joined the team full time. Jack has concentrated on motor insurance in his first year but is now branching out into home insurance. Jack is a keen cricketer and also plays football in his spare time.

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Melissa Leach

Melissa Leach

Customer Support Adviser

Melissa joined the team as our Life Lead Co-ordinator in 2017 and has recently moved to a full time role with the team to assist with motor insurance enquiries. Melissa remains the main point of contact for managing Paul Cadman’s diary for our office. Outside of work Melissa uses her creative and artistic hobbies to pass the time when she isn’t playing in a local pool league.

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Katie Faulkner

Customer Service Adviser

Katie has worked in personal lines insurance for 30 years previously within the broker market. She has 3 kids and a lovely cat called Yasmin, she also likes to cook and have a go at DIY.

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Simon Tribe

Simon Tribe

Financial Adviser

I am NFU Mutual’s Financial Adviser for the New Forest and Bournemouth offices. I have over 20 years of experience providing financial advice to both individuals and businesses in areas including pensions, protection, investments and tax planning. As a Financial Adviser I will take the time to understand your current circumstances and then discuss your needs and objectives before carefully making my recommendations. I am very proud of the service I provide and would be happy to meet with you at your convenience either at one of our offices or in your home.

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Milo

Milo

Office Dog

Alongside Sausage I can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog

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Sausage

Sausage

Office Dog

Alongside Milo I can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog

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