STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

Kilmarnock

44 Portland Road, Kilmarnock, KA1 2DL

Call us: Closed
01563 524 013

Visit us: Closed

Kilmarnock

44 Portland Road, Kilmarnock, KA1 2DL

About Kilmarnock

Our team

Robbie

Robbie Wallace

Manager

With more than 30 years’ experience in the insurance and financial services industry Robbie brings considerable experience to the office. Robbie is a…

Richard Murphy

Richard Murphy

Assistant Manager

Richard joined NFU Mutual in 2009. Having previously worked as a Motor and Personal Underwriter for NFU Mutual Direct he joined the Kilmarnock team in…

Kelly Lamiri

Office Manager

Kelly joined the office in summer 2012 from a customer services background. She specialises in motor, home and commercial products and is able help wi…

Valerie Neil

Valerie Philp

Account Manager

Valerie joined NFU Mutual's Kilmarnock office in August 2007 as a Customer Support Adviser. She became Office Manager in January 2012 and moved on to…

Elaine

Elaine Tobin

Customer Support Adviser

Elaine has worked for the Kilmarnock office since 2006. She deals with our renewal process ensuring all documents are sent out to customers within the…

Jill Houston

Account Manager

Jill started in our Regional Service Centre in March 2010 and then moved to the claims department in 2012 where she dealt specifically with motor clai…

Grant Carradine

Sales Adviser

Grant joined NFU Mutual in September 2015 as a sales and service associate for NFU Mutual Direct in Glasgow and relocated to the Kilmarnock office in…

Laura

Laura-Anne Erskine

Senior Customer Support Adviser

Laura-Anne is currently on maternity leave.

Jean Taylor

Customer Support Adviser

Jean joined the office in 2021.  She deals with motor & personal, sales and service, and happy to help with any changes or queries. Jean also assists…

Fergal McGowan

Customer Support Adviser & Claims Handler

Fergal joined the office in June 2024. Fergal has an extensive background working within both the customer service and financial services sector and w…

Fergus Finlayson

Financial Adviser

Fergus is the local Financial Adviser for NFU Mutual Ayrshire and Galloway. He has over 20 years financial services experience and joined NFU Mutual i…

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

For security and training purposes calls may be recorded and monitored.