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Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Lancaster

Mannin Way, Lancaster Business Park, Lancaster, LA1 3SW

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Lancaster agency. We understand that finding the correct insurance to fit either your personal or your business needs is not always easy, however we are here to talk to you in person, enabling you to find the cover that best suits you. We are committed to providing our customers, both old and new, with a personal service to help with insurance needs. We offer assistance on a wide variety of products, ranging from straightforward car or home policies to more complex commercials policies, covering a variety of trades.

Call us to discuss your requirements, come into the office and meet the team or, if it is easier for you, we can arrange to come and visit you at your home or business premises - whichever way you choose to do business with us you can be assured of our personal attention and excellent levels of customer service. Get in touch to find out what we can do for you.


NFU Mutual

Matthew Earl

Matthew Earl

Senior Agent

Matthew joined Lancaster agency in 2005, following roles in the retail and agricultural sectors. He works jointly alongside Sarah, assuming overall responsibility for the agency. Matthew specialises in commercial and agricultural insurance, but can help with NFU Mutual general insurance products. He is able to introduce you to NFU Mutual investments and pensions products as well as advising on health and safety products.

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Sarah Robinson

Sarah Rowlinson

Agent

Sarah joined Lancaster agency in December 2014, having previously worked as a sales and support adviser in Kendal's NFU Mutual agency for the last 7 years. She has a farming background and specialises in agricultural and commercial insurance. She can also introduce you to NFU Mutual's investments and pensions products, as well as advising on health and safety products.

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Stephanie Cross

Stephanie Cross

Agent

Stephanie has worked in the insurance industry for over 19 years and started working with NFU Mutual in 2006. She specialises in new business and is responsible for identifying and developing leads across our specialist sector commercial markets which are food & drink, retail, manufacturing, wholesale and hospitality. In addition to new leads, she also helps to manage and advise our existing commercial accounts. Stephanie puts together tailored insurance solutions for mid corporate and large commercial businesses which includes health and safety and protection needs.

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Tanya Procter

Tanya Procter

Senior Customer Consultant

Tanya joined the agency in May 2014, coming from a customer service and insurance claims background. She provides customer service for both motor and personal lines of insurance and a number of commercial lines insurance, including quotations and changes to existing policies. She also now oversees the day-to-day running of the office.

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Mandy Harrison

Mandy Harrison

Customer Consultant

Mandy joined the agency in November 2016, with 20 years of experience within the insurance industry. She provides customer service for both motor and personal lines of insurance and a number of commercial lines insurance, including quotations and changes to existing policies.

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Maxine Wilkinson

Maxine Wilkinson

Financial Adviser

Maxine can provide you with expert advice on life insurance, pensions and investments from NFU Mutual. She can visit you in your home or you can arrange a meeting with her in the Lancaster office.

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Dan Killingbeck

Dan Killingbeck

Risk Management Services Consultant

Dan can advise on the provision of risk management services, from safety policies and risk assessments to COSHH and HACCP, along with fire risk assessments. He can assist your business in managing risks and ensuring compliance with current health and safety legislation. He helps with services which range from an initial consultation to a full risk management report to cover every aspect of your business. Risk management services are available to all without obligation so please contact the office for further details.

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Rose Mason

Customer Consultant

Rose joined the agency in November 2020 and comes from a farming background. She can provide customer service for both motor and personal lines of insurances, including quotations and changes to existing policies.

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Liam Metcalfe

Office Administrative Assistant

Liam joined the agency in August 2021 and comes from an agricultural background. He will be responsible for the day to day administration within the office.

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Olivia Bibby

Trainee Customer Consultant

Olivia joined the agency in early 2022 having come from another insurance company. She is currently training in the motor and personal lines insurance.

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