Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Matlock

The Old Carpenters Shop, The Cliff, Lumsdale Road, Matlock, DE4 5EW

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Matlock agency where we pride ourselves in providing insurance and financial products to rural people and businesses alike. We offer a local, friendly, personal service and believe there should be a reward for loyalty and a place for building long term relationships within the local community.

We believe that insurance should not be "one size fits all" so why not give us a call to see how we can help you.


NFU Mutual

Fiona Traquair

Fiona Traquair BSc (Hons) ACII

Agent

Fiona's role as NFU Mutual Agent at Matlock combines managing the agency together with visiting existing clients for regular reviews, new business quotations and acting as a licensed introducer for NFU Mutual financial services. The Matlock agency takes pride in offering a friendly, helpful and efficient local insurance service.

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Jo Hutton

Sales Office Manager

Jo joined the agency in 2018, bringing over 30 years of insurance and management experience. Jo assists Fiona with the smooth day to day running of the office and ensures that we provide the highest standards of customer service. The team can quote for motor, household, property owners, tradesman and equine policies and make alterations to any existing policies too. They can also guide you through the initial claim stages should you have an accident or loss.

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Helen Atkin

Sales and Customer Service

Helen joined the agency in 2007 and has a wealth of experience of NFU Mutual's full range of general insurance products including farm and business insurances. Helen looks after the renewals and also helps customers with any problems with BACS payments and setting up payments by card or direct debit.

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Max Martin

Sales and Customer Service

Max joined NFU Mutual Matlock Agency in 2019 as an apprentice and has now worked his way up to a Sales and Customer Service role. Max can deal with all motor and home insurance, new quotations, amendments to policies or general enquiries.

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Libby Murfin

Commercial Account Handler

Libby joined NFU Mutual Matlock Agency in 2020 as a Commercial Account Handler. Libby has worked within the insurance industry for over 30 years dealing with commercial insurances. Libby’s role is to provide commercial insurance to new and existing customers, always providing the highest level of customer service.

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Leiran Phillips

High Net Worth Account Handler

Leiran joined NFU Mutual Matlock Agency in 2019 having previously worked for a High Net Worth broker. Leiran takes great care to ensure you get the right cover and will review your policy with you annually. Here at NFU Mutual our Bespoke insurance is specifically tailored for high value properties and especially contents including valuables and collections.

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Jemma Anderson

Sales Development Manager

Jemma has vast experience in the commercial sectors, including retail and hospitality. She helps to provide technical support and knowledge to the agency in their sales and servicing activity.

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Andrew Miles

Financial Adviser

Andrew is an NFU Mutual Financial Adviser and exclusively advises on NFU Mutual products. Andrew is based at our office one day a week, usually a Tuesday.

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Jane Cartwright DipNEBOSH

Risk Management Consultant

Jane is our risk management consultant and can advise on a range of practical and cost effective products and services to help businesses manage their health & safety risks and achieve compliance with current legal requirements. Risk management services are provided by NFU Mutual Risk Management Services Limited.

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