Melton Mowbray

Stephen Jeal

Senior Agent & Group Secretary

Stephen joined the agency in 1980 and became Senior Agent and Group Secretary in 1988.

As an Agent Stephen is very heavily involved with the local farming community and has a wealth of knowledge and experience in all areas of insurance. He is often on hand at the cattle market on a Tuesday morning to help with any enquiries.

Outside of the office, Stephen enjoys looking after Coby, spending time with family, travelling, DIY, rugby (particularly Leicester Tigers), motoring and the countryside.

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Sarah Procter

Agent & Group Secretary

Sarah has worked within NFU Mutual since 2001, she became an Agent in 2004 and joined the Melton Mowbray agency in 2008

Sarah is an Agent and Group Secretary, her main duties include visiting clients to review insurance and set new covers up. She specialises in commercial, farm and high value home insurance.

Outside of work Sarah enjoys cycling and has recently completed a charity London to Paris ride in 24 hours, spending time with her son, helping out on the family dairy farm and swimming.

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Leanne Parker

Agent

Leanne joined the agency in 2000 and in 2017 became an Agent/Partner in the business.

Her main duties include managing the office to ensure the agency runs efficiently, development and supporting of staff and account management for a number of large estates and commercial businesses. Leanne is the go to person in the office if anyone needs help.

In her spare time Leanne is happy to be cooking surrounded by family and friends. Although she is mainly found wet and cold in the Leicestershire countryside supporting two sports mad sons with a crazy Spaniel in tow!

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Nic Webster

Customer Claims Adviser

Nic has worked in insurance since 1993, joining the agency in March 2000. Her role within the agency is a Customer Claims Adviser. 

As a Claims Handler within our team, she plays a role in the success of our business, ensuring customers are happy with our no quibble approach to claim settlements.
 

She provides exceptional customer support, handling claims enquiries, resolving issues, making settlements and generally looking after our customers to a very high standard, with a ‘can-do’ proactive enthusiasm.
 

This role requires excellent customer focus, communication, accuracy and attention to detail.
 

In her free time Nic enjoys spending time with her family and running, taking part in many half marathons.

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Keeley Harrison

Customer Accounts Adviser

Keeley joined the agency in 1989 and had no previous insurance experience.

Keeley is a Customer Accounts Adviser and does an excellent job of looking after the agency accounts. She also ensures that all renewals are sent out in good time.

In her free time, Keeley likes to play the trumpet, read, watch reality TV and spend time with Milo the dog.

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Julie O'Neill

Sales Executive

Julie joined the agency in 1999 but has worked in insurance for many years.

She is a Sales Executive, going to see customers to sell new and review existing policies. She is happy to assist in any area of the business.

When she’s not at work Julie loves to keep fit and active and socialise with family and friends.

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Nicola Willars

Account Executive

Nicola joined the Melton Mowbray agency in 1995 but has worked in the insurance industry for many years.

Nicola is an Account Executive and is happy to assist customers with commercial and personal insurance, selling new business, carrying out renewal reviews and dealing with general enquiries.  

Outside of work Nicola enjoys spending time with her family, which includes dinghy sailing on a small gravel pit in Nottinghamshire and the coast when she gets the chance.

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Rosanne Walton

Account Executive

Rose joined the agency in 2016 but has been in the Mutual since 2012. Prior to this Rose worked at an insurance broker for 5 years.

Her role within the agency is an Account Executive. This entails processing changes, selling new business and carrying out renewal reviews. As well as any admin requirements for the Agents.

In her spare time Rose loves playing netball and spending time with family and friends.

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Alison Aldridge

Customer Service Adviser

Alison has worked in the Melton Mowbray agency since 2002. Coming from a retail background, she had no previous insurance experience prior to starting at the office.

She is a Customer Service Adviser and her main duties include, renewing and dealing with enquiries for car, tractor, home and contents and horse policies, assisting with financial services, and can also deal with claims.

Her hobbies include spending time with family and socialising.

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Dawn Shaw

Customer Service Adviser & Life Lead Qualifier

Dawn has worked at the agency since 2008, the only insurance experience she had when she joined was dealing with her own policies.  

Dawn is a Customer Service Adviser and Life Lead Qualifier in the office. Her main duties include reception, selling, renewing and dealing with enquiries for car, tractor, home & contents and horse policies, assisting with financial services and making appointments for Risk Management Services.

In her spare time Dawn enjoys cooking, flower arranging, gardening, spending time and holidaying with her family and looking after the family cats, she has two but would have more if she could.

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Georgia Attwood

Customer Service Adviser

Georgia has worked in the Melton Mowbray agency since 2014 but worked in a different agency for two years prior to that.

She is a Customer Service Adviser and her main duties include, renewing and dealing with enquiries for car, tractor, home & contents and horse policies, assisting with financial services and can also deal with claims.

Her hobbies include dog walking, exercise, food and movies.

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Christian Gallagher

Customer Service Adviser

Christian joined the agency in 2016 bringing knowledge of personal insurance having worked at various insurance brokers.

Christian’s role is a Customer Service Adviser and his main duties include dealing with policy queries, policy adjustments, providing new quotations and taking payments for both personal and commercial customers. He can also deal with claims.

Outside of work, Christian is an active sportsman, playing football most weekends and going out running to keep himself fit.

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Sasha Bailey

Customer Service Adviser

Sasha joined the agency in Dec 2017 having previously worked as a fleet underwriter for 13 years.

Sasha’s role is a Customer Service Adviser and her main duties include dealing with policy queries, policy adjustments, providing new quotations and taking payments for personal customers.  

When she’s not at work Sasha enjoys going to the gym, spending time with friends and family, meals out and going to the cinema.  

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Amanda Thomas

Customer Service Adviser

Amanda joined the agency October 2018 but has a wealth of insurance knowledge from previous insurance roles.

Amanda is a Customer Service Adviser. She sorts and distributes incoming post, collects and franks the outgoing post, handles motor calls and emails for new business and mid-term adjustments and directing other calls to the relevant person. She is also licensed to deal with home insurance.

In her spare time, Amanda likes to go to the cinema, eat out, have days/nights out, weekends away and holidays - she loves the sunshine.

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Lynn Walker

Financial Services Co-ordinator

Lynn joined the agency in March 2108 and has worked in the industry all of her career.

Lynn is a Financial Services Co-ordinator and her main role in the office is to introduce Chris Gormley from Financial Services to existing customers and also gain new customers.

Outside of work Lynn likes to cook/bake, go scuba diving, walk her dogs and do gardening when she finds the time.

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Terry Keaney

Sales Development Consultant

Terry supports our team with new sales, servicing of existing clients and to provide technical guidance on car, home and business insurance.

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Chris Gormley

Financial Adviser

Chris is our resident chartered financial planner and has many years’ experience helping our clients with their financial needs. He covers areas of investments and pensions, planning for both individuals, company directors and corporate clients.

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Coby

Office Dog

Coby became part of the team in 2017.

He does a good job of keeping us all on our toes.

He enjoys dog walks, cuddles and treats.

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