Phone lines closed

Call today: Closed

Monday: 8:30 am - 8:00 pm

Tuesday: 8:30 am - 8:00 pm

Wednesday: 8:30 am - 8:00 pm

Thursday: 8:30 am - 8:00 pm

Friday: 8:30 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Pickering

Enterprise Way, Thornton Road Business Park, Pickering, YO18 7NA

Visit today: Closed

Monday: 8:30 am - 5:00 pm

Tuesday: 8:30 am - 5:00 pm

Wednesday: 8:30 am - 5:00 pm

Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: Closed

Welcome to the Pickering agency - serving all of Ryedale. We have an experienced team to provide a personal, friendly and local service. We take the time to listen to your needs and help you seek insurance and financial solutions that are right for you.

Here at NFU Mutual we have built our reputation on providing a professional, friendly service to all our customers, giving you the help you need, when and where you need it. We are on hand to look after your personal insurances, protect your business through our commercial insurance products and our risk management services, and we have experts who can make sure you get appropriate advice on pensions, investments and protections policies. Situated at Thornton Road Business Park in Pickering, we offer a personal service to both our commercial and personal customers.


NFU Mutual

Peter Hambling

Peter Hambling

Senior Agent

Having grown up on a farming estate in Norfolk managed by my father, I graduated from Newcastle University with a BSc Hons in Agriculture. I went on to qualify as an accountant and worked for farm machinery dealer Ripon Farm Services Ltd for 10 years. My previous experiences have placed me in an ideal position to deal with agricultural, commercial and personal customers in all aspects of insurance, investments and their protection needs.

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Rob Hicks

Rob Hicks

Agent

After growing up on the family farm in Ryedale and attending local schools I went on to graduate in BSc Agriculture at Harper Adams Agricutural College. I started my career with NFU Mutual in 1994. With my local knowledge and professional qualifications I am in a good position to deal with many aspects of estate, farming and large commercial insurances.

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Andy Stephenson

Andy Stephenson

Agent

Growing up on the outskirts of Scarborough and attending local schools, the farming community was never too far away. I went on to graduate from Hull University with a Degree in Biology and London University with a Law Degree. I started my career working within the local authority covering water supplies and environmental issues. Previous to me becoming an Agent at the Pickering office, I worked for the NFU regional office in York as an Environment Adviser and latterly a County Adviser covering the York East area. This enabled me to get to know the Ryedale area and the farming community within it. I shall be dealing with all aspects of insurance covering agriculture, commercial and personal customers.

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Hannah Lumley-Senior

Hannah Lumley-Senior

Agency Manager

Hannah is from a local family run arable, beef and pig farm and worked with the agency from October 2013 until 2017. Hannah then worked at the regional NFU Mutual office as a Trainee Agent before returning to the Pickering agency in 2018 as the Agency Manager. Hannah oversees the day to day running of the agency and provides assistance to existing and new clients across Ryedale on all aspects of NFU Mutual insurance and financial services products and services.

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Sarah Oates-McLellan

Sarah Oates-McLellan

Financial Adviser

Coming from a farming background, I have over 30 years' experience in financial services providing clients with sound financial advice. I will be happy to discuss your investment, protection and retirement needs and delighted to visit you and offer expert advice on aspects of financial planning.

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Pippa Breeze branch photo

Pippa Breeze

Commerical Account Handler

Pippa joined us in August 2017 having previously worked for the Durham agency for 3 years. She is a Commercial and Agricultural Account Handler and her main role is to encourage the growing insurance book whilst servicing our existing commercial clients with their renewals. Pippa specialises in our bespoke home insurance offering which is a product available to our high net worth clients.

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Vivek Khera

Vivek Khera

Commercial Account Handler

Vivek joined the office in April 2019 having worked within the financial industry for the past five years working for high street banks, specialising in personal and business relations. As an Account Handler his primary focus will be supporting and expanding the offices’ commercial proposition.

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Ricki-Leigh Bell branch photo

Ricki-Leigh Bell

Commercial Account Handler

Ricki joined our team in September 2016, she is from a farming family who run an arable farm locally. Ricki deals with our full range of products for new and existing customers, along with being a delegated claims handler and actively promoting financial services.

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Helen Belt

Customer Services Adviser

Helen has a wealth of knowledge in servicing our new and existing clients as a Customer Service Adviser. Helen handles motor and personal renewals, account queries, new business enquiries and she is a delegated claims handler.

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Helena Eddon

Customer Service Adviser

Helena and her family run a local sheep farm and she has been with the team for several years now as a Customer Service Adviser and handles motor and personal insurance product along with being a delegated claims handler.

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Rebecca Teasdale branch photo

Rebecca Teasdale

Customer Service Adviser

Becki joined the team in February 2017 and her main role is servicing our existing clients with motor and personal enquiries and claims, whilst offering our products and services to new customers. Becki is a farmer’s daughter and studied at York St John University before coming to work with the agency.

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Lauren Smith branch photo

Lauren Smith

Customer Service Adviser

Lauren has worked in the customer service industry previously and started with the agency in July 2018. Her main role in the office is dealing with new motor and personal clients along with speaking to existing clients regarding their current insurances. Lauren lives locally and is active on her family small holding.

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Laura Skaife

Laura Skaife

Customer Service Adviser

Laura joined the team in May 2019 having worked in the customer service industry working at a local farm shop, gaining the importance of supporting the local community and their businesses. Her main role in the office is servicing our existing clients with motor and personal enquiries and claims whilst also offering our products and services to new customers.

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Rachel Carter

Rachel Carter

Personal Assistant

Rachel is from a local family run arable and beef farm and re-joined the team in November 2018 as a Personal Assistant to the Agents, having worked at the North East NFU Regional Office for two and a half years. Rachel’s main duties are assisting the Agents in their day-to-day needs; arranging client appointments, diary management, NFU activities and all other admin needs.

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