Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Rooksbridge

The Stables Business Park, Bristol Road, Rooksbridge, Axbridge, BS26 2TT

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Williton and Rooksbridge agency, where delivering quality advice, solutions and service to our clients is at the core of our business. We are committed to investing in and developing our team to ensure we deliver the best service to our clients.

We pride ourselves on our personal and friendly approach combined with the expertise and professionalism to ensure we identify and meet your needs. Our key insurance covers and areas where we can offer advice are:

Corporate  - we’re focussed on the development of our Corporate client book through a local service offering and providing technical support. We pride ourselves on our high account servicing capability for large commercial businesses. Our insurance advice covers areas such as property, liability, fleet and business interruption, as well as Directors & Officers, cyber and product recall through our insurance partners. In addition, we’re supported by NFU Mutual Risk Management Services offering Health & Safety advice and support, along with Fleet Risk Management. We also have a wealth of industry experience to leverage our in-house broking arm should we ever need to access alternative insurance markets and solutions.

Commercial – we can provide simple standard packages and tailored policies for a variety of businesses, such as food and drink, hospitality, property owners, retail, tradesmen, and wholesale. As the leading specialist farm insurance provider we’re always looking to further our work with local farmers. We can also cover your commercial vehicles including vans, pick-ups and tractors.

Personal – we offer a large range of insurance products, from building and contents - with the option to add travel and dog and cat cover, to horse and rider and motor insurance for personal and vintage cars.

Private Client – our Bespoke home insurance is specifically tailored for high value properties and contents including valuables, fine art and collections. We can also insure high value cars, holiday homes and yachts. You’ll receive a personal service to help ensure you get the right cover and we’ll review this with you annually. 

Financial Planning Services – at your local agency you can access NFU Mutual’s financial planning services. We can introduce you to NFU Mutual Financial Adviser, Andrew Miles who can review your needs covering areas such as protection, pensions, and investments.

We always aspire to reach the highest possible standards of customer service for both our commercial and personal clients and aim to build a long-term relationship with you and an in-depth personalised understanding of your account.

Together we cover areas of West & North Somerset, including Minehead, Dulverton, Wiveliscombe, Williton, Porlock, Watchet, Exmoor, Weston super Mare, Axbridge, Bleadon, Brent Knoll, Burnham On Sea, Cheddar, Highbridge, Wedmore and Winscombe.


NFU Mutual

Tony Monnington

Senior Agent

With over 35 years’ experience in the insurance industry across many disciplines my focus has always been on delivering excellence in client service delivery be that directly or through the various management and leadership positions I have occupied and the people I have worked with. Appropriate risk advice and professionalism are at the heart of everything I do to ensure customers interests are protected, be that their assets or liabilities. I have become the trusted insurance and risk adviser to many varied customers both private and commercial, some very high profile, over my career.
A family man too, I fully appreciate the value of a balanced personal and professional life to ensure quality time with my wife, children and grandchildren, albeit I am always available for my clients 24/7.

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Deanna Gladki branch photo

Deanna Gladki

Senior Agent/Group Secretary

Deanna has been with NFU and NFU Mutual since 1995, starting in Hertfordshire then relocating to Somerset in 1997. In May 2017 she joined the Williton branch as Senior Agent and Group Secretary. Deanna is highly experienced in assisting customers on many aspects of insurance cover including farming and business protection specialising in the hospitality sector. Deanna is also the local representative for the South West Somerset Group of the NFU.

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Christopher Harding branch photo

Christopher Harding

Agent & Group Secretary

Christopher joined the office as a new Agent and Group Secretary in December 2018. Christopher lives in the heart of Exmoor with his wife Caroline and children Dulcie & Rufus on their 30 acre small holding, where they rear dairy calves and run a pedigree flock of Wiltshire Horn sheep. In their down time they also keep a small herd of pedigree milking goats which they enjoy competing in the show ring throughout the season across the South West. He is based at our Rooksbridge office working alongside Tony Monnington.

Christopher has spent recent years working within the veterinary wholesale market, prior to farming at home and concentrating on setting up a dairy calf rearing unit alongside the sheep and goats. When time allows Christopher is happiest casting the odd fly on the river Exe or attempting to hit the occasional clay.

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Sue Nation

Senior Customer Service Adviser/Office Manager

Sue has worked in the Williton & Rooksbridge agency for over 30 years and oversees the smooth day to day running of the office, ensuring that all customers receive a professional and friendly service.  She also mentors and assists with the development of the team and compliance matters.

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Natalie White

Farm Account Executive

Natalie joined the Williton agency in June 2017 and is responsible for personal, farm and commercial accounts and Agent support.

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Stephanie Leaver

Account Handler

Steph joined Rooksbridge agency in November 2017 as a Customer Service Adviser. She has since taken on the role as an Account Handler. This role involves providing support to the Agents with all the work which is generated as a result of a renewal review with our business clients. Steph’s role entails processing the changes, liaising between all interested parties including the Agents, Underwriters, and yourselves as clients to produce the final renewal invitation and report. Steph is responsible for personal, farm and commercial accounts.

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Rachael Speed

Account Handler

Rachael joined Williton & Rooksbridge agency in October 2020 after graduating from the University of Cambridge with a degree in Land Economy. She comes from an agricultural background and when not at work can be found helping out on the family farm or playing hockey. She joined the agency as Customer Service Adviser but now occupies the Account Handler position working alongside Stephanie Leaver and Natalie White.

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Sophie Powles

Lead Business Developer

Sophie joined the agency in June 2019. Having trained as a Customer Service Adviser Sophie is now has the role and title of Lead Business Developer within the Customer Service team. She has come from a farming background and has studied an agricultural degree at Cirencester for 3 years. When not at work she can be found with her flock of sheep.

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Alice Goodchild

Senior Customer Service Adviser

Alice has been with the NFU Mutual network since 2017, moving from Honiton agency to Williton & Rooksbridge in 2019. Alice can assist you with setting up new claims and will give as much help and advice as possible with your ongoing claims. She can also help with your motor, home & lifestyle, travel, bespoke, equine, and small business quotations, and queries.

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Anita Ferriday

Customer Service Adviser

Anita is a member of our Customer Service team. They take great pride in providing a friendly and personal approach to all customer enquiries. They cover all aspects of service relating to Home & Lifestyle, motor, commercial and agricultural vehicle policy enquiries. They are also able to assist in making amendments to current insurances and the setting up of new policies, as well as discussing renewals with our existing clients.

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Louisa Flatley

Customer Service Adviser

Louisa joined Williton agency in September 2020 as a Customer Service Adviser. Louisa previously worked for the National Trust at the Holnicote Estate and loves exploring Exmoor with her dog Chewie. She is available to assist with your insurance requirements.

 

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Kirsty Huckle

Customer Service Adviser

Kirsty joined the Williton agency in March 2021 as a Customer Service Adviser having had several customer service roles, most notably at a local large holiday business. 

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Rachel Smith

New Business Developer

Rachel has been with the agency since March 2014, specialising in commercial, and Bespoke home insurance products. Rachel offers an advised service either face to face or on the telephone and can also arrange appointments with Laura Howlett, our NFU Mutual Financial Adviser.

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Richard Morris

New Business Developer

Richard joined the agency in 2020 as Business Developer focussed on the growth of commercial opportunities. Richard has a diverse career which has taken him overseas and dealing with many high profile businesses.

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Holly Sharp

Business Developer

Holly previously worked in sales for a family-run business in Wellington and graduated from Leeds University in Events Management. She loves going out on adventures along the coastal with her sausage dog Pepper. She is available to assist with your insurance needs.

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Jackie Humphrey

Administration Support

Jackie joined the agency in December 1992 originally being fully licensed to deal with all aspects of insurance.   Recently she changed roles and now shares responsibility for the general administration within the business to ensure that the offices run smoothly.   This also includes preparation of the renewal invitation paperwork to ensure that it arrives in a timely manner.

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Sue Hague

Administration Support

Susan joined Rooksbridge agency in October 2017 after many years working in school administration. Before having a family, she worked in retail banking. Susan believes in always putting the customer first and providing a first-class service. She currently shares responsibility for the general administration within the business.

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Laura Howlett

Financial Adviser

Laura has been a Financial Adviser for over 14 years and can help you with pensions, investments and tax planning as well as personal and business life cover and protection needs. She can offer a personal and/or business financial review with professional and friendly advice for your financial planning needs so you can relax knowing you are making the right decisions for your future.

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