Ross-on-Wye & Ledbury

Orchard House, Phocle Green Business Park, Ross-on-Wye, HR9 7XU

Call us: 9am-8pm
01989 563 086

Visit us: 9am-5pm

Ross-on-Wye & Ledbury

Orchard House, Phocle Green Business Park, Ross-on-Wye, HR9 7XU

About Ross-on-Wye & Ledbury

Our team

Matthew Price

Matthew Price BSc. (Hons) Dip CII

Senior Agent

Matthew has been an Agent at Ross-on-Wye since 1997 and took over as Senior Agent in 2008 following the retirement of Philip Jenkins. He specialises i…

Malcolm Watkins

Malcolm Watkins BSc. (Hons) Cert CII

Assistant Agent

Malcolm joined the Ross-on-Wye and Ledbury team in 2001 after graduating from Harper Adams University College. He's Herefordshire born and bred and be…

Millie Walker

Millie Snook Cert CII

Operations Manager

Millie joined the agency in 2009 as a Customer Service Adviser and is now responsible for the day to day running of the office as well as supporting a…

Brendan Bishop

Brendan Bishop Dip CII

Account Executive

Brendan joined the agency in April 2008 having previously worked in the Exeter office as a Customer Service Adviser for two years. He's fully licensed…

Annie Matthews

Annie Jones Dip CII

Account Executive

Annie joined the agency in June 2016, and with previous insurance experience under her belt this has helped her to achieve her product licences. Her j…

Emma Alford

Emma Eayrs BSc (Hons)

Agricultural Executive Assistant

Emma joined the team in 2017 as an Agricultural Executive Assistant. She's a dairy farmer’s daughter with a degree in Agriculture from Harper Adams Un…

Alexandra Price

Alexandra Price Cert CII

Claims Manager

Alexandra has worked in the agency for over 10 years. She joined as a Customer Service Adviser (where all the best start!). She's fully licensed and c…

Jane Evans

Jane Evans Cert CII

Claims Manager

Jane started at the Ross-on-Wye office as a Customer Service Adviser in 1999. She now deals with claims on a full time basis, along with Alex, and is…

Katherine Dunn

Katherine Dunn BA (Hons) Dip CII

Agents Support

Katherine joined the agency in October 2015 as a Customer Service Adviser. She's licensed in all products to enable her to help you with your incoming queries. Her main responsibility is supporting both our agents.

Andrew Powell

Andrew Powell Cert CII

Internal Account Executive

Andrew has been with NFU Mutual Ross-on-Wye since August 2014. He's licensed to sell motor insurance policies including car, commercial vehicle, agric…

Iona Lloyd

Iona Lloyd Cert CII

Account Handler

Iona joined the agency in early January 2018 as a Customer Service Adviser. She has a strong agricultural knowledge from growing up on a local farm, a…

Jenny Jones

Jenny Jones

Office Administrator

Jenny joined the agency in 1993 and is responsible for collation & distribution of renewal policies, ordering of stationery, marketing literature and general duties to aid the office management.

Sam Wood BSc (Hons) Cert CII

Internal Account Executive

Sam joined the agency in August 2021 as an Internal Account Executive. He has worked in the financial sector since October 2019 and hope to use his pr…

Liz Callwood

Risk & Governance Manager

Liz joined the agency in January 2022 in a new role of Risk & Governance Manager.  She is responsible for the agency complying with a comprehensive fr…

Lucinda Guest

Agricultural Account Executive

Lucinda joined the team in January 2022 as an Agricultural Account Executive. She is currently working towards obtaining her licenses so she can advis…

Laura Pragnell ACII – Chartered Insurance Practitioner

Senior Account Executive

Laura joined the agency in 2007 initially as a Customer Service Adviser, and became an Account Executive in 2008. She's licensed on many products and…

Mel Bevis Cert CII

Account Executive

Melanie joined the agency in February 2008 initially as a Customer Service Adviser and progressed to an Account Executive. She is licensed in many pro…

Steph Corp BSc. (Hons), ACII

Poultry Account Manager

Steph joined the agency in March 2022 as Poultry Account Manager.  She has worked in the insurance industry for 20 years, initially as an insurance br…

Emma Hacket Pain BSC (Hons)

Internal Account Executive

Emma joined the agency in October 2022 as an Internal Account Executive. She obtained her degree in Food Production & Supply Management at the Royal A…

Mike Ewins

Account Manager

Mike joined the agency at the beginning of 2023. Having previously been an NFU Mutual Agent & Group Secretary since 2010, he is fully licensed in all…

Meghan Powell

Account Executive

Meghan joined the agency in July 2023. Having previously worked in agriculture, she has great knowledge of the industry. Outside of work she enjoys horse riding and netball.

Kath Pennels

Account Executive

Kath joined the agency in October 2023 as an Account Executive, she obtained her degree in Business Management from the RAU in 2019 and has previously…

Tom Edwards

Account Executive

Tom joined the agency in October 2023 as an Account Executive having previously worked within the insurance industry. Tom Lives in Ross-on-Wye and has…

Grace Rogers

Administrator

Grace joined the agency in October 2023 and is responsible for the collation and distribution of renewal policies, booking renewal appointments and general duties around the office.

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

M J Price & M L Watkins is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.

For security and training purposes calls may be recorded and monitored.