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Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Selby

9 Finkle Street, Selby, YO8 4DT

Welcome to NFU Mutual Selby agency where we pride ourselves on our customer service levels and strive to offer a local, personal service.

We have a team with extensive local knowledge, committed to ensuring that your expectations are met whenever you call us or visit our office.

Our normal office hours are Monday to Friday 9am till 5pm. For your convenience, our office phone number continues to be answered by our customer support centre colleagues from 5pm - 8pm weekdays and 9.00 am -12.30pm on Saturdays and most Bank Holidays.

NFU Mutual

Tom Murray

Agent

Tom started his career with NFU Mutual in 2011 as a Sales Executive in an agency in Northumberland, where his family farmed until shortly after the foot and mouth outbreak. He then went on to become a trainee Agent, before taking a partnership role in the Skipton agency in North Yorkshire. Following this Tom has taken up the role of Senior Partner at Selby and will now have responsibility for general business oversight and looking after some of our larger farming and wider market clients.

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Amy Morrison

Agent

After graduating from Harper Adams in 2012, Amy went on to become a farm trader covering the North East as well as the North West. She then joined the NFU as the West Riding County Adviser which included the Selby and Doncaster area. This enabled her to get to know the area and the farming community within it. Amy shall be dealing with all aspects of insurance covering agriculture, commercial and personal customers.

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Andrew Knowles

Agent / Head of Commercial

Andrew returned from three years of travelling and working in New Zealand, Australia and South East Asia - starting his career with NFU Mutual Pickering agency in 2016. Andrew worked as a Customer Service Adviser then Account Executive, serving the local client base. He was then accepted onto the Trainee Agent Programme where he worked closely with successful Agents in the North East. Gaining valuable experience he has now secured an Agent role in the newly formed leadership team at Selby. Specialising in commercial insurances, Andrew would be happy to discuss your current and future business needs.

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Melanie Chapman Dip CII

Operations Manager

Melanie joined NFU Mutual in 1990 and undertook several roles in the regional & head office underwriting departments. She spent 7 years as an Account Executive at the Sheffield office before joining the Selby office as Office Manager in 2005. Melanie has extensive knowledge in all areas and oversees the day to day running of the office. Melanie enjoys spending time with her family, travelling, walking and looks for every opportunity to enjoy the fresh air in her local countryside.

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Sam Fisher

Sam Fisher

Customer Service Manager

Sam joined NFU Mutual in 1993, progressing to Business Partner at the Howden office. Having a desire to work at a larger office Sam transferred to Selby in 2007. Sam deals with customer enquiries and quotations and has many years of experience dealing with all general insurance products. Sam also deputises as Office Manager. Sam has a passion for cooking, enjoys travelling and always wears a smile.

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Marie Locker

Claims Manager

Marie joined NFU Mutual in 2004 at the York office and moved to the Selby office in October 2016. Marie deals with claims, customer enquiries and quotations for motor, household, equine and commercial products. As a life qualifier, Marie can also arrange appointments for the Financial Adviser. Marie enjoys walking and gardening and is a member of two local history societies.

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Fiona Fackrell

Fiona Fackrell

Life Lead Manager

Fiona joined NFU Mutual in September 2014, having previously gained insurance and financial business experience during 16 years at HSBC. Fiona deals with customer enquiries, personal quotations and makes appointments for NFU Mutual Financial Adviser, Paul Kettlestring. Fiona enjoys spending as much time as she can outdoors, walking, gardening and any spare time apart from this reading historic biographies and novels.

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Rebecca Collins Cert CII

Prospecting & Marketing Manager

Becki returned to NFU Mutual in January 2018, after a short spell away completing a Certificate in Insurance (CII) qualification. Her previous experience of insurance and financial business was gained during her 11 years at the office and 5 years at our regional office. Becki has recently completed her training and deals with existing and new customers on motor, household & equine products. Becki enjoys spending her time dancing, exercising, singing at the local karaoke or just with a good book at home.

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Tracy Ross

Commercial Account Executive

Tracy joined NFU Mutual in 2002 and is responsible for the quotations for business insurance including manufacturers & wholesalers, retailers and tradesman. Tracy also manages the Health & Safety Consultant's diary. Tracy enjoys gardening, taking her dog for a walk to the beach and seeing bands play live.

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Abigail Greenwood

Commercial Account Executive

Abigail joined the agency in 2020 having previously worked for JCB, with her last position as Product Sales Manager for electric products. Abigail studied Business Management and Marketing at Harper Adams and completed secondments in Asia for JCB. Abigail manages a book of commercial insurance business for us and can help you with any element of commercial and fleet insurance.

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Ben Rhodes

Customer Service Adviser

Ben joined the Selby agency in 2019 and has well over 10 years’ experience within the insurance industry. Ben’s interests are travelling, playing guitar and spending time with his family.

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Kerianne Hunt

Customer Service Adviser

Kerianne joined the Selby team in 2019 with 30 years’ experience in the insurance industry. She has completed a Certificate in Insurance (CII) qualification. She enjoys spending times with her family, friends and her dogs.

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Lucy Brown

Customer Support Adviser

Lucy Joined the agency in 2020 having previously worked in education. Lucy can assist clients with motor & personal quotes and mid-term alterations. Lucy also supports the operations department with administrative assistance. Outside of work Lucy loves being outdoors, running, walking or cycling!

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Bethany Hunter

Customer Service Adviser

Bethany began her insurance career with NFU Mutual as a claim’s handler at our regional office in York. As someone local to the area and familiar with the Mutual, she joined us at the Selby office in 2020. Bethany can assist you with motor & personal quotations and changes, as well as packaged business insurance. In her spare time, she enjoys visiting new places, reading and spending time with close family and friends. 

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Bryony Henderson

Personal Assistant

Bryony joined the agency in 2020 as a personal assistant to the partners. Living locally to the area, she previously worked as a legal secretary in Leeds. Bryony will assist the partnership with all areas of administration and keeping them on the straight and narrow! Outside of work Bryony enjoys keeping fit, going for walks in the countryside and spending time with friends and family.

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Christine Craft

Christine Craft

Administrator

Christine joined the NFU Mutual Selby office in 1994 and has been involved in providing insurance quotations, managing the Financial Adviser's diary and dealing with general customer enquiries. More recently, Christine has reduced her working hours and now assists the Agents and other staff with many of the admin roles in the office. Christine’s interests include gardening, dancing, travel and walking in the Dales.

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Letesha Cliffe

Accounts and Administrator

Letesha joined us at the beginning of November 2018 as an Apprentice Administration Assistant. Whilst undertaking her Level 2 Business Administration qualification Letesha will be learning about the products and services that an NFU Mutual agency can provide. In her spare time Letesha enjoys keeping up with the latest fashion, reading fiction novels, spending time with her family and walking the family's dogs.

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Paul Kettlestring

Paul Kettlestring

Financial Adviser

Paul is our NFU Mutual Financial Adviser who will be happy to discuss your investment, protection and retirement planning either in our office or in the comfort of your own home.

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