Taunton
New Agriculture House, Blackbrook Park Avenue, Taunton, TA1 2FU
Call us: 9am-8pm
01823 444 700
Visit us: 9am-5pm
Taunton
New Agriculture House, Blackbrook Park Avenue, Taunton, TA1 2FU
About Taunton
Our team
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William Hawkins
Agent
William is your NFU Mutual Agent and NFU Group Secretary for the Taunton area. He aims to provide a personal, individual service to our clients for th…
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Caroline Thorne
Agent
Caroline has been an Agent at Taunton agency since November 2015 having previously been part of the customer service team working very closely with th…
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Jo Lloyd-Jones
Agency Manager
Jo is responsible for the smooth day to day running of the office and the coaching, training and development of the team. She ensures that all custome…
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Sammy Adcock
Customer Service Advisers
Sammy is currently on Maternity Leave until 2025, we wish her all the best for her upcoming arrival.
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Lisa Kirk
Claims Handler & General Insurance Adviser
Lisa is our expert Claims Handler within our agency. Should you be unfortunate enough to suffer a loss then Lisa is the person you need to speak to. S…
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Beth Harris Cert CII
PA to William Hawkins
Beth is PA to William Hawkins and is currently working 2 days a week in the office, outside of these times if you need assistance then please email th…
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Lindsey Webster Cert CII
Commercial and Bespoke Insurance Specialist
Lindsey has worked for the agency since 2005. Lindsey is fully qualified in all aspects of NFU Mutual motor, personal and commercial insurances. Linds…
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Katie Haskins
Customer Service Adviser
Katie joined the agency in 2022, she is able to assist you with motor insurance and personal Home and Lifestyle insurance. Katie can also help you with billing enquiries and introduce you to our Financial Planning Services.
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Rebecca Fitzpatrick
Customer Service Adviser
Rebecca joined the agency in June 2023. She is able to help you with NFU Mutual Motor Insurance, Home and Lifestyle Insurance and Horse Insurance. Reb…
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Lucy Hawkins
Client Co-ordinator
Lucy has joined the agency as Client Co-ordinator. You may receive a call or email from Lucy to introduce our Agents William and Caroline to you. Lucy…
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Molly Coles
Administrative Assistant
Molly joined the agency in January 2025 as Administrative Assistant to Agent, Caroline Thorne. Although not customer facing, Molly’s role is vital in…
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Sammy Adcock
Personal Assistant to Caroline Thorne
Sammy works on a Tuesday and Wednesday. Outside of these hours if you need assistance, please contact the office on the normal telephone number or email the office where we would be more than happy to assist you.
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Beth Harris
Personal Assistant to William Hawkins
Beth works Tuesday to Friday. Outside of these hours if you need assistance, please contact the office on the normal telephone number or email the office where we would be more than happy to assist you.
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Molly Coles
Administrative Assistant
Although Molly does not have a customer facing role, Molly's role is to help Jo and the rest of the agency team meet all of the regulatory deadlines.
NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges. Financial advice is provided by NFU Mutual Select Investments Limited. Inheritance Tax advice is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Risk Management Services are provided by NFU Mutual Risk Management Services Limited and are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
W G Hawkins & C J Thorne is an appointed representative of The National Farmers Union Mutual Insurance Society Limited. And an introducer to NFU Mutual Select Investments Limited, a member of the NFU Mutual group of companies.
For security and training purposes calls may be recorded and monitored.
