Tiverton

Senior Agent, Emily has worked for NFU Mutual since 2009, after graduating from Harper Adams University College with a degree in Rural Enterprise and Land Management. In 2015 Emily took over the management of NFU Mutual's Tiverton office and specialises in farming, rural and commercial insurance along with risk management and financial planning. Emily is also the Tiverton and Cullompton NFU Group Secretary and helps local farming businesses with their queries. Please don't hesitate to get in touch with Emily or any member of the team, or alternatively, please pop in for a friendly face to face chat and we will be happy to help you.

Caroline comes from a strong farming background, where she still lives on her family’s farm in East Devon. Having previously been Devon YFC chairman and starting her working career in the farm office of a local Veterinary practice, Caroline has a strong knowledge of the local area and the rural community’s needs. Caroline joined Emily and the team in September 2016 and is able to assist you on a variety of business and personal insurance needs. She would be delighted to help you in any way possible.

Katherine joined the Tiverton team in 2008. She can help with a wide range of NFU Mutual insurance products and specialises in commercial insurance. She is also a key support in assisting the Agents with the day to day running of the office. Katherine enjoys running with Tiverton Harriers, socialising with friends and family, shopping and going on holidays.

Gemma is the Office Manager, overseeing the general running of the agency, and training new and existing staff. Gemma is responsible for the smooth running of the office on a day to day basis, along with keeping all the systems up to date and assisting the Agents. Customers can always expect a friendly and professional service when they deal with her team. Gemma enjoys well deserved weekends relaxing with family and friends.

Nic is our sales adviser and is the longest standing member of staff here, with good knowledge of the local area and is fully licensed in all aspects of NFU Mutual insurance. Nic's role includes making new business appointments and call outs offering to quote for motor, personal and business insurances. Nic also heads up and manages the financial adviser's and risk management consultant's diary. At the end of the day, Nic enjoys her keep fit classes, family life and socialising.

Sara is fully licensed in all aspects of NFU Mutual insurance, and also takes a lead role with the accounts in the Tiverton branch. Her interests include watching football, and she avidly supports her local club. She also likes to spend time with her friends and family, which includes the family dog.

Alan is our main claims handler in the office, and is also fully licensed in all aspects of NFU Mutual insurance. Alan can also help you with new quotes and mid-term alterations. When he is not working, Alan enjoys watching TV, playing football, and self taught car maintenance. Alan can process claim forms for our policyholders, so if you wish to set up a new claim or require any information about how an existing claim is progressing, please do not hesitate to call him or pop into the office to see him.

Melissa is the newest member of our team, joining us in summer 2019. She is a farmer’s daughter from an agricultural contracting and beef farm in Somerset. Melissa is fully licenced in all personal insurances and is working towards her commercial insurance licences. In her spare time Melissa enjoys socialising with friends, helping on the family farm and travelling.

Zoe is our newest member of the team, she has a strong background in customer service and is currently working towards her personal insurance licenses. In her spare time, Zoe enjoys spending time with her friends, family and her pet dogs. She also enjoys going to the gym and cycling.

Alun has been with NFU Mutual for a number of years. He is proud to be able to provide face to face financial service advice to help individuals, families and all types of businesses including our farming customers. Alun is able to visit you, discuss your individual situation and offer expert advice on aspects of financial planning. If you would like an appointment with Alun please do contact us.