Uckfield

Helen has been an NFU Mutual Agent since 1998 and in that time has gained a wealth of knowledge across all our insurance products, as well as earning ACII Chartered Insurer status. Her primary focus is on working with our key commercial clients to ensure that our services and products support and enhance their businesses, but at the same time protecting individuals, their homes, their families and their wealth. She has overall responsibility for the management of Uckfield agency is committed to providing holistic solutions for all our clients ensuring that our office is a one-stop shop for all your general insurance, risk management and financial services needs. She grew up in Lewes and after a period away studying and working elsewhere in the UK and overseas, she came back to live in the High Weald where she enjoys rural and family life to the full.

Kim began working at NFU Mutual in 2012, joining the Uckfield agency in 2017 and having previously worked within the insurance industry for many years. She provides support to our Agent undertaking a variety of tasks including: arranging review appointments, organising events and business meetings, assisting with NFU membership queries to name but a few. Whatever the query she's always happy to provide assistance.

Jason has worked with NFU Mutual since 2016 where his priority has been to imbed a client focussed culture to ensure all of your needs are being met and to raise our customer’s awareness of the other areas of business in which we can help. He worked for many years in Sussex as a Bank Manager so specialises in our financial services such as protection, pensions & investments. He works directly with our Financial Advisers and is happy to answer any questions you may have.

Janice joined the Uckfield agency in 2002 as the Office Manager. She's responsible for administrative operations within the office ensuring the smooth running for both the team and our customers. She supervises our accounts system and collates and distributes all renewal invitations. She also manages the front office customer service adviser team.

Laura has extensive knowledge and experience within the insurance industry. She's the first point of contact for our key commercial accounts and deals with all commercial claims. She's always on hand to give support to our customer services team in busier times.

Sheila joined the Uckfield agency as a Customer Service Adviser in 2013, coming from an insurance background. She looks after our new and existing clients for all motor, personal lines insurance and commercial packages. She can also help you with any claims you may have to make under your home insurance or commercial package.

Stella joined the Uckfield agency as a Customer Service Adviser in 2018 coming from an insurance background. She looks after our new and existing clients for all motor and personal lines insurance. She can also help you with any claims you may have to make under your home insurance.

Rebecca has been with NFU Mutual since 2002 and is a fully qualified Insurance Adviser. She was brought up on a dairy farm in East Sussex and has a wealth of local knowledge and technical experience. She specialises in farms, estates, commercial and property insurance. She likes to build relationships and visits her clients regularly to get to know them and their needs to ensure she provides the best advice. She can assist you with all your insurance needs and can introduce you to our risk management services and Financial Adviser.

Jamie began working at the Uckfield agency in April 2019 as a Commercial Account Manager, previously he worked as a Broker for another local company for 3½ years. He's licensed to provide advice on all of our commercial products, as well as assist with car and home policies.

Elizabeth's role at the agency is to assist new and existing clients with all their insurance needs, specialising in commercial and high net worth insurance, which she has been doing since 2013. Her favourite aspect about her role is getting to know our clients to provide a dedicated, long term relationship helping in all aspects of insurance as well as introducing risk management and financial services. Her previous work experience includes banking and involvement in a family run business. She has a good understanding of challenges facing businesses and with a family of her own, the importance of protecting the things that matter personally the most. 

Gary became an NFU Mutual Financial Adviser in April 2020. He has been a Financial Adviser for 25 years with extensive experience in the financial services industry.  He can provide financial solutions for customers using a bespoke and holistic approach.  He gains an understanding of our customers current financial situations and formulates financial plans which will meet both their current and future needs. He can advise on many areas of financial planning and has expertise in the pre and post retirement market

For your convenience, our 01825 763578 telephone number continues to be answered by our customer support centre colleagues from 5pm to 8pm weekdays and 9.30am to 12.30pm on Saturdays and most bank holidays. They can deal with taking payment, quotations or mid-term amendments on motor, home, caravan, travel, horse and rider, horsebox and tractor insurance. For data protection purposes they will only be able to deal with the policyholder or an authorised person noted on the policy.