Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Worcester and Tenbury Wells

Suite 8, Malvern Gate, Bromwich Road, Worcester, WR2 4BN

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Worcester and Tenbury Wells agency. We understand that getting the insurance that's right for you isn't always easy - that's why we spend the time talking to you to help ensure that you get the cover to suit you, your family, business and way of life. Whether you are looking for home, motor, commercial or horse insurance, you can be sure that we always offer personal, friendly, local service and expert assistance.

We can also introduce you to NFU Mutual's range of investment and pension products, as well as being able to assist with risk management provided by NFU Mutual Risk Management Services Limited.

Also, if you haven't reviewed your finances in the last 12 months - it's probably about time you did. Circumstances change and it's important to make sure that your financial plans keep pace with your lifestyle, Simon, an NFU Mutual Financial Adviser can help.

Our team

Rupert Barnes
Senior Agent and Group Secretary

With over 25 years’ experience, Rupert has ultimate responsibility for the running of the agency. He enjoys meeting new members, learning about them and their businesses and putting his experience to good use. 

Jack Ballard
Agent and Group Secretary

Jack grew up on a mixed farm within the heart of Worcestershire and he has a strong connection in the local agricultural community. His experience with the agricultural sales and business development means he can focus on the commercial arm of our agency.

Hannah Keeley-Jeynes

Hannah joined the team in July 2008 and has over 17 years’ experience working in the insurance and financial services industry. Day to day, she leads the team and enjoys building relationships with our members and offering solutions to their insurance needs.

Sara Lathan
Advised Renewal Manager

With over 25 years’ experience in various roles, Sara now manages the Advised Renewals team ensuring our members are provided with a high level of service and attention to detail.

John Boother
Account Manager

John joined us in early 2018, dealing with sales and queries across a range of general insurance products. As Advised Renewal Executive, he deals with the agent’s larger commercial and farming members, ensuring their insurance cover evolves with their business for the years ahead.

Anne Bradshaw
Advised Renewal Executive

Anne has over 30 years’ experience as she was previously an agent at the Worcester agency. She has always enjoyed chatting and getting to know our members and currently works one day a week to assist Sara and John.

Lisa Whelan
Agency Claims Specialist

Lisa joined us in 2005 and has been involved with members’ claims ever since. Lisa also works alongside the Customer Sales team and can assist across all personal insurances.

Tony Lake
Customer Service Adviser

Tony has been with us since 2014 and can assist across all our insurance products as well as working alongside Lisa, assisting with claims.

Joel Long
Bespoke Insurance Consultant and Financial Services Co-ordinator

Joel began working with NFU Mutual in the equine team and relocated to work with the agency in 2019. His previous experience within the construction and agricultural community serves well to assist our members’ queries and he prides himself on giving great customer service across our range of personal insurances. In addition, he also arranges appointments with our NFU Mutual Financial Adviser, covering area such as business protection, investments (including ISAs), pensions and life insurance to suit your financial goals.

Chantelle Morris
Customer Sales Adviser


Monica Valuteanu
Customer Sales Adviser


Sam Pyatt DipPFS
Financial Adviser

Sam can help you to put the right financial plan in place to support your goals throughout life. He can provide the help you need with pensions, protection and investments to ensure the right protection is in place for your family’s future.