Phone lines closed

Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Worcester and Tenbury Wells

Suite 8, Malvern Gate, Bromwich Road, Worcester, WR2 4BN

Welcome to NFU Mutual Worcester and Tenbury Wells agency. We understand that getting the insurance that's right for you isn't always easy - that's why we spend the time talking to you to help ensure that you get the cover to suit you, your family, business and way of life. Whether you are looking for home, motor, commercial or horse insurance, you can be sure that we always offer personal, friendly, local service and expert assistance.

We can also introduce you to NFU Mutual's range of investment and pension products, as well as being able to assist with risk management provided by NFU Mutual Risk Management Services Limited.

Also, if you haven't reviewed your finances in the last 12 months - it's probably about time you did. Circumstances change and it's important to make sure that your financial plans keep pace with your lifestyle, Simon, an NFU Mutual Financial Adviser can help.

Our team

Rupert Barnes
Senior Agent and Group Secretary

With over 25 years’ experience, Rupert has ultimate responsibility for the running of the agency. He enjoys meeting new members, learning about them and their businesses and putting his experience to good use. 

Nick Watts
Agent and Group Secretary

Nick joined us having previously developed a new service company into a competitive and well-respected brand in the airport soft services marketplace in the UK, mainland Europe and North America. His roots in farming brought him back to the sector and he is proud to be part of an organisation where he can assist farmers and other local companies.

Jack Ballard

Jack grew up on a mixed farm within the heart of Worcestershire and he has a strong connection in the local agricultural community. His experience with the agricultural sales and business development means he can focus on the commercial arm of our agency.

Hannah Keeley-Jeynes
Agency Manager

Hannah joined the team in July 2008 and has over 17 years’ experience working in the insurance and financial services industry. Day to day, she leads the team and supports the agents in all aspects of management alongside building relationships with our members and offering solutions to their insurance needs.

Sara Lathan
Advised Renewal Manager

With over 25 years’ experience in various roles, Sara now manages the Advised Renewals team ensuring our members are provided with a high level of service and attention to detail.

John Boother
Advised Renewal Executive

John joined us in early 2018, dealing with sales and queries across a range of general insurance products. As Advised Renewal Executive, he deals with the agent’s larger commercial and farming members, ensuring their insurance cover evolves with their business for the years ahead.

Anne Bradshaw
Advised Renewal Executive

Anne has over 30 years’ experience as she was previously an agent at the Worcester agency. She has always enjoyed chatting and getting to know our members and currently works one day a week to assist Sara and John.

Lisa Whelan
Agency Claims Specialist

Lisa joined us in 2005 and has been involved with members’ claims ever since. Lisa also works alongside the Customer Sales team and can assist across all personal insurances.

Tony Lake
Customer Service Adviser

Tony has been with us since 2014 and can assist across all our insurance products as well as working alongside Lisa, assisting with claims.

Joel Long
Customer Sales Adviser, Financial Services and Risk Management Services

Joel began working in the NFU Mutual Equine team and relocated to us in 2019. His previous experience within the construction and agricultural community serves well to assist our members’ queries and he prides himself on giving great customer service across our range of personal insurances. In addition, he also arranges appointments for business protection, investments, ISA’s, pensions and life insurance to suit your financial goals and protection requirements.

Carol Batty
Customer Sales Adviser

Carol joined us in 2019 and can assist our members across our range of personal insurances.

Alison Albutt
Customer Sales Adviser

Alison has relocated from a neighbouring agency and brings a wealth of experience across all NFU Mutual’s products and farming. She takes the time to get to know the members and prides herself on providing great customer service.

Sam Pyatt DipPFS
Financial Adviser

Sam can help you to put the right financial plan in place to support your goals throughout life. He can provide the help you need with pensions, protection and investments to ensure the right protection is in place for your family’s future.