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The earlier problems that we were having with our phones have now been fixed. However, due to high call volumes and a backlog of calls you may experience a longer wait than normal when you do get through . Please bear with us, we will answer you call as quickly as possible.

Aylesbury Branch

Ground Floor 3B, Alton House Office Park, Gatehouse Way, Aylesbury, HP19 8XU

Phone lines closed

Welcome to NFU Mutual's Aylesbury branch where we pride ourselves on offering a personal, friendly local service for your insurance and financial planning needs.

NFU Mutual's Aylesbury branch is run by Mark Wheeler.

Our team

Mark Wheeler

Mark Wheeler

Senior Agent & NFU Group Secretary
I have worked in the insurance industry for nearly 15 years. As the senior agent and group secretary in Aylesbury, I advise on all classes of insurance and risk management services and can provide links to financial services through NFU Mutual's Financial Adviser. Coming from a rural background, I specialise in farm, estate and mansion house insurance, with large and complex contents portfolios. I also manage the larger corporate account client base. With an established customer-centric team behind me and access to industry expert partners such as Bonhams, Pall Mall, Cunningham Lindsey and Barrett Corp and Harrington, my intention is to offer unrivalled levels of customer service, through market leading products and tailor-made solutions. Qualified in insurance law, I am a retired rugby player, who enjoys country pursuits and travel. expand text

Mark Ryder

Agent & Group Secretary
I joined the Aylesbury NFU Mutual branch in late 2016 as agent and group secretary. My ambition and drive comes from the desire to help make a difference and to be part of a business where the customer is the most important factor and focus. These are the principle core values we promote in the agency, and the team put the customer at the centre of everything they do. I advise on many classes of insurance and work alongside my business partner, Mark Wheeler assisting in the responsibilities of running the branch. I have over 17 years commercial and sales experience, with a background in the renewables and engineering industries, working closely with land and property owners. My passions are skiing, property development and spending time with the family. expand text
Rachel Imeson

Rachel Imeson

New Business Executive - Commercial and Personal Lines
I started work at NFU Mutual Aylesbury as a modern apprentice in 1997 and have held several positions over the years. I provide expert advice in all classes of insurance and hold the responsibility for arranging new business. I am currently involved in a learning programme to achieve my Certificate in Insurance, and am regularly involved in continual professional development through internal NFU Mutual courses. I thrive on delivering the highest levels of customer service, and offering insurance solutions that provide real value for money. expand text
Andrew Perfect

Andrew Perfect

Insurance & Claims Consultant
With 19 years' experience in the insurance industry, I joined the Aylesbury branch in 2010. In terms of industry qualifications, I am Cert CII qualified and have almost completed my CII-Diploma studies, involving Insurance Law and Business and Economics. I am licensed to sell, process and deal with claims for all NFU Mutual products including motor, personal and commercial business, and I am licensed to introduce NFU Mutual financial services. I pride myself on offering a personal service and building rapport with our customers. In my spare time I like to spend time with my family and dog, play the guitar in a band and read Stephen King novels. expand text
Ryan Bulger

Ryan Bulger

Insurance & Claims Consultant
I started my career in insurance 17 years ago in a large insurance broker's office, and then moved to NFU Mutual's Aylesbury branch in 2005. I specialise in motor insurance, having an in depth knowledge of vehicles and the automotive industry. I am also qualified to deal with personal policies and a range of commercial product lines. I aim to build and maintain the great relationships I have with my clients, and always try to help and think outside the box where I can. I am a member of the Chartered Insurance Institute, and have my Certificate in Insurance. expand text
Caroline MacInnes

Caroline MacInnes

Customer Service Adviser
I am a relatively new member of the team, having joined the Aylesbury branch in March this year. My background is in personal, home, motor and commercial insurance. I am here to assist with quotations and policy alterations for car, commercial vehicles and agricultural vehicle insurance, as well as household policies. I have recently undergone a thorough training programme with NFU Mutual, and am regularly studying for exams. I am also currently working towards my Cert CII qualification through the Chartered Insurance Institute. In my spare time, I am a regular attendee at my local gym. expand text
Kayleigh Cooper

Kayleigh Cooper

Customer Service Adviser
I joined the Aylesbury branch in 2011, and working part time, I focus on the accounts side of the business. I enjoy keeping our online billing management centre in first class condition, and communicating with customers on their account queries. I am also licensed in motor and personal classes of business, so am more than happy to assist where I can with quotations and policy alterations. expand text
Karen Lacey

Karen Lacey

Office Administrator
I joined the Aylesbury branch in 2011 in a non-customer facing role, before that having worked as a PA/Secretary for the last 12 years. I provide administration support to our agent, Mark and assist in keeping the office running efficiently and effectively on a daily basis. expand text
Joseph Bore

Joseph Bore

Marketing Support Assistant
I have worked in the insurance industry for over 40 years, being involved in new business, claims, client management, and prior to joining NFU Mutual's Aylesbury branch in 2008, I was the insurance administrator for Oxfam group, in charge of an annual insurance spend of half a million pounds. In my current post, I enjoy informing our clients of the opportunities they have through NFU Mutual, and providing them with the right contacts for their financial services leads. I also enjoy talking to new customers about the prospects of forming new relationships with our team in Aylesbury. expand text
Jill Sanders

Jill Sanders

Administration Assistant
I initially started in the Aylesbury office in 2009, distributing post and managing the paper filing system. Nowadays our branch operates more modern practices, so I am primarily involved in compiling your renewal documentation, distributing the post and always assisting wherever I can. expand text

Adam Cuthbertson

Financial Adviser
Adam, our chartered financial planner will be delighted to visit you and offer expert advice on aspects of financial planning, including your protection needs, retirement planning, investments and Inheritance Tax needs. His aim is to ensure that we put the right plans in place to support your financial goals. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.