Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Basingstoke

The Coach House, Kempshott Park, Dummer, RG25 2DB

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Basingstoke branch based in Dummer where we pride ourselves on offering our customers a personal, professional and friendly service for their insurance, pension and investment requirements.

At the Basingstoke branch we take time to get to know our customers in order to understand their individual needs. Insurance solutions can be tailored to suit the specific requirements of our individual and business customers.

Best known as a rural insurer NFU Mutual’s range of products extends to investments, pensions and Risk Management Services. We specialise in insuring your beautiful home, your prized possessions, your vehicles, farms and estates.

Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products at a fair price and with a first class customer service.

NFU Mutual

Our team

Mark Wilson

Mark Wilson

Senior Agent

As the senior agent at Basingstoke I manage a dedicated team all focused on building lasting relationships with an expanding local client base dealing with your insurance, pension and investment needs. I specialise in large commercial, farm and estate insurance. I took a degree in agriculture at Seale Hayne Agricultural College followed by 20 years' experience in food and agri-business as agricultural director at the VION Food Group; director of pig industry development at the Agricultural and Horticultural Development Board with BPEX and as technical manager at the Pig Improvement Company. Outside of work I am a keen cyclist, the steeper those hills the better!

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Angela Davis

Angela Davis

Office Manager

I have worked at the Basingstoke agency since 2004, and have been the Office Manager since 2015. My duties involve monitoring and mentoring all staff to ensure that we all comply with NFU Mutual regulations and guidelines. I am happy to help with all insurance policies, accounts questions or any general queries you might have. I work from 9.30am until 2.30pm, and during the rest of the week I am a wife and mother to my two young children.

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Teresa Cook

Teresa Cook

Customer Service Adviser

I joined the branch in 2009 on a temporary basis covering maternity leave and am still here! I have over 30 years of customer service experience. I deal with general enquiries, administrative duties, accounts and making sure that all renewals go out on time. In my spare time I enjoy playing golf and looking after my granddaughter.

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Peter Brett

Peter Brett

Claims Handler

I joined the branch in mid 2013 having worked in the insurance industry for 30 years. During my career I have carried out various sales, underwriting, risk management and claims roles. I specialise in claims handling for the Basingstoke branch, ensuring efficient management of losses from notification through to settlement.

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Sarah Lovegrove

Sarah Lovegrove

Sales and Marketing Executive

I've been with the agency since 2011 and bring great experience from a customer service and support background. I specialise in all areas of insurances, focusing mainly on social media and high net worth private clients while also helping Peter with claims. I am currently on maternity leave, enjoying time with my first child.

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Daniel Van Leeuwen

Daniel Van Leeuwen

Sales Executive

I started with NFU Mutual in May 2015, having spent 10 years working in personal lines insurance for another large UK insurer. I had always heard of the quality of NFU Mutual products and experienced first hand the often fierce loyalty NFU Mutual customers have, and so I decided it was the only logical company to join and continue my career in insurance. I find it so rewarding on a daily basis to find out that everything I had heard is true and I’m truly enjoying building new relationships. Outside of work I love a good book, acoustic music, and am quite partial to the football! Above all else, I do love getting out in the sun with my son.

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Aleya Ali

Sales & Service Adviser

I joined the Basingstoke agency in November 2017. I have over 3 years experience dealing with home and motor insurance as a senior sales consultant. I am looking forward to using my customer service skills and insurance experience with existing and new NFU Mutual clients.

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David Brown

Sales & Service Adviser

I recently joined the Basingstoke agency in November 2017. I will be licensed to provide advice on NFU Mutual’s motor and home & lifestyle products following the extensive training being provided! Being the newest addition to the agency, I look forward to getting to know our existing clients and developing new relationships alike. Outside of work I’m a big heavy music fan and computer building enthusiast.

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Debbie Le Besque

Financial Services Coordinator

I joined NFU Mutual in September 2017 having previously worked in the financial service industry for over 20 years with the last 15 years spent as a Financial Adviser. I now work with Nick Connell, our Financial Adviser here at the Basingstoke agency. My role is client relationship based, which involves getting to know our clients, their financial goals and aspirations and arranging financial review meetings with Nick. Client relations and exceptional customer service are key to my role and I am happy to assist our clients during various stages of their lifetime when they require financial advice from Nick.

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Nick Connell

Financial Adviser

I am NFU Mutual’s Financial Adviser for the Basingstoke branch. With over 20 years' experience in the financial sector, 14 of which have been in financial planning. Financial planning is all about ensuring you enjoy the future that you want. As a financial adviser I can help you to put the right financial plan in place to support your goals throughout life. I can provide the help you need with pensions and investments to ensure the right protection is in place for your family’s future. I live locally and can meet you at a time to suit.

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