Find your local branch


1 Livestock & Auction Centre, Tasley, Bridgnorth, WV16 4QR

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Welcome to the NFU Mutual’s Bridgnorth branch, where our team cater for the insurance needs of individuals and businesses in Bridgnorth, Much Wenlock, Broseley and the surrounding areas of East Shropshire.

We can offer you help and advice on general insurance, investments, pensions and risk management services.

We aim to get to know our customers so that we can meet their needs; providing straight forward solutions to clients who trust us. Our clients range from private individuals through to farms, agricultural estates, and commercial businesses.

NFU Mutual

Our team

Charlotte Chamberlain

Locum Agency Manager
I have worked for NFU Mutual since 2013. I spent 4 years working for NFU Mutual Risk Management Services Ltd providing farming and commercial customers with tailored solutions to assist them in managing their health & safety risks. In 2017 I joined our general insurance division providing regional support to our agency network. I am currently based from Bridgnorth managing the team to provide excellent service to our local farming, commercial and personal lines customers. expand text
Rachel Stephenson

Rachel Stephenson Cert CII

Commercial Account Handler and Life Lead Co-ordinator
I started working at the Bridgnorth office in March 2014, and get a great satisfaction from building relationships with our clients and providing a great service. I have an excellent knowledge and understanding of all aspects of NFU Mutual insurance products. My particular area of focus is commercial insurance for both small and larger businesses. I am also responsible for co-ordinating our financial services proposition to include pensions, investment and financial advice. I look forward to being able to assist you with your financial services enquiries and introducing you to our NFU Mutual Financial Adviser. expand text
Elicia Claybrook

Elicia Claybrook

Claims Handler and Customer Service Adviser
I joined the Bridgnorth team in September 2015 and am your first point of contact for claims, ensuring that your claim is handled swiftly and professionally. I have full knowledge and experience of NFU Mutual products and can assist you with any motor, personal, equine and account queries. I can also introduce you to our NFU Mutual Financial Adviser and risk management services. expand text
Jodie Watts

Jodie Watts

Customer Service Adviser
I joined the team in May 2016 and having come from a farming background I am well placed to understand all of your customer needs and deliver great customer service. I can assist you in all aspects of NFU Mutual personal insurance needs and having worked with horses for many years, I specialise in equine insurance. As Accounts Administrator, I am your primary contact for all account queries and am also able to handle and process claims within the office.  expand text
Nicola Pooler

Nicola Pooler

Customer Service and Sales Adviser
I joined the Bridgnorth office in 2017 coming from an equine background. I will usually be your first point of contact when you call our office and be able to help you with motor insurance requirements and direct you to other team members for other aspects of insurance. expand text
Jordan Parnell

Jordan Parnell

Sales Consultant, NFU Mutual Risk Management Services Ltd
As the Risk Management Services Sales Consultant, I am available to come and talk to farming and commercial customers about tailor-made health & safety services for their business. Please contact the Bridgnorth office to make an appointment with me. expand text

Catherine Reese

Financial Adviser
I am an experienced and professional NFU Mutual Financial Adviser with 23 years background in the financial services industry. I have been a financial adviser for the past 17 years, and I am able to meet with you to offer friendly, face to face advice on many aspects of personal and business financial planning including protection, pensions, investments and Inheritance Tax planning. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.