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Bromsgrove

Meadow Barn, Brockhill Court, Brockhill Lane, Redditch, B97 6RB

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Welcome to NFU Mutual's Bromsgrove branch. We can offer you professional and 'down to earth' help with your insurance needs, whether you're an individual or a commercial business.

The business is led by partners Mark Birtles and Rachael George who have been working for NFU Mutual for a combined period of 25 years. They are supported by a dedicated team of insurance professionals, who will know you as a name rather than a number, and will guarantee to do their very best to assist you.

NFU Mutual

Our team

Mark Birtles

Mark Birtles

Agent
I have over 30 years of experience in the insurance industry, in a variety of roles predominantly underwriting and sales. From 2007 I had a sales development role with NFU Mutual working closely with local offices. At the beginning of 2017, I joined the Bromsgrove office as Agent/Partner. My key responsibilities include the overall running of the office and the servicing of new and existing members in the farming and commercial sectors. I’m also Group Secretary for the local NFU branches. expand text
Rachael George

Rachael George

Agent
I started my career in 1999 as a Financial Consultant for NFU Mutual and then became an Agent/NFU Group Secretary in March 2006. I worked in this role in East Anglia until 2012 when I joined the Bromsgrove office. I specialise in farming/rural businesses, commercial business, high net worth and personal lines insurance, dealing with a portfolio of existing customers and new business sales for the office. expand text
Blanche Surman

Blanche Surman

Office Manager
I have worked for NFU Mutual for over 30 years. I have experience in sales, marketing, sponsorship and underwriting. Now part of the dedicated team at the Bromsgrove office, I’m responsible for making sure that the office runs like clockwork. I look after the day to day management of a busy workload, coordinating renewals, claims, staff management, recruitment and development. And most of all, I take pride in ensuring that all of our customers are treated as individuals and get the best possible service. expand text
Steve West

Steve West

Sales Manager
I have over 15 years’ experience within the insurance industry, primarily with NFU Mutual. I have a strong focus on the food & drink and hospitality sectors. Over the years I have developed a good understanding of these industries so I am in a great position to give the right advice. I am proud to represent NFU Mutual and I am passionate about providing great advice, ongoing service and protection. expand text
Heather Lamb

Heather Lamb

Customer Relationship Manager
I have been with the Bromsgrove office since the beginning of 2017 and have worked for NFU Mutual for four years. I have financial services experience as an Adviser Services Representative which involved working closely with NFU Mutual Financial Advisers. My role as our Customer Relationship Manager is to work with both the Sales Team and the Customer Services Team to ensure that relationships are developed and maintained with our existing and new customers. expand text
Emily Wood

Emily Wood

Customer Service Adviser
I have been with the Bromsgrove office since 2007. I’m on hand to review and discuss your personal and commercial insurances over the phone with you. I combine general customer service duties with my role as accounts administrator for the office. expand text
Philippa Bonehill

Philippa Bonehill

Customer Service Adviser
I am fully licensed in our range of personal insurance products. I can quote for new home, car and equine enquiries and help existing customers with any alterations. I am also on hand to help and assist with your new and existing claims. expand text
Jo Reynolds

Jo Reynolds

Customer Service Adviser
I joined the team in July 2018 and am currently going through training so that I can help existing clients with their current motor and personal policies. I am responsible for ensuring that renewal documentation reaches customers in a timely manner. expand text
Tristan Antrobus-Holder

Tristan Antrobus-Holder

Sales Development Consultant
I have worked in insurance for eight years, starting my career in underwriting before working for national and independent brokers in varying sales roles. I joined NFU Mutual in 2017 to drive, coach, influence and inspire offices to maximise sales production in their area and deliver sustainable profitable growth across the range of NFU Mutual products, through marketing, relationships and strategically aligned, effective sales processes. NFU Mutual Sales Development Consultants are employed by NFU Mutual. expand text
Dave Marcus

Dave Marcus

Commercial Risk Consultant
I have been involved in the commercial insurance sector for many years, always willing to speak to and offer advice and support to both existing and potential new clients. I am proud to be part of NFU Mutual because of its values of loyalty, support and guidance and different approach to the rest of the insurance market. I support a number of NFU Mutual offices including the Bromsgrove office. NFU Mutual Commercial Risk Consultants are employed by NFU Mutual. expand text
Simon Stanley

Simon Stanley

Financial Adviser
I am the resident Financial Planner with many years’ experience which means that I can help clients with their financial needs. Financial planning is all about ensuring you enjoy the future that you want. As an NFU Mutual Financial Adviser, I can help you to put the right financial plan in place to support your goals throughout life. I can provide the help you need with pensions, protection and investments to ensure the right protection is in place for your family’s future. I live locally and can meet you at a time to suit. NFU Mutual Financial Advisers are employed by NFU Mutual. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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