Bury St Edmunds

93-95 Risbygate Street, Bury St Edmunds, IP33 3AA

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Welcome to NFU Mutual's Bury St Edmunds branch where we pride ourselves on offering our customers a personal and friendly service for their insurance, pension and investment requirements.

At the Bury St Edmunds branch we take time to get to know our customers in order to understand their individual needs. Insurance cover can be tailored to suit the specific requirements of both our individual and business customers.

Although best known as a rural insurer, NFU Mutual’s range of products extends to investments, pensions, life assurance and risk management services.

Our team is experienced and knowledgeable and aims to provide quality NFU Mutual products at a fair price and with a first class customer service.

Areas served: Bury St Edmunds, Newmarket, Haverhill, Woolpit, Elmswell and Mildenhall, in Suffolk, and Thetford in Norfolk, as well as the surrounding areas.

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Our team

David Blackwell BSc, ACII, Charted Insurance Practitioner

Senior Agent

David has been with the branch since 1998 and is a specialist in agricultural and commercial insurance. He is also a group secretary for the local National Farmers’ Union. expand text

Alex Walters Dip CII

Agent

Alex became an agent in April 2007 having been with the branch since 1999. He specialises in commercial and farming business insurance, and focuses on growing our risk management services. He is also a group secretary for the local National Farmers’ Union. expand text

Lorna Santon BA (Hons), Dip CII

Agent

Lorna specialises with business insurance for commercial and farming customers, she has been with the branch since 2006 and became a partner in 2014. She also focuses on expanding the financial services side of the business. expand text

Geoff Anthony Cert CII

Agent

Geoff joined the Bury St Edmunds branch in 2008. Since becoming a partner in 2014 he leads the new business team. Geoff specialises in commercial, farming and personal lines insurance and also acts as an introducer for financial services. expand text

Leah Riches Cert CII

Account Executive

Leah joined the Bury St Edmunds branch in 2014, although has worked for NFU Mutual since 2008. She deals with renewals and new business for all personal and commercial insurance policies and is happy to meet face-to-face to discuss your requirements. expand text

Jenna Young Cert CII

Insurance Adviser

Jenna deals with any motor, personal or equine insurance queries. She can assist on new quotations and also help with any mid-term changes to an existing policy. She has been with the branch since 2012. expand text

Terry Milsted Cert CII

Insurance Adviser

Terry deals with motor and personal insurance queries. He can assist on new quotations and also help with any mid-term changes to an existing policy. He has been with the branch since 2012. expand text

Jack Marcham

Insurance Adviser

Jack joined us through the apprentice scheme in December 2013, he deals with any motor and personal insurance queries. He can assist on new quotations and also help with any mid-term changes to an existing policy. expand text

Monica Hurd

Account Executive

Monica’s main duties include account handling for commercial and farming. She has a thorough understanding of NFU Mutual having worked for the branch for a number of years. expand text

Matthew Beal BSc (Hons)

Office Manager

Matthew oversees the running of the office including helping staff with training and development needs. He is the main point of contact to arrange appointments to discuss your financial needs and arrange appointments with NFU Mutual Financial Adviser, Paul. These include retirement, investments and protection planning. He joined the branch in 2017. expand text

Megan Brown BSc (Hons)

Claims Administrator

Megan assists customers making insurance claims, she also deals with mid term changes to policy and acts as back up to the accounts department. She has been with the branch for 9 years. expand text

Tiffany Ransome BA (Hons) BHSAI (Reg'd)

Office Administration Manager

Tiffany is manager of the administration department, making sure the branch runs smoothly and renewal documents are posted on time. She is also involved with the NFU Group organising meetings and outings. expand text

Justine Curry

Accounts Controller

Justine joined the branch in 2004 she deals with the branch accounts and can take payments and deal with any accounting queries. expand text

Irene Harris

Account Executive

Irene’s main duties include account handling for commercial and farming. She also helps to keep our customers safe by organising our risk management services. She has a thorough understanding of NFU Mutual having worked in various roles within the company. She joined the Bury St Edmunds branch in 2015. expand text

Yasmin Van Der Veen Dip HE (Open)

Trainee Commercial Accounts Handler/PA

Yasmin currently deals with motor and personal insurance queries. She can assist on new quotations and also help with any mid-term changes to an existing policy. She has been with the branch since 2016. expand text

Debbie Lancaster

Administration Assistant

Debbie helps with the insurance renewal administration and also assists the partners with their administrative tasks. expand text

Lindsay Curry

Administration Assistant

Lindsay helps with the office administration. expand text

Carol Coleman

Administration Assistant

Carol helps with the insurance renewal administration and also assists the partners with their administrative tasks. She joined the branch in 2011. expand text

Sarah Martin

Sales Associate

Sarah joined the Bury St Edmunds branch in 2016 and deals with new business enquiries for commercial, personal and motor insurance. She is happy to meet face-to-face and discuss your requirements. expand text

Olivia Beeson

Risk Management Consultant

Olivia advises our clients on NFU Mutual Risk Management Services which can help with their health and safety requirements. expand text

Paul Willis

Financial Services

Paul is an NFU Mutual Financial Adviser who, with over 30 years in the financial services industry aims to provide first-class financial advice to all our clients. If you need friendly advice with regards to your life insurance, pensions or investments, Paul will gladly come out and see you. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.