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Caernarfon Branch

We go out of our way to understand your needs


Welcome to NFU Mutual's Caernarfon branch where we provide a personal and friendly service to assist you with your insurance and financial services needs. Our aim is to provide the highest level of local service and develop long term personal relationships.

Supporting smaller farms

Jimmy Doherty knows all about life on a smaller farm. His passion for rare breeds began just 10 years ago on a small farm in Suffolk. So we’re delighted that Jimmy’s given our Farm Essentials insurance his backing. Whether you’re already running a successful small farm, or are starting out from 
scratch, ask your local Agent about all the ways we can support you.

Find out more

Our team

Hedd Rhys

Hedd Rhys
Senior Agent

I am the senior agent, having taken over the position in October 2008. I am fully trained to help with NFU Mutual insurance products and am committed to running an efficient, friendly office with a local flavour. I believe that the key to running a good business is providing a friendly, trustworthy environment.

Ers cymryd y rol ym Mis Hydref 2008, fi yw’r Asiant yma yng Nghaernarfon. Rwyf wedi fy hyfforddi i roi gwybodaeth ar holl gynyrch yswiriant NFU Mutual ac wedi ymroi i redeg swyddfa effeithlon a chyfeillgar gyda blas lleol iddi. Credaf bod darparu awyrgylch gyfeillgar gyda staff y gall ein cwsmeriaid ymddiried ynddynt, yn hanfodol wrth redeg busnes da

Rachel Williams

Rachel Williams

I have been an agent for NFU Mutual since November 2015 at Caernarfon and Pwllheli. Prior to my appointment as Assistant Agent I have worked within the Caernarfon branch as a sales and customer service adviser since March 2011 following completion of my degree in agriculture, conservation and the environment. I am able to help you with a wide range of NFU Mutual’s products and services, if you have any queries or would like a quotation give us a call or e-mail our office.

Rwyf yn asiant I  NFU Mutual ers Tachwedd 2015  yng Nghaernarfon a Phwllheli. Cyn fy mhenodi fel Asiant, bum yn gweithio yn ein swyddfa yng Nghaernarfon fel Cynghorydd Gwasanaethau Cwsmer ers Mawrth 2011 yn dilyn cwbwlhau fy ngradd mewn Amaeth, Cadwraeth a’r Amgylchedd. Gallaf eich cynorthwyo gyda ystod eang o gynyrch a gwasanaethau NFU Mutual. Os dymunwch drafod a ni ymhellach, rhowch alwad I ni.

Sarah Edwards

Sarah Edwards

I began my role as assistant agent at the Pwllheli and Caernarfon branches in November 2015. I have been fortunate to grow up locally with parents who run an Agricultural Merchant business providing me with sound knowledge of this continually changing industry. Currently, I am undergoing my training on insurance products and believe in running a growing business, with local and knowledgeable staff who have customer service at the forefront of there daily duties.

Rwyf yn Asiant I NFU Mutual ym Mhwllheli a Caernarfon ers Tachwedd 2015. Rwyf yn dod o gefndir amaethyddol ac o deulu sydd wedi rhedeg busnas Masnach Amaethyddol ar y Llyn. Mae hyn wedi rhoi dealltwriaeth hanfodol o’r diwydiant cyfnewidiog yma. Rwyf yn ganol fy hyfforddiant ar gynyrch ysiwriant ac yn credu mewn datblygu busnes, sydd yn cyflogi staff lleol efo’r gallu i darparu gwasnaeth o’r safon uchaf i’n cwsmeriad. 

Meet the rest of the team

Our products and services

  • Insurance including high value home insurance
  • Life cover
  • Pensions and retirement
  • Investments
  • Financial planning*
  • Health and safety**

Meet our Financial Adviser

Gareth Jones

Gareth is an NFU Mutual Financial Adviser and will be delighted to visit you and offer expert advice on aspects of financial planning*.

Make an appointment

How to make a claim

Please report any incident as soon as you can after it has happened to help you get your claim settled quickly. If you need to make a claim please contact one of our dedicated claims teams.

Make a claim

* When you contact us we'll explain the advice services we offer and our charges. NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers.

** Risk Management Services are provided by NFU Mutual Risk Management Services Limited.

Please note: For security and training purposes calls may be recorded and monitored.

Contact Us


Telephone lines are open:
Monday to Friday
9am - 8pm
Saturday 9am - 12.30pm

Office opening hours:
Monday to Friday
9am to 5pm
Saturday Closed

Request call back

Find us

NFU Mutual Branch
19 Bangor Street
LL55 1AT

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