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Ground Floor, 111 The Promenade, Cheltenham, GL50 1NW

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Welcome to NFU Mutual's Cheltenham branch. We are situated in the heart of Cheltenham covering the historic spa town and the surrounding area and are committed to ensuring your expectations are exceeded when you deal with us.

We combine a range of Insurance products for both personal and business customers with a professional, local, friendly service where we shall get to know you by name, not by number.

NFU Mutual

Our team

Headshot of Cheltenham Agent Richard Carter

Richard Carter ACII

I am the agent here in Cheltenham and have nearly 30 years’ insurance experience working in a variety of roles with NFU Mutual. During this time I’ve developed an in depth understanding of the company’s products and an appreciation for the importance of building relationships with customers. I will be pleased to help you with a variety of insurances and I have had great success locally whilst specialising in large commercial risks such as manufacturers, wholesalers, hotels, property owners portfolios and high value properties in Cheltenham and the surrounding area. expand text
Headshot of Cheltenham Sales Executive Susan Swarbrick

Susan Swarbrick

Sales Executive
I joined the team in February 2012 having worked in the motor trade for 10 years looking after clients finance and insurance requirements. Having been an NFU Mutual client for over 20 years and working and living locally I am delighted to be able to offer assistance for motor, home, equine and commercial enquiries. If you would like to review your financial planning requirements, or discuss any aspect of our Risk Management Services I can make an appointment with our local experts for you. expand text
Ashleigh Richardson

Ashleigh Richardson

Customer Insurance Adviser
I joined the team in October 2017 and am currently undertaking a comprehensive training plan. I can already help you with your motor insurance and will soon be able to deal with your home insurance enquiries too. expand text
Headshot of Cheltenham Sales Development Consultant Emma Pritchett

Emma Pritchett

Sales Development Consultant
With many years of insurance experience working for several brokers and insurers, I am an expert in larger accounts and new business. NFU Mutual sales development consultants are employed by NFU Mutual. expand text
Headshot of Cheltenham Risk Management Consultant James Harwood

James Harwood

Risk Management Consultant
Health and safety is very important to the NFU Mutual group of companies. NFU Mutual Risk Management Services employs a national wide team of health and safety professionals. My role within the team is to provide advice and solutions to customers on their health and safety requirements for a variety of businesses in Gloucestershire. expand text
James Craig

James Craig

Financial Adviser
James is an NFU Mutual Financial Adviser for the office here in Cheltenham and is qualified to advise on pensions, protection and investments. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.